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Viper Plumbing, LLC

Plumbing, Water Heaters, Drain Cleaning,

About us

We are a small family based company. Thomas Jade is the owner and master plumber. Charm Jade is the office manager and handles the scheduling of appointments.

Business highlights

19 years of trusted experience

Services we offer

FIXTURE AND APPLIANCE REPAIR & CHANGE OUT, SEWER AND DRAIN SERVICES INCLUDING CLEANING, GAS LEAKS DETECTED & REPAIRED, SEWER LINE REPLACEMENT, LEAK LOCATING, VIDEO INSPECTION, WATER HEATER CHANGE OUT, RESIDENTIAL WORK.

Services we don't offer

At this time we do not have the man power to handle commercial jobs.

Amenities

Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9129 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
2%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 129 reviews

Virginia M.
03/2020
5.0
plumbing
  + -1 more
He very nice and his wife is so sweet.
Description of Work: repair faucet
Rating CategoryRating out of 5
Yes, I recommend this pro

Fred S.
07/2017
5.0
plumbing, drain cleaning
  + 0 more
It went great ! Thomas took care of all these problems in under 1 1/2 hours. The drains are working right, the toilet is running quietly and the new garbage disposal is installed.
Description of Work: Needed a new garbage disposal unit installed, three clogged drains cleaned out and noisy toilet repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$223

Alan T.
05/2017
5.0
water heater repair
  + -1 more
I like them a lot. They do quality work, reasonably priced, and honest. He is a master plumber.
Description of Work: They replaced a hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Fred S.
02/2017
5.0
plumbing
  + -1 more
Did not hire, just wanted a quote if I bought a faucet.
Description of Work: New faucet installed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0

Yes, I recommend this pro

James P.
07/2016
1.0
plumbing
  + -1 more
Horrible, He used substandard repairs which I had to have fixed by a more competent firm. I will never hire again.
Description of Work: Sewer Plumbing Leak

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$4,000

Joann V.
06/2016
5.0
plumbing
  + -1 more
I've used them many times over the years, after I found them on Angie's List.
Description of Work: I used them for some work on the shower.
Rating CategoryRating out of 5
Yes, I recommend this pro

Bruce B.
06/2016
5.0
home remodeling
  + -1 more
I recently bought a new dishwasher and didn't want to use the installers that the big-box stores contract with. Thomas has done several projects for me in the past and has always done an excellent job, so I was lucky that he can install dishwashers too. There were a couple obstacles to overcome with the installation, but he didn't skip a beat in finding solutions. Thomas and his wife Charm are always so pleasant and professional to work with, and I know I'll be contacting them again, because eventually there's always something that needs fixing.
Description of Work: Installed a new dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Norman H.
11/2015
5.0
home remodeling, plumbing
  + 0 more
Went beyond service in helping with this emergency. Professional company with excellent service. I have used them several times with no problems.
Description of Work: Emergency leak in shower area of rental property. Replaced values and got parts late night.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Tina L.
06/2015
5.0
plumbing
  + -1 more
He came by promptly at 8:00 am as promised and started working diligently on replacing the faucets in both bathrooms, he then started with the master shower and had to make a hole in the wall to reach the parts that were in between the walls. His work was impeccable and we were very pleased with the job he performed. We would call him back immediately if a plumbing problem arose. We were working with two contractors (landscaping)and Viper and Viper saved the day. I would recommend Viper to my family and friends. Great company, great value, great character.
Description of Work: Replaced lavatory faucets, bathtub and shower faucets, Replaced valves in master bath. Had to go through the walls and completely replaced all plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Anthony J.
02/2015
5.0
plumbing
  + -1 more
Viper Plumbing responded to my query promptly. I was given the price of the service call as well as the hourly rate. The plumber arrived on time and was very professional. He explained everything to me ad completed the work in a timely manner. I am very happy with Viper Plumbing and will use them for my future plumbing needs.
Description of Work: Replaced an outside faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$151.24

Howard K.
01/2015
5.0
plumbing, water heater repair
  + 0 more
I called Viper Plumbing to arrange for an installation of a new electric water heater, since my existing one was starting to leak. Although they indicated they were very busy, they were able to fit me into their schedule. Mr. Jade arrived exactly when promised and was able to install the new water heater, despite the fact that it was much shorter than the existing one. He had all the parts necessary on his truck to adjust the fittings for the new water heater and installation went perfect. He is disposing the old water heater and after the install was completed, cleaned the area up. I was very happy with the entire experience and definitely would recommend Viper Plumbing.
Description of Work: Installation of New Water Heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Michael C.
01/2015
5.0
plumbing
  + -1 more
After I tried with no success, I called Viper and Thomas was close by. Before he got here my toilet went down and everything was back to normal. Thomas showed less the half and hour from first call. Looked everything over said I must of busted the clog loose and did not charge me ANYTHING. Very nice, prompt and professional.
Description of Work: I have used Thomas in the past, all with excellent results. This time my toilet stopped up and I did several things to try to remedy it. These were suggested by Thomas in the past.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARSHA M.
09/2014
5.0
drain cleaning, plumbing
  + 0 more
It went very well. He did everything he said he was going to do and he did it in a professional way. He was courteous, well groomed and he was done in no time he deftly gets an a from us. Thank you so once vibrant plumbing, send Cearley Danny Mitchell.
Description of Work: Unclogged. Sinks and bathtub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145.41

Frieda A.
08/2014
5.0
drain cleaning, plumbing, water heater repair
  + 1 more
We've been loyal customers of Viper Plumbing since 2010, and throughout that time, Bill has always been someone we can depend on. Customers can trust that he will do a professional job, and at a fair price. Viper Plumbing is our only plumber, and I use his services for both my home and rental property (including replaced a water heater and outside drains). My only regret is that it's taken me this long to write a review! .
Description of Work: Clogged drains throughout home (rental property).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Charles C.
06/2014
5.0
plumbing
  + -1 more
I had an emergency call for a leak under the sink and they even did some extra work on the side. Their work was very good, they are very friendly and go above and beyond with their service.
Description of Work: Fixed a leak under the sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bonnie R.
06/2014
5.0
plumbing
  + -1 more
this gentleman was great. very professional and we felt he knew what he was doing. he didnt waste any time, found the problem, fixed it in short order, gave us the paperwork and left. we liked him!
Description of Work: fixed a leak in outdoor faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Ava and Mick F.
06/2014
5.0
plumbing
  + -1 more
We like them a lot. They do good work and we will use them again. If you have an emergency, he can take care of all the emergencies. If it is not an emergency he's been prompt to come in. He can stay late and take care of emergency.
Description of Work: We always use Viper Plumbing. We've used them about six times and we paid different levels. They did repairs in my office and my house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Aaron P.
06/2014
5.0
plumbing
  + -1 more
It was a good experience. He's very prompt and thorough. I would absolutely recommend him.
Description of Work: I've used the services of Viper Plumbing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Valerie F.
04/2014
5.0
plumbing
  + -1 more
Such a wonderful experience...and yes I'm talking about plumbing lol! He called to let me know he was in route, showed up on time, quickly assessed the situation, and repaired my irrigation leak. Then he readily repaired a faucet that we had failed to mention upon setting up our appointment. Will definitely use Viper again for my old and ailing 37 year old home. I am female and am always wary I will be taken advantage of with service type calls. Ladies do not hesitate, you will not regret it.
Description of Work: Wonderful experience, will always use Viper plumbing from now on!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

James K.
04/2014
4.0
plumbing
  + -1 more
He was here about three hours. Rather than having a confrontation with the guy, I went ahead and paid him but it was too high.
Description of Work: He re-seated 1 commode and put in two faucets.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$552.7

Teresa R.
04/2014
5.0
plumbing, water heater repair
  + 0 more
It was awesome! He did a great job and he did not rush to get the job done.
Description of Work: He saved me about $2000 worth of remodeling, when it only required some repairs and upgrading some parts of my tubs and piping in the kitchen, And to include some water heater repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Kay C.
04/2014
5.0
drain cleaning, plumbing
  + 0 more
They work they did was very good. They were easy to contact, they came out very quickly, did the work quickly, and was on his way.
Description of Work: I used Viper Plumbing. I last used them 2 or 3 weeks ago. He replaced part of the drain under my sink. He cleaned it out and put a new fitting on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$107

Edmund C.
03/2014
5.0
plumbing, water heater repair
  + 0 more
Needed a replacement water heater. Called another plumbing service and they gave me the run around. Not Viper! They had me purchase the water heater from Home Depot which saved me $100. Install went smooth and without problems. I can highly recommend Viper Plumbing. Use them with confidence.
Description of Work: Professional, On Time Service

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Linda N.
03/2014
4.0
plumbing
  + -1 more
We had ice in March they showed up on time and took care of the gas.
Description of Work: Grill was using natural gas.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

Fred S.
01/2014
5.0
drain cleaning, plumbing, water heater repair
  + 1 more
I contacted Viper Plumbing on January 20 to check the water heater because the water was lukewarm at best. Also asked them to check two drains that were clogged. The water heater only need a new element, thankfully. The kitchen drain was clogged and David removed the drain arm and cleaned it out. The hall bathroom pop-up drain was clogged and was removed and cleaned. I am very pleased with David's work. We have called him several times and have never had a bad experience. The total price was great and included a senior citizen discount Grade - A+ !
Description of Work: Repaired water heater and unclogged two drains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$171

Contact information

Duncanville TX 75137, Duncanville, TX 75137

http://www.viperplumbing.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Kitchen and Bath Remodeling,
Sewer Cleaning,
Wells and Pumps,
Appliance Repair - Small,
Lawn Irrigation,
Excavating,
Natural Gas Lines,
Pool and Spa Service,
Countertops and Backsplashes

FAQ

Viper Plumbing, LLC is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Viper Plumbing, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Viper Plumbing, LLC does not offer free project estimates.
No, Viper Plumbing, LLC does not offer eco-friendly accreditations.
No, Viper Plumbing, LLC does not offer a senior discount.
No, Viper Plumbing, LLC does not offer emergency services.
No, Viper Plumbing, LLC does not offer warranties.
Viper Plumbing, LLC offers the following services: FIXTURE AND APPLIANCE REPAIR & CHANGE OUT, SEWER AND DRAIN SERVICES INCLUDING CLEANING, GAS LEAKS DETECTED & REPAIRED, SEWER LINE REPLACEMENT, LEAK LOCATING, VIDEO INSPECTION, WATER HEATER CHANGE OUT, RESIDENTIAL WORK.
At this time we do not have the man power to handle commercial jobs.

Contact information

Duncanville TX 75137, Duncanville, TX 75137

http://www.viperplumbing.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM