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Rosedale Exterminators

Pest Control

About us

Family owned & operated. 5 employees.

Business highlights

60 years of trusted experience

Services we offer

Complete pest & termite control

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.813 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
8%
3
0%
2
0%
1
15%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.5
responsiveness
4.4
punctuality
4.4
Showing 1-13 of 13 reviews

Jennifer S.
06/2016
5.0
pest control
  + -1 more
unknown
Description of Work: Rosedale came and inspected for terminates and sprayed my house for pests after a set of tenants left, and before we moved back in. We did all the coordination over email and phone (since I wasn't in town yet), and my propert manager let them in. Everything worked great! They were on time, handled the payment with no issues, I was very pleased with the ease of working with them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lois B.
05/2014
5.0
pest control
  + -1 more
They're excellent. They do it once a year. Everything about them is A. They're really wonderful. If you have a problem, let's say with mice, they come right away.
Description of Work: I use Rosedale Exterminators to do pest control in my home, on my garage and around the outside. The first service which was eight years ago cost $60. Now I pay $32-35 per month.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Rebecca S.
06/2012
4.0
pest control
  + -1 more
I contracted with this company for regular service. They did well the first year. The second year they scheduled appointments but did not call ahead or show up. Two treatment dates were ignored. When I called them they said they were behind. They never refunded my money or performed the service. They basically kept my money and blamed it on the tech being behind and then on me. I decided to find another company.
Description of Work: Quarterly pest control service for both interior and exterior of a residential property. I paid in advance for the year and it was approximately $134.00.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$134

Barbara P.
06/2012
5.0
pest control
  + -1 more
Rosedale did an excellent job and we would definitely use them again. Mr. Ortega and his staff were professional, polite and efficient. They left everything exactly as they found it and we were very pleased.
Description of Work: A termite inspection was performed and subsequent treatment for termites.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$860

Steve T.
05/2012
5.0
pest control
  + -1 more
I used them about 3 months ago and use them quarterly. Each visit is $47.00 and they do a good job. If I have any problems they come back and they are very professional.
Description of Work: I use Rosedale Exterminators for pest control.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$47

ricardo B.
05/2012
1.0
pest control
  + -1 more
see above
Description of Work: if the person who answers the phone is any indication of this company, i would never use them again. first the person answers the phone with speed diction......not professional at all .......i then ask her to repeat her greeting and she asks who i want to speak to.....i then ask her what is the name of her firm.....with music blaring in the background she identifies the firm.......I ask to speak to a salesperson and she tells me to call back later int he afternoon........finally she asks for my number and says someone will call me...... i wonder what she does? but this is typical of el paso type service......

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Julie W.
04/2012
5.0
pest control
  + -1 more
Mr. Ortega came and made the inspection. I've never hired a company more professional and caring! When they came out to work they were quick and efficient. My parents who don't live in the area are envious of the warranty that we received. They've never heard of an exterminator doing an annual check "just to see" especially for less than $100. We will use Rosedale (and no one else) in the future.
Description of Work: Termite Inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Arlene S.
03/2012
5.0
pest control
  + -1 more
They do a good job.
Description of Work: I use Rosedales Exterminators for pest control at my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Curtis G.
12/2011
5.0
pest control
  + -1 more
On time and professional.
Description of Work: When the house was purchased in 1996, during remodeling some termite damage was discovered, Rosedale was contacted and they treated the house and under slab areas for protection. Since that time Rosedale has been our termite exterminator for 12 years, they perform an annual inspection and treatment if needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

patricia C.
03/2011
5.0
pest control
  + -1 more
Mr. Ortega, his son, Robert Jr., and crew were all very pleasant, very competent, and very neat. The work entailed digging a trench around the house and drilling holes through concrete (patios,etc.) where necessary. We were concerned about how this would look, particularly the holes in the patio and pool deck. No need to worry - after they injected the pesticide, they filled in the trench and the holes so well that we can't tell they were ever there. Inside the house, they were just as careful when removing and replacing items in cabinets. Even the pesticide doesn't smell anymore - years ago, you could smell it all over the neighborhood. Overall, it was a good experience, thanks to the Ortegas and Rosedale.
Description of Work: We called Rosedale for a free termite inspection after seeing what we suspected were termites. Robert Ortega Jr. came out, performed a room by room, wall by wall inspection that confirmed live termites in two areas. He offered us a contract to treat the interior areas and the outside perimeter of the house to prevent future infestation. The contract carries a two year warranty and thereafter,annual inspections for $95 per visit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Curtis G.
11/2010
5.0
pest control
  + -1 more
They provide a very necessary service and are professional.
Description of Work: Purchased an older home that had not recieved recent termite treatments. Rosedale performed an inspection and found current termite investation and older damage. They treated the house several times and have provided an annual inspection and/or treatment as needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$90

ramon L.
05/2009
1.0
pest control
  + -1 more
they never showed up, never called, nothing very unprofessional, I will use someone else instead of Rosedale
Description of Work: extermination

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$75

Van E.
08/2008
5.0
pest control
  + -1 more
A few days later Robert and his son Robert, Jr., came to our house to install the system. They spent nearly five hours drilling holes all around the perimeter of the house and in selected areas of the interior, then injecting the pesticide into the holes, refilling the holes, and meticulously cleaning up behind themselves. They provided a thorough explanation all along the way. We feel absolutely confident in the work of Rosedale and will continue to use this company as long as we live in El Paso.
Description of Work: After purchasing an older home and discovering that the seller-provided termite inspection report was completely bogus, we called Rosedale, which we had used several years ago when we lived in El Paso previously. Robert Ortega, Sr., came out and first performed a visual inspection that confirmed our suspicions--that we had both live termites and termite damage-and then sat down with us to explain our options. We subsequently contracted with Robert to install a high-tech termite extermination and repellent system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$900

    Contact information

    1855 Trawood Dr Ste 208, El Paso, TX 79935


    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 5:30 PM
    Tuesday:
    8:30 AM - 5:30 PM
    Wednesday:
    8:30 AM - 5:30 PM
    Thursday:
    8:30 AM - 5:30 PM
    Friday:
    8:30 AM - 5:30 PM
    Saturday:
    8:30 AM - 12:30 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pest Control

    FAQ

    Rosedale Exterminators is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 8:30 AM - 5:30 PM

    Tuesday: 8:30 AM - 5:30 PM

    Wednesday: 8:30 AM - 5:30 PM

    Thursday: 8:30 AM - 5:30 PM

    Friday: 8:30 AM - 5:30 PM

    Saturday: 8:30 AM - 12:30 PM

    Rosedale Exterminators accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Rosedale Exterminators offers free project estimates.
    No, Rosedale Exterminators does not offer eco-friendly accreditations.
    No, Rosedale Exterminators does not offer a senior discount.
    No, Rosedale Exterminators does not offer emergency services.
    Yes, Rosedale Exterminators offers warranties.
    Rosedale Exterminators offers the following services: Complete pest & termite control

    Contact information

    1855 Trawood Dr Ste 208, El Paso, TX 79935


    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 5:30 PM
    Tuesday:
    8:30 AM - 5:30 PM
    Wednesday:
    8:30 AM - 5:30 PM
    Thursday:
    8:30 AM - 5:30 PM
    Friday:
    8:30 AM - 5:30 PM
    Saturday:
    8:30 AM - 12:30 PM