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Four Seasons Pool Service

Pool and Spa Service, Eye Care - LASIK, Eye Care - Ophthalmology

About us

We are your dependable year round pool service and repair specialist. We currently have 2 repair technicians, 5 pool cleaners, 1 office assistant, & 1 office manager. We are certified by the National Swimming Pool Foundation as a Certified Pool/ Spa Operator.

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

We provide Weekly/Bi-monthly Pool Cleanings, Tile Blasting, Equipment Reapirs, Install New Equipment, Acid Wash, Algae Treatments, Paint Pool, Filter Services, and Sand Changes......and much more!

Services we don't offer

We do not service above ground pools nor build pools.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
PayPal

Reviews

4.218 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
56%
4
17%
3
6%
2
6%
1
17%


Rating CategoryRating out of 5
quality
4.5
value
4.2
professionalism
4.5
responsiveness
4.5
punctuality
4.6
Showing 1-18 of 18 reviews

Holger V.
12/2018
2.0
pool cleaners
  + -1 more
Pool cleaner stated that he showed up and couldn't get in my backyard even though I was waiting for him all day. Did not feel that he should ring the doorbell in order to get to my pool. Also, demanded to have access to my credit card on file and would charge for services not rendered. Will never use them again.
Description of Work: Pool cleaning

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
1.0


Connie P.
04/2015
1.0
pool cleaners
  + -1 more
unknown
Description of Work: Replaced pool & jacuzzi pumps, pvc pipes. Pumps were installed fine, but we never received a 10% discount as promised by them and/or your service or ever received the after-the-sell service we deserved. | |Pool cleaner person came out once prior to the installation of the pumps and we asked him/them to put us on the pool cleaning schedule for Sat. When we called to see if someone was coming out on Sat. they told us no, and referred us to another pool company. Apparently, their pool cleaner quit! The other company was also already booked and couldn't take us. After paying so much money to them, you'd think we have better customer service. We were very disappointed. Thanks for nothing!

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$1,300

Juanito C.
04/2015
4.0
pool cleaners
  + -1 more
They came the day after I ordered.
Description of Work: I used Four Seasons.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Milagros M.
03/2015
1.0
pool cleaners
  + -1 more
They arrived late To give me an estimate, never called me following the evaluation with there estimate, never called or showed up for the first scheduled cleaning, I had to contact them for the estimate, they never apologized for the tardiness or missed appointment. The receptionist was rude and unprofessional. I would not choose this company they need to sharpen thet skills in what matters and what will keep them in buisness CUSTOMER SERVICE!!! I will defiantly spread the work on there poor buisness tactics!! DONT WASTE YOUR MONEY or TIME!! STAY AWAY!!!!???????
Description of Work: I called and scheduled an appointment for an estimate. The receptionist stated someone would come out early Friday, that afternoon I called and asked for another estimated time of arrival. The receptionist stated they were behind but she would have someone call and give me a ETA. That afternoon someone arrived and evaluated the pool. I never received a call back with the estimated price but I was told that the first cleaning would be on Saturday. They never showed or called to explain why! Since I didn't get a call Monday morning I called them at 1pm. The receptionist was rude and unprofessional when I was explaining how disapointed I was. According to her the owner decided not to send a worker on Saturday but she couldn't say why I wasnt called. She went on to finally give me the estimate they promised in Friday and proceeded to offer me an appointment. She never apologized for failing to call me.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$160

Anthony H.
04/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Replaced pool heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Bridget C.
04/2014
3.0
pool cleaners
  + -1 more
They didn't clean filters. I had to get someone else to complete the work.
Description of Work: Pool Service

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$60

KIMBERLY D.
03/2014
5.0
pool cleaners
  + -1 more
Came out very quickly and looked at the pump. Said eventually it would need to be repaired, but the problem was just that it wasn't level and it was vibrating. Once he fixed that, it quieted down. When we have problems in the future, I will call him back. No charge for explaining everything and checking it for us.
Description of Work: Our pool pump was running really loud and he checked it.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dolores S.
03/2014
5.0
pool cleaners
  + -1 more
Did a thorough job. Pool had algae. It will take more visits to clear up.
Description of Work: Clean pool

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Dolores S.
03/2014
5.0
pool cleaners
  + -1 more
.
Description of Work: Cleaned pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Tamara P.
02/2014
5.0
pool cleaners
  + -1 more
He is on time when he is scheduled to come. He is a professional.
Description of Work: The provider comes and cleans my pool every other week. I had a different provider but he came on his schedule not mine. So I had to find another.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

paul S.
01/2014
5.0
pool cleaners
  + -1 more
Their service is fantastic! The gentleman I use, David, is very reliable. He always comes every other Thursday. My daughter uses a different gentleman and she is pleased with his work too. My other daughter uses the same company and she is also pleased. My son in law knows the owner. They are a very accommodating and considerate company. All of the employees are professional. I have nothing but great things to say about their service. There are other people in my neighborhood who use their service and are also pleased.
Description of Work: They have serviced my pool for years. They have also worked on the motor and timer when they needed adjusted. They have maintained the quality of the pool. They come in the summer every week and every two weeks during the other seasons.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Blaine N.
01/2014
5.0
pool cleaners
  + -1 more
They provide consistently good and quality work. I have been using them for many years and they always do a great job. It is a small company and as a result every client is important to them. I can always get a hold of the owner, Michael George, which makes me feel comfortable.
Description of Work: They come every two weeks to take care of the pool. They installed a new pool heater earlier this year. They also re designed the space in the pool room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Catherine P.
12/2013
5.0
pool cleaners
  + -1 more
This was covered under my home warranty so I was only responsible for the deductible. All employees are very professional.
Description of Work: Replaced my pool filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maxine H.
05/2013
5.0
pool cleaners
  + -1 more
They are very puntional and do a very good service
Description of Work: They clean our pool on a weekly basis

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

paul S.
01/2013
5.0
pool cleaners
  + -1 more
They are the best. They charge 140 dollars a month for a weekly service and they have no extra charge for chemicals. They are on time as well.
Description of Work: I have used Four Seasons Pool Service for pool cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Jeffrey C.
12/2011
1.0
pool cleaners
  + -1 more
never got started, no reply from my Angie's list email.
Description of Work: never returned my email
Rating CategoryRating out of 5

deb D.
05/2011
4.0
pool cleaners
  + -1 more
It seems as though pool services have a tendency not to show when scheduled or for a new service give a four hour window. This was true of four seasons but after several phone calls was able to narrow them down to a two hour window. The service by the technician was good and he was very professional and competent. I have used other services that will perform repairs and other services during the weekly visits this was not true with this company all other services had to be scheduled seperatly with additional cost. I have since found a start up company the is half the price with equel or better service. On a positive note the company was very responsive to my needs when i needed to open the pool for the season in order to get the house on the market.
Description of Work: Pool cleaning service

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$400

Anthony H.
12/2010
4.0
pool cleaners
  + -1 more
They were fine. They responded quickly to my call and came out in a timely manner. They said it would take an hour and a half and it took them 30 minutes, and they still charged me the full price - that was the only down side. I even said something about it to the guy that was there, and he didn?t say anything about it. Unfortunately, I would probably use them again.
Description of Work: I used Four Seasons Pool Service to repair my leaky pool pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

    Contact information

    2420 E Yandell Dr, El Paso, TX 79903

    www.fourseasonselpaso.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 4:30 PM
    Tuesday:
    8:30 AM - 4:30 PM
    Wednesday:
    8:30 AM - 4:30 PM
    Thursday:
    8:30 AM - 4:30 PM
    Friday:
    8:30 AM - 4:30 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service,
    Eye Care - LASIK,
    Eye Care - Ophthalmology

    FAQ

    Four Seasons Pool Service is currently rated 4.2 overall out of 5.

    Sunday: Closed

    Monday: 8:30 AM - 4:30 PM

    Tuesday: 8:30 AM - 4:30 PM

    Wednesday: 8:30 AM - 4:30 PM

    Thursday: 8:30 AM - 4:30 PM

    Friday: 8:30 AM - 4:30 PM

    Saturday: Closed

    Four Seasons Pool Service accepts the following forms of payment: Check,MasterCard,PayPal
    No, Four Seasons Pool Service does not offer free project estimates.
    No, Four Seasons Pool Service does not offer eco-friendly accreditations.
    No, Four Seasons Pool Service does not offer a senior discount.
    Yes, Four Seasons Pool Service offers emergency services.
    Yes, Four Seasons Pool Service offers warranties.
    Four Seasons Pool Service offers the following services: We provide Weekly/Bi-monthly Pool Cleanings, Tile Blasting, Equipment Reapirs, Install New Equipment, Acid Wash, Algae Treatments, Paint Pool, Filter Services, and Sand Changes......and much more!
    We do not service above ground pools nor build pools.

    Contact information

    2420 E Yandell Dr, El Paso, TX 79903

    www.fourseasonselpaso.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 4:30 PM
    Tuesday:
    8:30 AM - 4:30 PM
    Wednesday:
    8:30 AM - 4:30 PM
    Thursday:
    8:30 AM - 4:30 PM
    Friday:
    8:30 AM - 4:30 PM
    Saturday:
    Closed