Ramos Drilling & Water Treatment Inc

David was very professional and very meticulous with his work. He takes a lot of pride in what he does and I believe he is by far the most professional I have seen in a long time. He thinks of things that we don’t. His work is done with pride. I recommend this company for all water treatment systems.

Dave is very professional and dedicated to giving you the best. Skilled and knowledgeable.

When we recently moved to El Paso from Tacoma, Washington, the first thing that struck us was how horrible the water tasted and how dry our skin was after bathing. This experience was in stark contrast to the water in Tacoma, which, although needing some filtering, still tasted great and did not produce dryness on the skin. So the first order of business was to purchase a water softener. Dave of Ramos Drilling and Water Treatment Inc. was referred to me by a plumber doing some work at my home. When Dave contacted me, he discussed what he did and why it was necessary. Most importantly, he talks about the quality of his work and how he treated his customers. So we scheduled an appointment for Dave to come to the house and test the water. We scheduled an appointment to have a system installed that would fit our needs and budget. When Dave arrived, I was impressed by his confident yet humble demeanor; he was knowledgeable and friendly. Dave was very thorough in explaining the city water treatment processes and the contaminants in the water. Our conversation lasted a couple of hours before he even tested the water. Once he completed testing the water, we were sold; we scheduled an appointment to have a water treatment system installed that would fit our needs and budget. Dave did the installation himself. I watched him during most of the setup. His attention to detail was impressive. He didn't cut any corners as some contractors are inclined to do. He installed the system to look like part of the house instead of some bulky addition that stands out and gets in the way. The system works wonderfully! The water now has a soft, almost lotion-like quality when taking a shower. It's incredible what a difference the water treatment system has made. Now we can focus on other home renovation projects. I recommend calling Ramos Drilling and Water Treatment to improve your water quality. Dave will be there every step of the way to ensure your satisfaction. Thank you, Dave!

Recently bought a house that had a water softener but was not inform how to use or maintain it, I called the number in the tank and Dave owner operator came out and did some maintenance and inform me what cause the issue I at with it. So with some upgrades installed now I know how to properly use and maintain the system. He was upfront with the cost and was very professional with the work that he does. I highly recommend him, as he is genuinely cares about customer satisfaction.

Dave was recommended by a Lowes employee after I asked a series of questions about one of their water softeners. He told me that if I wanted something that would last, to consider a customized system specific to treat El Paso water. I made an appointment with Dave where he gave us information about the sources of El Paso’s water and did chemical tests with our kitchen water to show us the (unhealthy) levels of rock sediments and chlorine that is absorbed directly by our skin. He put the same water into a miniature filtration tube he developed to also show us how his system cleans and softens the water. He offered to install one of his tanks on a trial basis which we accepted. Two days later when he started the install connection to the water shut off valve in the garage, he showed me how the valve connection was corroded from the City water, so he replaced it free of charge with a better one. We tried the system for nine days, then Dave returned to hear our opinions – no more itchy skin, water tasted better, it felt softer, fewer soap spots, the washing machine did not have the same odor, etc. He chemical tested our sink water again and showed us the difference in the quality just nine days of using his test tank. As we went over purchase options, his custom install is a plug and play in that you can buy a basic unit and add to it, depends on your budget. In my decision I took into consideration other options: if I had purchased a basic one size fits all water softener plus filtration from Lowes, plus the cost of hiring a plumber to hopefully do the job right, we would have spent about $2,000; a more advanced system would have cost between $3,500 and $4,500; I had also called local companies that do water treatment installs and they charge between $6,500 and $7,500. We ended up buying a system for just under $5,000. He gave us the option to put the water filtration under out sink or connect it directly to the refrigerator. We chose the latter which requires custom plumbing for the water return which Dave did it at no additional charge. He also gave us plumbing options for the tank regeneration, and told us that if we didn’t like our selection he would return, again free of charge, to install the other plumbing option. Another positive is that if later we want to increase the tank size, he will take the smaller tank and give us full credit on the install of the larger tank since he can use the smaller one for his test installs for potential customers. Still another positive is that because we connected the filtration to the refrigerator, he ordered a smaller unit that fits in one of our cabinets. The reverse osmosis in this smaller unit is more advanced and slightly costlier, but he didn’t charge us the difference. It has been one month since the install and it was a great investment. I watched Dave do the custom install and plumbing from start to finish in our garage, which includes quality parts that will not corrode. The entire process is not your typical sale. It is apparent that Dave commits to each of his installs and wants to make sure the customer is fully satisfied, to the point that he is easily accessible for any question after the sale.

Hello, my name is Carmelita Di Mery. I am writing a review on Ramos Drilling and Water Treatment owned by Dave Ramos out of El Paso, TX. Mr. Ramos was contacted by me after reading great reviews from the Angie's List website. I was looking for someone to come and assess the poor water quality at my parents' home in NM. My parents live in the country and use water from a well pumped from deep within the earth off their property. My parents had a water softener installed many years ago, but never did keep up with the maintenance of the system. It looked great with many fancy and large canisters and tanks. It seemed to do it's job at first, but due to neglect and years of un-keep, the water quality started to deteriorate. We started to notice massive amounts of sediment in the bottom of drinking glasses after the ice had melted. Also noted was the massive amounts of lime-scale build up on glass shower doors and pipes as well as the popping sounds coming from the water heaters located in the home. The water seemed "dirty", and I was concerned for the safety and well-being of my elderly parents, pets, and anyone who was consuming the water coming out of the pipes. In addition, it was very noticeable how dry your skin felt after showering in the home. I knew that the water needed to be fixed. I found myself looking for sales professionals who could fix the issue at my parents home. I came across a review here at Angie's List talking about Mr. Dave Ramos and his company "Ramos Drilling and Water Treatment". Specifically, what caught my eye was the fact that he was very knowledgeable and adept in well-water systems. That is exactly what I needed! Someone who could work with softening water that came naturally from the ground! I called him and set up an appointment for him to come and assess the situation. I was so very impressed with him when he came out. He was extremely polite and professional and proceeded to explain the whole system that we had in place. Apparently, the former system was set up wrong and too small for the output of water on our property. Mr. Ramos explained in great, scientific detail how a water softening system works and even set up his own miniature version of the real tank system. It was a real science experiment! Mr. Ramos was able to demonstrate our current water situation based on our old and outdated (and unkempt) filter. I was SHOCKED!!! The water that the family and the pets were drinking, cooking with, bathing in, and all household chores was DISGUSTING!!!! I had no idea that this was the water that we had been using for so long! The water was filled with massive amounts of sediment and "rock" as he called it. The rock particles are microscopic so it was never noticed as such during the dispensing process, but clearly noticed in a glass of water at the bottom of the glass after the ice had melted. It looked like a flurry of white sludge. So gross, I never drank this portion because I thought I would clog my kidneys. Mr. Ramos used a miniature set up of his system to "clean" the water that came out of the kitchen faucet. I could not believe my eyes of our untreated water versus his system! When I compared the 2 vials of water he produced, I could not find any sediment in his treated water compared to what the kitchen sink was producing. I knew that nasty water was what we had been using for a long time using our old system! I had to have his system. I purchased immediately, and I set up a date for install! Mr. Ramos came out and completely re-vamped the whole system including pipes and tanks. His work is absolutely impeccable and perfect! The tanks and pipes were installed with such great precision and care (completely leveled and BEAUTIFUL)! His attention to detail is amazing. He even talked to me about how to regenerate the system away from pecan trees so as not to damage the existing flora of the property. We came up with an ideal solution, and the system is working wonderfully. It has been many months now that we have had the new system. I can honestly say that his system is producing the best tasting water I have ever had, even better than bottled water. The ice-cubes are so clean that you can see through them now, and there is no more nasty sediment in the bottom of drinks that use water or ice from the home. I am amazed!!! Also, as an added bonus, the household appliances have started to clear from the lime-scale build up, and the water heaters are not "popping" anymore. The water is so soft it feels like you are bathing in lotion and your detergents go further. The water is so soft, it is SLIPPERY. I am so proud that I helped my family purify such an essential part of life by using the knowledgeable and professional services of Mr. Dave Ramos and his company Ramos Drilling and Water Treatment. Please call him at 915-875-9987...; His set-up is amazing, beautiful, and perfect!!! He will be there to answer all your questions, even when the job is done! How many companies can say that? If you want the purest, cleanest, and best tasting and performing water on the planet, call Dave Ramos!!! Also, he travels to many areas in the US! Just simply amazing this man is!

Fellow Readers: Hard water? What does that even mean? When I moved to the newer subdivision off Pebble Hills and Tim Foster, this question became more frequent to my family and I. It was evident that the newer developed area had an issue with hard water and to my surprise I like many of you began the research on who a “trustworthy” person would be to install a water treatment in my home and educate me and family on what we were purchasing. In my research, I came across David Ramos Water Drilling Company and like you, read the reviews… and went with him and it was the best decision I could have made for my family. When he arrived at my home, it was clear from the beginning that he was not at my home to “sale” but to educate and that is what I feel we need when making such a purchase for our home. He sets up different water tests to examine the quality of water and explains every step. We were able to physically see just how dirty our drinking water is here in El Paso. It is shocking and to be honest disgusting to know what we drink daily and the neat thing is he shows you there is no gimmick- no tricks… What I found out interesting and was shocked was that Mr. Ramos allows you to try out the system for one week free of charge (yes, he installs the trial system and will remove the system if you do not want it) This worked out for us because we were able to see the difference in the water and make a decision based on how we liked it. After careful consideration to the future of our health and the quality of our current drinking water we decided to purchase the water treatment product. It is an investment but what he does, is he calculates your yearly expenses and we have the system for a little over a month and have already noticed a difference in money spent in laundry detergent, bath soap, shampoo, etc. we have a rottweiler and the water itself has made a difference in his coat when he gets his bath… our vehicles, we no longer need to go waste money at the car wash we literally can connect the hose to the unit itself and wash our trucks without soap and they are clean. Overall, we are very satisfied with the product and the installation and the clean work that Mr. Ramos does. I wish El Paso Builders would recognize this product and include it as part of the package of the purchase of the home. This would benefit the buyer and the builder because the water would be quality water. David is very meticulous with the installation and does very clean and professional looking work. He has excellent craftmanship. I would strongly recommend Mr. Ramos if you are in the market for a water softener treatment. V/R, Frank and Hope

Recommended. Attention to detail and good work ethic. Price is comparable to other companies but has edge on a more personal approach. If you have a thousand questions like I did, Ramos has a thousand answers.

Content Customer Testimonial When I first encountered Dave Ramos, he was working on a neighbor’s water treatment system. He approached me and introduced himself in a polite and professional manner and advised me he would be in the area working late as to not arise suspicion. He informed me on quality of water in the area and the custom water treatment systems he was offering and the quality and affordability of his systems as compared to the other competitors in the area. Mr. Ramos came over to my house and educated me on the quality of water in the area and conducted multiple tests on the water coming out of my house. The quality of water I was receiving alarmed me. Mr. Ramos offered a solution for this. He offered an affordable, quality water treatment system that would treat my water and greatly improve the quality of it. We came to an agreement and set up an appointment for installation. Mr. Ramos was punctual and came prepared for the installation process. Once completed, I was impressed on the quality of work he had done and how greatly the water treatment system improved the quality of my water. From start to finish, it has been a pleasure to conduct business with Mr. Ramos. The manner in which Mr. Ramos conducts business, the product he offers, and the customer service he provides are top notch. In a world where it is hard to put trust in people and products, you can rest at ease conducting business with Mr. Ramos. His honest product and demeanor is one in which you can trust. Sergio Cortez

The gentleman that called was very informative and polite, Would recommend.

I'm a Doctor and I know the importance of good quality water. Dave did a great job of recommending the perfect Whole House Water Softener and Reverse Osmosis Drinking System for my home. I highly recommend Dave for any Water Treatment needs.

