EP WESTERN ELECTRIC

I had been getting lots of estimates , finally when I spoke to Valerie with Western Electric she gave me more information then most of the men that came. it was a little more in price but was totally worth it. Great company.

Our carbon monoxide alarm was going off and they were able to fix the issue immediately. They were also able to give our existing refrigeration unit a maintenance that was very much needed. In addition gave us tips on how to make our unit more efficient. We highly recommend their services!

Keeping family members happy and comfortable in their own home brings peace to them as they age and peace to their adult children that are now caregivers to them. ALL of Western Electric HVAC staff provided multiple service options and provided the best upgraded service needed for my mom’s old house. Service calls were also very timely. GREAT communication by all the staff!

Everything was good workers were professionals and polite thank you margarita...

It was a great and affordable service that provided us with the ability to upgrade our AC at an affordable price. Armando allowed us to not have to hire an electrician since he’s already licensed and Valeria provided us with a great quote and explained how the process works. Super thankful and recommending this company.

Great! When our AC suddenly stopped working on one 95 degree day, I contacted Val at Western Electric and a tech arrived that same day. David came and replaced a faulty component, and the house cooled off again to our great relief. But a couple of days later, on a Sunday, system stopped working again. Sent Val a message, and David was back, on a SUNDAY, to check it out. He found some faulty wires leading the the unit and fixed them. NO CHARGE for coming back on a Sunday. Very nice folks and super responsive. Highly recommended!

Summer is the worst time for your air conditioner to go out. I had called for Western Electric to check out my unit. They were able to come the next day and get me a quote for a new unit. Wonderful customer service and they installed my unit and took away the old one. Process was only about 3 hours or so and my home is cool again with a wireless thermostat! They’re great at answering questions and making sure I had all the info I needed.

Installers were very professional & efficient. Installation took approximately 6 hours. Once everything was installed they made sure everything was picked up and areas inside and outside were clean. I was very happy with the installation and highly recommend Western Electric!

I recently had a remarkable experience with EP Western Electric that compelled me to share my story. After struggling for over six weeks and spending more than $800 with another company without resolving my AC issues, I was at my wit's end. The heat was becoming unbearable, so I decided to give EP Western Electric a call. To my delight, they came out the same day and were incredibly professional. Impressively, they fixed the issue during that very visit. It has been a few weeks since, and my AC unit is still performing flawlessly. I was so frustrated that I even told them I was prepared to replace the entire unit if necessary. They could have easily taken advantage of my desperation, but they didn’t. Initially, I was informed that some parts needed replacing, which would have cost around $3,000. Instead, they made a final attempt to adjust the settings of the unit, which resolved the problem and saved me approximately $2,500. EP Western Electric had multiple opportunities to make a quick profit from someone who admitted to knowing little about air conditioning systems. However, they chose to act with integrity and went above and beyond to assist me without exploiting the situation. Finding a company with such honesty and dedication is truly rare in today's economy. If it were possible, I would gladly give them a rating higher than five stars.

Very good customer service. The crew that came to install was very helpful showed a lot of experience. They’re were very professional and prompt.I would highly recommend them.

We have been customers for about 5 years and can not express enough how much they are AMAZING in every way. From the BEST customer service to providing great products at reasonable prices, EP Western Electric Inc is hands down the VERY BEST in all areas. I have recommended them to friends and family and everyone has always been more than pleased. EVERYONE needs to contact them for all HVAC needs. If you want the BEST, you need to contact EP Western Electric Inc. Their team will not disappoint.