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Protech Home Systems

Stereo and Home Theater Systems, Home Automation, Home Security Systems

About us

Protech Home Systems is El Paso's custom installation specialist. We install alarm systems with 24 hour monitoring. We design and build Home Theater Systems, Whole House Audio/video Systems, and Home Automation systems. Working with builders, designers, and remodelers to wire for telephone, cable TV, satellite TV, computer networks, and structured cabling is our forte. Come in and See our Showroom.

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

Alarm Systems and Monitoring, Home Theater Systems, Whole House Audio/Video Systems, Flat Screen Installation, and Home Automation

Amenities

Warranties
Yes
Emergency Services
Yes

Reviews

2.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
100%
1
0%


Rating CategoryRating out of 5
quality
2.0
value
3.0
responsiveness
2.0
Showing 1-1 of 1 reviews

jose L.
02/2014
2.0
home theater design
  + -1 more
They said that is nothing. Didn't get registered in their system that this actually happened. The company had changed their emergency alarm monitoring to a different company. They failed to let us know. when we needed to call for a failure in the middle of the night was no one to contact. They came and said that it happened because the alarm was out of battery. It was changed and we were charged for it. then the alarm did it again when my wife and two daughters were alone at home. They tech suggested my wife was over reacting to this. We not longer feel protected or safe with this company. We are not longer contracting their services and they still are charging us money. In their records they have been able to 'capture' the services they say they provide. In reality other conversation, agreements were in place at the time of service. The service doesn't reflect what they promised in the fine print. This is just my experience, unfortunately with them. Really wish better reviews from other customers.
Description of Work: Checked the alarm system after alarm goes off in the middle of the night. (second time)

Rating CategoryRating out of 5
quality
2.0
value
3.0
responsiveness
2.0

$90

    Contact information

    7370 Remcon Circle, El Paso, TX 79912

    www.protechhomesystems.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Stereo and Home Theater Systems,
    Home Automation,
    Home Security Systems

    FAQ

    Protech Home Systems is currently rated 2 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    No, Protech Home Systems does not offer free project estimates.
    No, Protech Home Systems does not offer eco-friendly accreditations.
    No, Protech Home Systems does not offer a senior discount.
    Yes, Protech Home Systems offers emergency services.
    Yes, Protech Home Systems offers warranties.
    Protech Home Systems offers the following services: Alarm Systems and Monitoring, Home Theater Systems, Whole House Audio/Video Systems, Flat Screen Installation, and Home Automation

    Contact information

    7370 Remcon Circle, El Paso, TX 79912

    www.protechhomesystems.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM