Pronto Plumbers Inc.

Took 1/2 hr. Entered the home cleaned up and were very courteous

Great, very professional and fast. Great job

They tried to charge 4X what a competitor charged for the same job.

We had a gas leak in our water heater which was verified by Texas Gas Service. We called Pronto Plumbers and they immediately came to our house and fixed the problem, updating our gas lines to the modern specifications. The gentleman corrected several problems which had been left by a previous amateur plumber on the water heater. Pronto Plumbers' guy was 100% professional and acted with great courtesy. I have total confidence in their work.

thought price a little high since i saw faucet at lowes for less than $10 but needed rereplacementand they did the job

It was excellent. He explained everything to me and was very knowledgeable. He got the drain cleaned out and I haven’t had any problems since.

The provider was hired to re-hook up kitchen sink, dishwasher, fridge water line and gas stove. This should have been a quick job however it took them over 5 hours to complete. There was nothing extensive or out of the ordinary for the hook up. Took way to long which drove the price up since they charge by the hour. Would not use them again due to how slow they work making them way to costly. Also got a quote for a relocation of an outdoor gasoline for a grill. They quoted $880- approximately $500 greater then the next highest quote we received!

Pronto plumbers replaced a water hearer in my home a little less than 6 years ago. This water heater corroded and water was leaking all over my house. The plumber said I needed a new one. But because my warranty was pro-rated it was out of warranty (there was only one month left on warranty) I asked for a quote for a new heater, a better heater and a tankless heater. About this time my husband arrives home and talks to the plumbers and all of a sudden they will replace the water heater (with no warranty)for about $400 less, because they say it's in warranty. However, it still cost almost $700 for labor, tax, and permit. It is fishy to me that once my husband arrived, the heater is still in warranty. And there lies my complaint.

They never called me back to schedule service.

Went very well. Plumber checked water heater, recommended a replacement which was expected tho he did not know that. Removed and replaced the water heater, checked fittings, cleaned up nicely. Good fast work. This is not the first time I have used Pronto Plumbing. And I will use them again.

He was a very nice and professional man. They sent someone out right away. I just feel that they were too expensive. They charge $95 and hour plus parts. The total cost was $97 for 15 minutes. I asked how much it would be to turn my evaporative cooler off and turn my heater on and they said $140! People on a budget should call another company. I have no doubt they do quality work, but it is just way too costly for me.

Very professional and did a good job overall.

I called at 8:23AM on Monday to ask for a plumber to check the low pressure in my house, and by 9:07AM he was at the door. He explained what needed to be done, how long it would take and the approximate cost. He returned about an hour later with the necessary equipment and began work. When completed, in exactly the amount of time he estimated, he cleaned up and left me with the correct amount of pressure.

They were professional and polite and did a very good job on all counts. I thought the prices were reasonable.

Contacted the company, a plumber was here as scheduled and completed the work in a timely and efficient way.

They were very good. They did a very good job of what we had asked them to do. Installing the booster was expensive because they had to go through the foundation and set things up. Price wise we really do not know what other people shop for this type of service.

This is a mobile home that's 15 years old. Instead of just fixing the leak they suggested we replace the relevant valves. Was an expense we hadn't counted on, but given the age of the house, was probably a good idea.

Great, they arrived on time, took care of the leaks in the kitchen and bathroom with a minimum of fuss and it didn't cost nearly as much as I feared it would.

Ramirez was very provessional and competent. He declined to replace the kit on another faucet as he feared breaking the faucet due to its age. He suggested that we wait until the tile had to be replaced and put in a new fauset at that time.

They were reliable and do good work. They always call ahead of time and are here when they say they will be. I have used them for a long time and I have been very happy with them.

Always excellent plumbing service. Request their plumber Luis if he's available he's as good as plumbers get ! Prices fair for work done.

They are excellent. They are very professional. They do a really good job. They are there when they say they are going to be there. They always show up on time. They are just very good. I would use them in the future.

When I called to request the service, they said, they will try to service the same day, and offered to call me back with a confirmation. They called 10 minutes later to confirm, they were on their way to provide service.

I as very pleased with the services provided and the prompt response.

They were always very good, but they would no longer go up on the roof and run the snakes down the drain traps. Their insurance wouldn't cover liability if someone fell off the roof. We had issues with our plumbing and required that, so we had to switch plumbers.