Dear Mr. Ramos, We thank you for the opportunity to experience your free water treatment equipment and products on a trial basis. We definitely noticed a significant improvement in the quality of water that flows from our pipes and faucets. Specifically, the elimination of sediments from the hard water that were building up around and on our faucets. Additionally, and more importantly, phenomenal healing of our two-year old toddler’s eczema. She has not had a repeat of breakout since the installation of your system. Needless to say, you have earned our business and without a free trial of your product, we never would have the opportunity to experience treated water. Besides delivering and exceptional product as promised, we sincerely appreciate your professionalism, work ethic, “hassle free” approach, and education during our interactions. From our first interaction, you were always respectful and mindful of our concerns. We never once felt pressured to purchase your product. You are transparent in your dealings and leave no room for surprises. You invested your time in educating our family on the many benefits of treated water and we are forever grateful. We wish we had the option to select a water treatment product during our homebuying process, but our builder never offered it. The water in El Paso is extremely hard in comparison to the many states and countries we lived in as a U.S. Military family. Together, we have resided in 17 states and lived in five foreign countries. In our opinion, El Paso’s water quality ranks amongst the lowest in our experience. With the expansion of the quickly growing El Paso community and the ongoing construction of residential units, homebuilders should consider offering this option to potential homebuyers. The benefits are too great and should not be overlooked. Mr. Ramos, we look forward to you providing our family with your state-of-the-art water treatment equipment and superior customer service as you have gained a new customer. Warmest Regards, Andrew & Caryn Whittingham

This is my review for the installation of my Whole House Water Softener and Drinking System by Dave at Ramos Drilling and Water Treatment Inc. I served in the military for many years traveling and living all over the US and Europe. When I moved to El Paso Texas with my family from Germany. We noticed a significant difference in our water quality. The water was very hard with a strong smell of Chlorine and at times, a foul odor- especially when washing clothes or running the dishwasher. We have had issues with dry skin and eczema shortly after we got to El Paso Texas. We knew that we had to do something about the water and were looking for someone to help us with the water problems we had. When we bought our home on the Eastside of El Paso, we asked our Realtor (who helped us buy our home) if he knew someone who installed home water treatment systems. Our realtor was very excited to show us the system that he had installed by Dave in his home and explained how it changed his families lives for the better. I was impressed with how good the water smelled and tasted from his drinking system he had installed under the sink! He went ahead and contact Dave for me to set up an appointment to have my water tested. When I first met Dave, I immediately knew he was the man for the job! He was very friendly and very well spoken. He clearly explained the reasons for why I needed a water system. Before meeting Dave, I did an extensive amount of research on prices, and reasons why the El Paso water tasted and smelled that way. He basically confirmed what I have read, and he taught me everything I needed to know in order to make the right decisions on the options I had to fix the water. Dave went ahead and did tests on the water and explained every step of the process and why he was doing them. We found the water to have a high amount of rock/hardness, and a great volume of Chlorine. I already knew that I had significant problems with my water but learned a lot of other things that hard water can do to harm my family and home like the dish washer, water heater, plumbing, and washer/dryer. Dave offered us a free 7-day trial with no strings attached- to test out the difference in water quality a whole house water system can provide. We noticed a huge change in the water after installation. The first thing we noticed was the way the water felt during and after a shower. We no longer had dry itchy skin and used less soap. Our clothes smelled and felt different! Before the water system, we have always had issues with the way our clothes smelled after a wash no matter what soap detergent we tried! Our clothes immediately smelled clean after a wash and dry. After the 7-day trial we agreed to purchase a whole house and drinking water system from Dave. We are very happy with our system and couldn’t live without it! Now that we have had the system now for over 6 Months, we have seen our dry skin problems and eczema disappear! No more dry skin after a shower or hand wash. We no longer buy water bottles which has saved us a lot of money. And we now have a piece of mind knowing that our investment in a water treatment system from Dave will protect our family and home. If you are reading this review in trying to decide who to go with on your water treatment system installation. We highly recommend choosing Dave to do it for you. He has a one of a kind 7 Day Free Trial Water system installation to have you try the system out before you make any decisions in buying one. No other water treatment system service provider offers it! Dave is unique in the way he treats his customers! He also takes the time to install his system with detail and perfection. He doesn’t use a cookie cutter system that all the other services around El Paso TX! He custom builds the system using only the best suppliers! That’s why I really like Dave because he has the best equipment! To us Dave is a great friend, and not a salesman. He doesn’t push you into buying anything and always holds himself in a professional and respectful manner. We are very glad to have met Dave and will continue to hire him for our annual system maintenance and upgrades into the future! If you have any questions about my review, please feel free to contact me at info@kaaitech.com.

I've come to El Paso, tx from Madison, WI. In Wisconsin, the winters can be very dry and cold, but coming to Texas I find the water can be very harsh on your skin, and drinking it, to me it didn't taste so good! I started buying bottled water, and when I bathe, I would have to use a lot of moisturizer on my skin. My son met Mr. Ramos who would later install this water treatment system. I mean this system is like no other I have used. Almost immediately I felt the difference the drinking water tasted so good. I use this water this water when I make coffee in the morning, and my skin feels so soft. I don't even have to use that much soap anymore. You would have to see this system, it's amazing! Some people would say anything to sell you their product or system, but not Mr. Ramos, he tests your water, and let you try out the drinking system. I put the address above so if anyone would like to see it, feel free. I would like to thank him for his honesty, as well as taking his time explaining how the system works and making sure the customer is happy and satisfied! Thanks again.

1. How did the introduction go with Dave on the first day you met him? He knew what he was talking about and he was very knowledgable of what needed to be done. 2. Was Dave clear in giving his explanation on why he was doing these water tests? Yes, he was very clear about explaining the process. And the reasons why he was doing the water test. 3. What were the results of the test and his findings? What did you think about the results? The water was hard and there was a high volume of chlorine. 4. How did you arrive at finally purchasing the system from Dave? Just knowing that Dave knew what the issue was with his past system. And I understood what he was offering me. 5. After having the system installed. what benefits have you received from it? Better while showering, I now have fewer spots in the shower and on the dishes. 6. Do you think these tests that Dave conducts is necessary? Yes, the test was necessary to see the results of how my water is doing. 7. On a scale from 1 - 10, where would you put Dave and his service? 1 is bad, and 5 is great. Why? I give Dave a 10 for his service. He was very professional. 8. How would you compare your interaction with Dave compared to other businesses you have dealt with in the past? Dave was very friendly and he explained the whole process to me. 9. What would you say to someone who is looking for solutions to their water problem, who doesn't know anything about Dave or his company? I would recommend them to dave. To anyone looking to correct their home's water. 10. Is there anything special about Dave and his service? Did anything stick out for you? I like that his equipment was customized and he was very professional.

We are Jake and Karley Deck and for many years have been aware of the importance of the quality of our water. As a Military couple, we have kind of lived all over. We’ve experienced it all, from super-soft to super-hard. After about a year here in El Paso, it became overwhelmingly apparent that our family’s comfort and health was being negatively impacted by the local water. Dry skin, itchiness, the disgusting smell of chlorine, and sometimes even the smell of the sewer was coming out of our faucets and that was something we dealt with on a daily basis here. The thought of having to continue to bathe in that kind of water was really stressing us out! We had a water filtration system for our drinking water and were thinking about a water softening system for our entire house, but didn’t know where to start, and, in hindsight, a water softening system was not really what we needed. Thankfully, some family friends started talking to us about some of their issues with their water and how they resolved them… and told us about Dave. They were SO enthusiastic about the changes they experienced that we decided to just go over to their house and check it out. It certainly did not sound like your average water softening system, and, of course, they wouldn’t stop raving about it. We decided to call Dave and set up a test of our water at our house to see if his system would be a fit for us since our friend’s made it sound like it was the answer to all of our troubles… ? From the initial testing and demonstration, through the final full system installation, Dave Ramos was professional, knowledgeable, and most importantly, showed a genuine desire to improve our family’s life… Who else DOES that? He ensured that we had a complete understanding of how it all worked---what parts where used for what, and why each part of his system was truly the best we could get for our situation (and MONEY). Dave really gave us the best of himself in all ways. Check this out… He installed a trial unit so that we could experience the results without ever having to commit to something permanent (for FREE 99!). Talk about confidence in your product! That first night, it was immediately noticeable. The water felt and smelled clean, it was soft, and our skin felt so smoother and not dried out or itchy! It was amazing! And this was only a partial system, the TRIAL unit! SOLD. We’ve had a full system installed in our house for nearly 4 months now and can’t imagine our life here in El Paso without it! Honestly. We are a mixed family with vastly different skin types and, with Dave’s system, nearly every issue any of us had previously experienced, has been eliminated. Even when we moved from our smaller house to the home we bought, Dave transported our system and custom installed it at our new home. He's just the best and is on top of our annual services and keeps our system running flawlessly. We fully recommend that if you are thinking about improving everything in your family’s home life… from drinking, to bathing, to washing, and even the longevity of your appliances, you should DEFINITELY let Dave help you! As stated above, we’ve lived all over the place. El Paso has been, in many ways, the biggest disappointment when it’s come to the work ethic and quality of product, regardless of what vendor we have dealt with (…and there were quite a few, because we’ve just completed having a new house built). We were beginning to lose hope, but then God blessed us with a man of Dave’s integrity and commitment to His high standards and we really couldn’t thank Him enough. If he's ever running late, please give him some grace, because sometimes the custom install that is before yours may have come with challenges that he is overcoming. He will never leave a customer dissatisfied with his work and will spend just as much time overcoming any challenges with yours so that you are satisfied too! Please check Dave Ramos out! It will change your life in so many important ways, friends.

1. How did the introduction go with Dave on the first day you met him? I liked the introduction that I received from Dave he was very friendly and explained everything. 2. Was Dave clear in giving his explanation on why he was doing these water tests? Dave was very clear in what he was offering and the reason for the tests that he was doing. 3. What were the results of the test and his findings? What did you think about the results? We found that my water had a high amount of hardness/ rock and chlorine in it. I noticed a bad smell in the water and wasn't surprised that the tap water had problems. 4. How did you arrive at finally purchasing the system from Dave? I bought the system because it performed the way I expected. It removed the hardness from the water and the drinking water system tastes great! 5. After having the system installed. what benefits have you received from it? The water is no longer hard with rock, and I can now drink great tasting water instead of buying water bottles. I also see a big difference in the water when I take a shower, wash my clothes, and my dishes after a wash no longer have bad spots on them. 6. Do you think these tests that Dave conducts is necessary? Yes, it was necessary because I wanted Dave to see for myself that I needed a water system. 7. On a scale from 1 - 10, where would you put Dave and his service? 1 is bad, and 5 is great. Why? I put Dave at a 10 because I trust dave and he did a good job for me. I liked the way that he installed the system he was very meticulous. 8. How would you compare your interaction with Dave compared to other businesses you have dealt with in the past? Dave doesn't push you to do anything. I really liked the 7-day trial he offered, that really helped me make my decision. He was very professional in everything that he did. One thing different about Dave is that he used parts from different companies to build something better and that would last longer with high quality. 9. What would you say to someone who is looking for solutions to their water problem, who doesn't know anything about Dave or his company? I would highly recommend Dave because he is a professional person and he knows what he is doing from my personal experience. I feel good with his service cause he is very honest. 10. Is there anything special about Dave and his service? Did anything stick out for you? I would give dave the opportunity to explain how the system works if they aren't sure. And I encourage them to accept the trial tank for the days offered, and I know for sure that they will change their mind and will accept the system.

Dave is extremely professional, knowledgeable, and went above and beyond. Not only did he install his equipment, but found some other issues in the house and fixed them as well. When I tried to pay him for the extra work, he refused payment and said it was his pleasure. You just don't find old school business men like Dave everyday!!!

unknown

Everything went great. Although I paid for my system in full, they have great payment plans. Great service, and great professionals. Not only does my water taste great, but i do not have to worry about replacing corroding pipes, shower heads due to the high concentrate of chlorine etc. that is in El Paso water.

It went amazingly well. Immediately upon payment, we received the unit and had it installed. Dave taught us everything we needed to know for maintenance of the unit, and even provided support for uninstalling it when we moved to San Antonio. I definitely recommend him for any water services you need.