Smith Johnston's Casa Plumbing

The first time they came out was in August with their camera to check for any breaks in the sewer line. They recommended that clean outs be put in the front yard so that the drain would not have to be cleared from the roof. In October I had them come back to install clean outs. While digging to install them, they found clean outs already there and raised them to ground level for me. They were on time, friendly, and very professional. I would definitely use them again. The cost of service includes both visits.

Needed a Certified Plummer to unplug natural gas line as instructed by EL Paso City Gas. Service was great. Also, provided some instruction to help me in the future.

They provided and installed a new water heater. It's working well

I was very happy by the service provided by Alfonso and Smith-Johnston's Casa Plumbing.He repaired water drainage from my dishwasher to drain. No more water on my counters! Alfonso was punctual, respectful and clearly knew his business. Will, without a debt call them again for my plumbing needs! He stayed until after cycle finished with dishwasher to make absolutely sure there were no longer any leaking onto counter or under sink.

I found and called Smith-Johnson Casa Plumbing through Angie's List. Plumber "Jerry" was extremely professional, courteous and made of the repairs as quickly as he could and he did the job right. I will use the company again in the future.

I received a call about 15 minutes before they were due to arrive saying they were running a little late. About 20 minutes later I got a second call saying they were on the way. They were very professional in every way, completing their work quickly and neatly. A few days later there was another problem with the toilet. I phoned and they came that afternoon, replacing another part, but not charging me for this second visit. I expected to pay for the part, at least, but they insisted there was no charge.

Great!!! They are now ready for winter.

The initial phone consultation was very thorough. All my questions were answered by a licensed plumber who gave me the best and worst case scenario. Upon their review of the leaks, I accepted their proposal. It was a dirty and extensive search for the leak. My home was built in the 1930's and all pipes are under the basement. Several plumbers reviewed the work and explained step by step what the process entailed.the plumbers were courteous and knowledgeable and familiar with older home plumbing. They were always on time and stayed until the job was done. All permits were secured and the job was done according to code. I believe the price was very reasonable and will use the service again.

My commode wouldn't stop running, so they came over an fixed it for me. They also showed me how to clean my disposal. I would highly recommend them. They were very professional and helpful.

Owner answered the phone promptly at 8:01 am Saturday morning. Set appointment for 9:00 am. Service techs arrived on time. Both techs, Alfonso and his assistant, were very professional. Located the source of the water leak and made all necessary plumbing repairs. Pricing was very reasonable and all work was completed before noon. Would definite recommend.

Great. They come when they say. Rock will call me a half hour before the guys are coming so I do not need to sit in the house. They also have afterhour service. Its great that they do plumbing and air conditioning too

The plumber was very Professional. He finished the job in thirty minutes. The cost was exactialy the same as the estimate. I will use him for all my future work.

Great. Good service, on time.

Jose was very professional. He looked at several suppliers to repair faucet with a less costly part; however our home is 25 years old and Jose was unable to find this specific part. He gave me an estimate to replace all plumbing through the back wall so the tile would be saved.

Frank with Smith Johnston's Casa Plumbing was the BEST! After getting a ridiculous quote of $6,800.00 to replace our entire sewer cleanout because another company said our pipe was "misaligned" and had roots growing in it,

I called about my toilet being clogged and Rock said he could have a technician to my house in fifteen minutes. The tech "Jerry" was here as promised in the time frame. He informed me that there may be an object (ex. toy car, lego, etc.) that could be stuck (I have toddlers). He said he would try removing it but if he couldn't he would need to remove the entire toilet and take it out that way. Luckily he was able to flush it through without removing the toilet. I was very impressed with the timeliness as well as the job itself.

Excellent quality work. Alfonso came on time and quickly installed the kitchen faucet and charged the estimated price of $110.00.

I called this company because my commode was overflowing. Roto-Rooter came out and used a small snake to unclog it and then claimed they had to come back at the tune of approximately another $75 on top of the $175 for that day with a longer snake. I told them it was to much I would deal with it as it was. I went on Angie's list 4 months later and found another plumber "Smith Johnston's Casa Plumbing" they came out first thing they removed my toilet and brought out a 2 foot horse tail root and discovered an ant farm under my commode fixed the problem for $183 dollars.

The man wanted to replaced the whole water regulated which controls the water too the whole house, he claims, that is was the reason why the faucet was liking; (too much water pressure).However, I know better at my age very few people can full-me ( I had worked almost and any thing is how I put myself to school, that and scholarships. Just because I'm old, that doesn't mean I'm stupid too. The faucet has been there for over teen years.

Two very professional technicians did an outstanding job. From arriving on time, through finishing the work, to cleaning up, every thing went very well. We are extremely pleased with the process and the results.

Both jobs were stubborn and required more than one trip to repair. In the end, both problems were fixed to my liking and at a fair price.

got this company on Angie's list on a Sunday.They came Monday am to give us an estimate on bad leaking from water tank closet ,hall tile and den carpet.Tey were to come on Tues am .We were waiting for hse insurance adjuster(never came ) As I said above,Julian one of their plumbers did the above work with knowledge,and speed and was very polite and personable.He also cleaned up his work site very well. I asked him if he was going to do the work himself,he said nope,he had "me,myself and I and also Jack" (his jackhammer)lol. .We reallywould get the services of this company in the future.We are very pleased with the whole situation.

Plumbers fixed the problem quickly and and problem continues to stay fixed.

One evening I came home to find the garage full of water and saw that it was the water heater that had burst. My husband was still at work and working late that day so I had to take care of things. I had no idea what to do so I thought I would start by calling the number on the water heater tag. To my surprise someone answered and the gentlemen patiently listened to my panicking voice explaining what was happening. He walked me through shutting off the valve but it was too hard and I couldn't do it. He then contacted one of the owners that was on his way home, to stop by to shut it off. The owner arrived a few minutes later and shut off the valve. He was very empathetic to my situation and answered all of my questions. He was able to determine that the water heater was the original from when the house was built. I asked for an estimate and he was able to do it on the spot. He also explained to me the difference in water heaters and which one would be appropriate for our space. The next day they installed the water heater and were able to do it despite the tight space. They were professional and answered all questions and went over the water heater features. Overall, we had a positive experience and extremely grateful that they went out of their way to help when my husband was not available.

They did a timely and professional job. I had some questions about the job and they answered my questions right away. They were top notch. They also fixed a few problems in the house and everything has gone well and they always called me back immediately. One time I had a water leak and they were out at my house in 45 minutes. I use them for any plumbing needs we have and I will continue to use them.