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ACTION ELECTRIC

Electrical, Ceiling Fans, Lighting,

About us

Electrical service and repair.

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

All types of Residential, Commercial, and Industiral work.

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.36 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
0%
2
0%
1
17%


Rating CategoryRating out of 5
quality
4.3
value
4.0
professionalism
4.3
responsiveness
4.3
punctuality
4.3
Showing 1-6 of 6 reviews

Joy B.
04/2017
1.0
electrician, lighting
  + 0 more
My husband called their office, scheduled an appointment, and was given a 10:00 arrival time. At 11:00, he called again, asked if anyone was coming, and was told they were "held up" but would arrive shortly. They arrived around 11:20. They identified the problem--the fixture needed two new sockets--and announced they were leaving to pick up the materials since they didn't have any in their truck. Thirty minutes later they returned and fixed the fixture (we think, since this just happened today). We asked them to give us an estimate for some other work, which took them around 15 minutes, and they took 10 minutes to write up a bill. For this we were charged $182.00, most of which was two hours of labor, although they certainly didn't work for two hours. They even included in their time the estimate and the ridiculously long time it took to write out a bill. We don't mind paying a fair price for electrical work, but this seems excessive. In addition, they were late and no one from the company bothered to inform us they wouldn't be on time. To add insult to injury, the workmen wrote on the bill that they were scheduled to arrive between 10 and 12, which was NOT what we were told.
Description of Work: About an hour after the workmen left, I heard a crash. When I looked into the laundry room, the glass globe on the ceiling fixture had fallen and broke into many pieces. They hadn't tightened the screw on the bottom of the globe tightly enough. My husband called the company and asked to speak with the owner, Richard. After he explained the problem and demanded that the workmen return with a new ceiling light as soon as possible--and clean up the mess, Richard became very sarcastic, saying, "We'll do our best. We can't teleport ourselves over there." When the workmen arrived an hour later, they were very unfriendly. They installed a different ceiling lamp from the one that was broken and didn't ask whether or not it was suitable. They, too were very sarcastic. The end of their final interchange with my husband went something like this: (Husband) "For $180 to wire one light. I expect a little more competence." (Workman) "Well, you called us. We didn't call you."

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$182

Lanore S.
03/2015
5.0
electrician
  + -1 more
They were quick and had someone out to the home within 15 minutes and fixed the issue within 15 minutes.
Description of Work: They re-wired electrical wires for our dryer outlet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Gary K.
07/2014
5.0
wells
  + -1 more
They were very good and did a good job. They showed up when they said they would. They were prompt and knew what they were doing so I was pleased with that.
Description of Work: Action Electric installed a pump in our pond.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Jamie C.
09/2013
5.0
ceiling fans, electrician
  + 0 more
I have used Action Electric for over 20 years. WOULD NOT CALL ANYONE ELSE!!!!!! Richard is the greatest and all the people who work for and with him reflect his business professionalism. Several years ago, I lost power to half of my house. I called Richard and he said not to open the refrigerator and they would be there are 8:30 am. I called at 10pm and they were at my house the very next morning. I have also called him to fix electrical problems with my swimming pool.
Description of Work: They put up ceiling fans, fixed the circuit panel, rewired front door bell, and removed old outside light fixture and replace with new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

John H.
12/2012
5.0
electrician, ceiling fans, lamp repair, lighting
  + 2 more
They were always on time and did the work according to my expectations.
Description of Work: I have used this company for a number of services over the years. They had replaced our wireless controls for the ceiling fans in four bedrooms with wall switch controls, replaced two old outdoor lights, and one indoor fluorescent fixture in our laundry room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Frank G.
05/2012
5.0
electrician
  + -1 more
They were very good. One of the chandeliers came defective from the manufacturer and the electrician went to Home Depot and bought the parts and repaired it. We have also had them install some outdoor lighting and also some additional fixtures in our home. They are excellent. They are here exactly when they said they would be here, the work was very good and they cleaned up after themselves. I would use them again.
Description of Work: I hired Action Electric to install a chandelier.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    10253 BLACKWOOD AVE, El Paso, TX 79925


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Electrical,
    Ceiling Fans,
    Lighting,
    Wells and Pumps,
    Lamp Repair,
    Landscaping - Lighting,
    Energy Efficiency Auditing,
    Solar Panels

    FAQ

    ACTION ELECTRIC is currently rated 4.3 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    ACTION ELECTRIC accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, ACTION ELECTRIC does not offer free project estimates.
    No, ACTION ELECTRIC does not offer eco-friendly accreditations.
    No, ACTION ELECTRIC does not offer a senior discount.
    Yes, ACTION ELECTRIC offers emergency services.
    No, ACTION ELECTRIC does not offer warranties.
    ACTION ELECTRIC offers the following services: All types of Residential, Commercial, and Industiral work.

    Contact information

    10253 BLACKWOOD AVE, El Paso, TX 79925


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed