ALL AMERICAN FOUNDATION REPAIR & DRAINAGE, LLC

They did a good job.

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got excellent advice

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David was wonderful - so professional, filled with great advice and knowledge. I felt like we were/are in good hands with a true professional who cared about making sure we were taught how to properly maintain the house. He answered all of our questions and never rushed through anything. He did find some foundation issues and gave us a plan to hopefully help some of the problem. When we do go in to fix everything, we will definitely be using All American Foundation.

All American Foundation Repair Inc are really really good. They are a premium price, but you do get what you pay for. He came out twice to do french drains. I called him out the second time because more drainage needed to be put in. The guy you talk to when you contact them is the owner. If you have a Lake Ridge residence, he lives in our subdivision. So if you're needing foundation work or french drains he knows the soil conditions we have - because he had to do his own house. If I had to have foundation repair, I would call him first because he knows what he is dealing with.

They came out and did the assessment and everything went like they said it was going to, when it was going to. They did it in a very short period of time. They took 3 days to get it complete which was super. They cleaned up everything nicely. We were very pleased with it.

In our case, they had to break concrete on our porch which surrounded the house. The crew needed to break the concrete up and they created several very deep holes so that they could insert their piers where they needed to be. They dug up some shrubbery nearby to protect it. There was massive amounts of dirt and concrete coming up everywhere but the crew kept it under control. When they were done, they put as much of the dirt and concrete back as they could. They replaced the shrubbery and replaced the dirt. The concrete repair work was very professional. Yes, you can see that work has been done but it is very professionally done. Nobody wants to have this type of work done. Paying thousands of dollars to re-set your foundation is not something that is enjoyable. However, ignoring the problem will simply make it more expensive over time. The engineer confirmed this and he has no relationship to the company directly. If we were to sell the house in the future, we wanted to have the assurance that all necessary foundation repairs were completed in a highly professional manner - with a warranty. All American Foundation warranties their work and Dave Hall said he would come out to our house to re-measure whenever we wanted. If we found that the foundation was not holding up as he told us it would, they would come out and repair it. The feeling you have with this company is that it is professionally managed. The crew was very disciplined and hard working. They were very professional at all times. They came early in the morning and stayed as long as there was some light out. Dave Hall has a background in construction and has experience with very large building - much bigger than traditional homes. He also is a homeowner and doesn't ask you to do something that he wouldn't do on his own home. In fact, his own home had substantial repairs done in the same manner that he did our home. Since his home was in far worse shape and the engineer said it was still level after all of the repairs - we felt that our home had a good chance of being taken care of professionally. I would recommend this firm to others. In our area of Texas, foundation problems are very common and it's hard to know who to trust. With this company, we feel that they stand behind their product and workmanship. We do not expect any further problems but it's nice to know that the house is now level and that if there was a problem, the company would fix it. We also liked that he had an arm's length relationship with the plumbing company and the engineer.

As soon as this happened, we gave them call. They wouldn't come back out for a long time (6-8 weeks). Usually there is a lifetime warranty, but this company's contract becomes null and void if water does end up under the home. In the end, our home still needs foundation work and the problem was not fixed.

I contacted All American to come and take a look at our garage as the corner near the garage door was separated from the foundation and there was a space between the brick and the foundation. David came out at the appointed time and took measurements inside the garage to determine if there was a problem. This company performed extensive foundation work for us almost two years ago. They are always very professional and I highly recommend them. They are honest and take pride in doing the job right.

All American Foundation Repair Inc. were professional all the way. They were prompt, timely and worked really hard. There were some small shrubs around the side of the foundation; they had to dig them out and set them out all the way down to the yard and when they finished I put them all back in place. The head of the company was here himself and he took me around, put a level on top of the door frames and showed it so I’ll that I will see it myself. It was amazing that the level of the bubble he used was right in the center there. I was amazed how he could make it that even. They did great work.

