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Pest Defense Solutions El Paso

4.8(
41
)

Pest Control, Lawn Fertilization & Treatment, Pool and Spa Service

About us

Pest Defense Solutions is a locally owned and operated, full service pest control company serving the greater El Paso Metro Area. We fully guarantee our service with a free re-service policy. We offer one-time, bi-monthly, and quarterly services. Our standard service for insect pests includes an exterior power spray. Standard treatment areas include: exterior perimeter, eaves, around windows and doors, rock walls/fence-lines, and lawns. Our very thorough exterior service prevents insect pests from entering your home, making interior application optional. We accept credit card payments.

Business highlights

11 years of trusted experience

Services we offer

Pest control & exterminating - termites, rodents, insects, bed bugs. Weed treatments.

Amenities

Free Estimates
Yes
Warranties
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.841 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
15%
3
0%
2
0%
1
5%
Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Write a review
Showing 26-41 of 41 reviews
Nicholas S.
07/2016
5.0
pest control
  + -1 more
They are great.
Description of Work: Pest Defense Solutions El Paso sprayed around the house for insects and termites.
Rating CategoryRating out of 5
Yes, I recommend this pro
Nicholas S.
07/2016
5.0
pest control
  + -1 more
.
Description of Work: Pest Defense Solutions El Paso sprayed around the house for insects and termites.
Rating CategoryRating out of 5
Yes, I recommend this pro
Maniraj B.
07/2016
5.0
pest control
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Diana P.
06/2016
4.0
pest control
  + -1 more
unknown
Description of Work: Sprayed the back yard
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
David F.
06/2016
5.0
pest control
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Janet B.
06/2016
1.0
pest control
  + -1 more
unknown
Description of Work: i asked them to show up on Friday between 5-7 they didn't show up until Monday at 2 pm while I was at work. I told them I wouldn't being needing their services. | |they offered me a discount I declined
Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$77
Response from Pest Defense Solutions El Paso
We actually did show up to your first appointment on time on Thursday. You told the technician, instead of calling the office, to reschedule to Friday 5-7pm. The office didn't see your request until the weekend, so we tried reaching out to you again on Monday. This was a simple office error- the technician simply forgot to notify the office to put you on the route for Friday. We apologize for missing the rescheduled service. We are a human company, and we wish you could forgive us for this simple error. We offer a great service and we would still be willing to earn your business by offering a discount on your initial service. I assure you that your F rating does not reflect the quality of our service.
Wesley and Tiffany G.
06/2016
5.0
pest control
  + -1 more
unknown
Description of Work: Great company! Very pleased with their service and extremely pleased with their quality of customer care.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joy D.
06/2016
5.0
pest control
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$72
Myron R.
12/2015
5.0
pest control
  + -1 more
unknown
Description of Work: Provided routine pest control services. They did a great job and I would definitely hire them for cuter pest control needs. I only stopped service as part of my family's plan to reduce household expenses and began doing it myself.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Response from Pest Defense Solutions El Paso
Thank you for your business Mr. [Member Name Removed]. We enjoyed working with you to solve your pest control problems, and we look forward to servicing your home in the future.
cynthia Z.
12/2015
5.0
pest control
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$71
Matthew T.
10/2015
4.0
pest control
  + -1 more
unknown
Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Eugene P.
07/2015
1.0
pest control
  + -1 more
unknown
Description of Work: The tech showed up completely devoid of the knowledge or equipment needed to resolve the problem. (Pidgeons)
Rating CategoryRating out of 5
professionalism
1.0
Response from Pest Defense Solutions El Paso
I'm sorry you feel this way. I never even performed work at your house. You were wanting an estimate for pigeon control, and based on my visit to your house I made it clear to you that we would be unable to do the job because your roof was too high. You were asking us to exclude pigeons from an area greater than 25 feet up, and at the time I did not have a ladder that could reach that high. It is unfortunate that you would give me an "F" because I was unable to do the job. This job was beyond my scope to complete, and instead of taking the job, I was honest and upfront with you about my inability to complete it. I would never take a job that I could not safely and effectively complete. You refer to me as being unprepared to do the estimate- if you expected me to show up to your home with a 30 ft ladder to merely give you a quote, that is unfair and unreasonable, as most jobs are not completed at the time the estimate is given. You also refer to the technician as lacking the knowledge to complete the job. I am the owner and I am the technician you were referring to. It was not a lack of competence, it was a lack of equipment. I perform many pigeon jobs around El Paso, and I have many satisfied customers. It is unfortunate to me that you would slander my company based on a short, honest, and from my perspective, a rather cordial interaction. FYI- I have since purchased a 28 ft. ladder based on my desire to complete pigeon services at taller buildings.
Mary P.
07/2015
4.0
pest control
  + -1 more
unknown
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
Yes, I recommend this pro
George S.
05/2015
4.0
pest control
  + -1 more
unknown
Description of Work: On time and very professional!
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Lauren H.
01/2015
5.0
pest control
  + -1 more
unknown
Description of Work: Mice problem. I treated twice and they recommended it once a month. I have sold that home and now live in Texas
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Myron R.
06/2014
5.0
pest control
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$68
    • 1
    • 2(current)

Contact information

6425 Boeing Dr suite D8, El Paso, TX 79925

http://elpaso.pestdefensesolutions.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Insured
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Pest Control,
Lawn Fertilization & Treatment,
Pool and Spa Service

FAQ

Pest Defense Solutions El Paso is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

Pest Defense Solutions El Paso accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Pest Defense Solutions El Paso offers free project estimates.
Yes, Pest Defense Solutions El Paso offers eco-friendly accreditations.
No, Pest Defense Solutions El Paso does not offer a senior discount.
No, Pest Defense Solutions El Paso does not offer emergency services.
Yes, Pest Defense Solutions El Paso offers warranties.
Pest Defense Solutions El Paso offers the following services: Pest control & exterminating - termites, rodents, insects, bed bugs. Weed treatments.

Contact information

6425 Boeing Dr suite D8, El Paso, TX 79925

http://elpaso.pestdefensesolutions.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM