J N A FLOORING & ROOFING

Well here are my complaints: 1. Never told us there would be a gap between the molding and flooring so we had to jump thru hoops to get the quarter round for him to install 2. the T joints do not match the flooring. They are much lighter then the flooring. He said oh this is what came with it and for a fact it isn't. 3. He NEVER told us that you should "float" the floor,before you put the laminate down. This is where you put a special concert down that fills in the dips in the floor. So now 4 months later we have noticeable seems starting to buckle b/c there are so many soft spots in the flooring. 4. We have called NUMEROUS times and he will not call us back. It will cost 3,000 to tear this all up and put new flooring down. So if we decide to sell our house we are looking at a total of 5,500 for flooring. 5. And to top it all off we had a custom made glass lamp shades in the house...one just walked off. They were the only ones with access to the house but no one knows where it went. Thanks. This is the worst contractor in El Paso. So unprofessional. So upset.

Couldn't cash a check, then couldn't cash a cashiers check had to withdraw the money in cash. Floor has many soft spots and is chipping in areas. Said I would have some left over for repair but I have none, never did give me the manufacture of the laminate flooring so I could get warranty work done. I have called him multiple times and sent a text message but I guess since the work is done he doesn't want to answer all though he said I would have two years of labor warranty. I always felt like I was somehow going to get ripped off. All I want him to do is fix some of the soft spots, fix the chips, and give me the spare laminate. If the floor is already chipping on light use after 3 months what is it going to look like in a year?

The whole process from beginning to end only took about a week. The wood is wonderful and the job was very professional.

I had laminate floor installed in my living room,dining room and a bedroom. After searching and getting many different estimates, JNA Flooring was the one that impressed me the most. The price was reasonable and the information that was given to me at the time of the estimate was very detailed. On the day of the job, Mr. Leyva was there on time and the job was done within the time frame he gave me. After he was done, he cleaned everything and all the trash was removed from my house. I didn't have to worry about a thing. I am very happy with my floor and I still now look at it and am very pleased with the job very well done. Whenever I have company, I always get compliments on my floor, which I love! I will definitely recommend JNA Flooring to everyone I know.

I will recommend J. N. A. Flooring to all my family and friends.