We had some foundation settling in one corner of our house and made the mistake of contacting All American Foundation Repair. The salesman who responded was skillful about applying high pressure - though I was so anxious to correct the problem that I just put up with it. Bad mistake. It turns out that the services we received were overpriced, and the salesman severely limited the warranty because our foundation problem was "due to water problems." You know, just like every OTHER foundation problem in Texas. But the story gets worse. We were promised that the bushes and plants around our foundation would be lovingly dug up and replanted. Wrong. They were torn from the ground and tossed aside. When the job was completed, they shoved them back into dirt but every one of them was dead. We had to start over from scratch. But it still gets worse! Following the installation of the piers, we noticed the smell of excrement coming into the house. The company sent their handpicked plumber to examine the problem, and he determined that we had a pipe separation under the house due to raising the foundation (a situation which All American wouldn't cover) and that it would cost $3000 for them to tunnel under the house and repair it. Which is when I called in another plumbing company which wasn't affiliated with All American, and they determined that our pipes were not only fine, but that the previous "plumber" didn't even know how to conduct a simple leak test. So where was the smell of excrement coming from? Well, it turns out that although All American sent a large team of laborers with shovels (and seemingly not an English speaker among them), it DIDN'T send a Porta-Potty. So when digging the holes for the piers, it seems that one must have been designated as the outhouse for the workers (perhaps they used it after my neighbor quarreled with one of the workers for urinating on the side of his house). Happily, the smell went away. Eventually. UPDATE per company response below: It's laughable for the company to claim that it's only my Angie's List review which has told them who I am. I personally exchanged many phonecalls and emails with them over all this, so it's hard for me to imagine that my very specific complaints could be confused with anyone else's. On some matters we'll simply have to agree to disagree ("high pressure" is subjective), and I readily concede that I may have gotten dates wrong because I was working from pained memory. On the other hand, calling me a "liar" is demonstrably untrue, injurious to my reputation, and no doubt actionable if I ever wanted to spend quality time with anyone from this company again (I don't). Should their alleged "legal department" come after me for my entirely truthful review, they will find a compelling amount of documentary and contemporaneous evidence (letters, affadavits, etc) of events, ready and waiting for them. And a fat countersuit. A few other loose ends: following the foundation work, there was never any reduction in water permeating my foundation. None. Nor was there ever any followup from the company to check on the amount of moisture coming in. Ergo, the work certainly didn't add a dime to the value of my home (a value which will be badly compromised at the point we would need to sell, because of course we'd reveal any foundation problems). The "value" of my home has risen on paper in the tax rolls, just like all my neighbors. But this represents only what I'm being taxed on - not what I could sell the house for. Many of the plants in my yard were NOT "dug up" - I watched the workers grab our shrubs and simply ripped them out of the ground, tearing away the roots - and then stacking them in the sun (Again, my neighbors will attest to this). No one took workers to the bathroom at any time of day, nor were their any toilet facilities onsite. Our neighbor is still angry that he caught one of All American's workers urinating on the wall of his house. For the record, I'm not saying that this is a bad company or that they do bad work every time. By all means, read ALL the reviews here (and the company's responses) and make your own judgement. I'm only saying that I'm extremely unhappy with the work and service related to my personal experience. UPDATE Feb 2015 Our house is now experiencing significant problems (cracks, sticking doors, etc) in all the same areas where we previously had problems. Our independent structural engineer has said that the piers we had installed are moving, and that they will need to be augmented or replaced later this year (after two seasons have elapsed to better chart what is happening to the soil).

Excellent as described in my accounting.

I called All American to get an estimate for my foundation. Dave (the owner) came by and spent over an hour measuring and then spent a while explaining everything to me. I learned much about foundation repair during this process of getting estimates. I was in a hurry to get this done but All American had a backlog of over a month. Dave was able to squeeze me in after about a week or 2 so I was happy about the timing of the job. Frank and his crew showed up around 7:30 and started right away. They were professional and finished in a reasonable time. Frank showed me exactly what the guys were doing and explained everything to me. They even did a terrific job cleaning up and replacing my mums in my garden. As much as I hated having to spend the money on my foundation, Dave, Frank, and his crew made the experience almost painless. Thanks again.

They showed up on time and went right to work. Took care to protect everything and completed job on time.

Dave Hall and crew were professionals in the true sense of the word: prompt, hard-working, respectful, careful about details being done right, cleaned up and took with them all their work materials.

Excellent! Contractor explained the problem and suggested repair. Had several quotes and selected All American Foundation Repair Inc even though they were not the low bidders. Liked the professional approach!

When they finished, I noticed that it wasn't level. The only reason I had foundation repair was to fix the slope in my bedroom. I called them to come take a look at it again. I called them at least seven times before they came out. The only reason they came out was because I said I had another job that I wanted them to do. He said that it was 1/2 inch sloping and that this was acceptable. This was not acceptable to me. I have to rearrange the way I sleep in order to be comfortable. I am forced to sleep at the foot of the bed. I just wanted to warn other members about this service provider and not to expect returned phone calls. He gets a F for quality in the bedroom and then the rest of the house he gets a B.