Roger Romero Roofing LLC

The replacement went REALLY GOOD, i HIGHLY RECOMMEND THEM, They were very prompt & professional. You can get hold of them very easily, and they are very responsive.

MR. Romero is not only a terrific professional contractor, but most importantly, he is an honorable man. I live overseas and after a major problem with mold in my house, I had to leave all repairs to Mr. Romero, he not only communicated with me daily to thoroughly inform me of the progress, but he "fought" some battles for me in my absence. There are not enough words to thank him for his professionalism and for going "beyond the call of duty". MR. Romero cares for his reputation and for his clients and this trully reflects on the results of his work. Exelent. His cost as very comparable to other contractors and roofers. About the roof change, he communicated (with my authorisation) with my insurance company and, with his more than 20 year experience, was able to get a fair compensation from them.

The company responded immediately to stop my leak on a weekend. They returned on Monday and repaired my roof. They were very efficient and did a great job matching my roof tiles.

Employee came out to measure and never heard from them again. I reached out out multiple times via phone and text and no answer. I was supposed to receive a quote via email and that never happened. I guess they pick and chose their customers. I took my business elsewhere.

It was good. They did good work. They did a great job and very fast. The quality seems to be doing pretty good. There have not been any leaks so that’s always a plus. He took clean ownership of that job very, very well.

Conducted a through assessment as promised. Results were forwarded to Board of Directors. Will use Romero Roofing in the future.

leaks repaired; broken tiles replaced

Total roof replacement. Came when they said they would and finished when they said they would. No issues, cleaned up everything daily. Mr. Romero is responsive and extremely professional.

Mr. Romero gave us an estimate on May 20, 2016 and the work was completed on May 26, 2016. We appreciate the quick response.

At every step of the process, from our asking for an inspection to the completion of the roof replacement, I was impressed by Roger's professionalism and punctuality. I was amazed that once the work started, his crew took just 1 1/2 days to complete the job! This was a large crew and they were carefully choreographed. We were concerned that our back yard be cleaned at the end of each day; we have dogs, and they need to be able to relieve themselves. Roger's crew made sure that the yard was immaculate at the end of both days. The new roof looks great. Of course, a major home repair is always a hassle, but this was about as pleasant an experience as possible! I highly recommend Roger Romero Roofing, and I've already praised him to a neighbor who probably has similar hail damage.

Mr. Romero was very polite, professional, and knowledgeable. I would definitely use him again. Since I am selling my home soon, he even offered to come out and speak with an inspector if they found an issue with the roof and repair it. Very upstanding!

Excellent service, product, and craftsmanship. I could not ask for better. Forget the rest hire the best. Roger Romero is a second generation roofer. His company is not good because it is old but old because it is good. He uses high quality Owens-Corning roofing products and has an excellent color selection. We used the designer series which come with hip and ridge shingles. His employees are very responsive and excellent crafters of a well designed roof. In summary if you want high quality craftsmanship with a job built to last call Roger Romero LLC, It is done right the first time.

Crew showed everyday on time and completed the work in 4 days. No complaints.

Called this company and had a 15 minute conversation of the services requested. I needed immediate help because my house went under contract to sell. Romero stated he would come the next day to take a look. He never came. I texted him at the number he gave me around 3 days later because he never advised me of what he found. Never returned my message. Never heard from him again. El Paso TX seems to have a huge issue with people that pick and choose the jobs they want. How they continue to operate is a clue to me. Don't waste your time with this company.

Called and was able to schedule a prompt appointment with Roger. He showed up for the estimate on time. Roger was very professional and patiently answered all my many questions. He carefully explained how the work would be done and also offered different cost options including some options he recommended which were cheaper. Most importantly for those reading reviews Roger very much left me with a sense that he was honest and trustworthy and I could expect quality work.

When called Mr. Romero provided a prompt estimate which was the lowest of 3 estimates I had arranged for. He left on my porch an informational and color brochure for me to look at when he did the estimate. While the other roofing companies offered turbines Mr. Romero offered ridge vents, when I called to ask about ridge vents he gave me a full explanation in language that I could understand. I had some architect friends look at the estimate, they thought it was thorough and the price fair, but suggested some changes to what was offered in the estimate such as requesting that the roof metal edge be factory painted to match the shingles, and that the domes have a 4 inch curb lifting them off the roof. When I called Mr. Romero to tell him he was on the top of my list but I wanted the changes suggested by my friends, he showed up with a sample of roof edges that were already painted for me to choose from and a sample of the domes so I could see the 4 inch lifted domes he would use. In addition he perfectly matched the shingles color and painted all gooseneck vent and pipes. He even painted the wooden HVAC housing the same color. Five days (as promised) after they began the work it was done. I now have a beautiful Owen Corning Duration (130 mph wind resistant) roof with no turbines and painted pipes and HVAC housing that blend into roof. On a personal note, Mr. Romero and his men were courteous.

We've had Roger Romero roof work before. it was good

Provided color pallet for the shingles so my POC could review and choose. Showed up on time as scheduled, it was a rainy day so workers worked as allowed. Due to the rain the workers as allowed. They completed the work in 3 days. I am remote, he kept me apprised of what was happening. I was sent multiple pictures of the work done as it proceeded and was done. Loved the option of paying through Paypal. There were a couple of small/minor issues or questions I had upon completion, Mr. Romero quickly answered or responded that they would be handled the next day by himself or worker.

Mr Remero and his son were very professional when we meet them to discuss roofing repairs. Mr. Remero explain all the repairs that would be conducted and the cost estimate in detail. The company showed up on 23 September 2014 on the time ageed. The company clean-up at the end of each work day. The job was completed on 29 September 2014. My wife and I are extremely satisfied with the completed work

Mr. Romero runs a first class roofing company. This is an unqualified, best possible, endorsement.

Mr. Romero was quick to respond to my emails and phone calls. He provided quick estimates and pictures of before and after the service was completed. I would use Roger Romero Roofing LLC again and he conducts business professionally.

He did a very good job and it hasn't leaked since. We had to pay some additional costs for extra work. We have used him before and we have always enjoyed his work.

Great roofer. Very reasonable quote. Showed up on time and completed the work without an issue. Was even happy to come back and do an adjustment to some of the bird stop flashing. Does what he says he's going to do and puts the customer first. I intend to use Roger's company for all my roofing needs.

Very professional and done on time. Worked with insurance.

The service is good. The owner met with me, provided an estimate and would give me daily updates on how's going. The staffs out there were courteous and make sure that they cleaned all the debris and cleaned up after themselves once the job is completed. I don't think there's anything I come across that it could have been done much better. Everything is correct.