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Virginia Outdoor Living

1.0(
1
)

Fireplaces, Landscaping - Lighting, Pavers and Hardscaping,

... +3 more

About us

My name is Charles Whilden and I am the owner of Virginia Outdoor Living. I personally check on every job we do everday! I have been doing this for a LONG time and it is my reputation at stake, every job we do is a job that I am proud to say we did!

Business highlights

14 years of trusted experience

Services we offer

Here is a list of services we offer: Retaining Walls, Patios & Walkways, Outdoor Fireplaces & Fire Pits, Outdoor Kitchens, Ponds & Waterfalls, Fountains, Professinal Landscape lighting, Natural & Manufactured Stone Veneer

Services we don't offer

Virginia Outdoor Living is not a landscaping company for the most part we do not plant plants and mulch and we do not cut grass. We are a "Hardscaping company".

Amenities

Free Estimates
Yes
Warranties
Yes

Accepted payment methods

Check

Reviews

1.01 Reviews
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Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
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Rating CategoryRating out of 5
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Showing 1-1 of 1 reviews
sameatria M.
05/2013
1.0
fireplaces
  + -1 more
He did not perform any work for us and our reply to him was:Thank You! The grade provided does not not indicate work performed, but the lack of!
Description of Work: Contacted company and Charles came out to look at property for installation of patio pavers and answered initial questions onsite. He provided booklet and said he would like to have our business and provided a estimated quote that day. We asked for a detail work description/ and cost via email. On the next day, he emailed us a general description of work and cost . Upon further inquiry and several email exchanges, we found him to be very prompt in responding to emails and questions, but found it somewhat odd after asking for insurance information and a breakdown of cost, his reply was: Thank you very much for considering our company for your patio project, but with the work-load we have right now, we are going to back out of the bid process.
Rating CategoryRating out of 5
Response from Virginia Outdoor Living
I never gave her a formal estimate. Three days after looking her project over I emailed her (because I was not given a phone number) a "to scale" drawing of what I thought she was looking for based on our initial conversation and a price and exactly what that price included (and that was exactly the day I had told her she would have that information). She responded by saying that they needed a detailed break down of material, labor, equipment, overhead and profit. They would also require at least 5 job referrals, a copy of my insurance and contractors license and a list of all personnel and subs who would be working on her project. She had also stated that other companies were bidding this job and that they were including other scopes of work that I was not interested in doing. After giving out a to scale drawing I am not willing to give out some of the information she was requesting. If we are going to be doing the job I will give out what ever information about myself, my company or the job the customer wants but I will not give out all of that information in the bidding process. After four or five emails back and forth (and four other big jobs being awarded to us) I replied to her that with our current work load I did not wish to continue with the bidding process and that I wished her the best of luck with her project. About a week later I see that this review is posted on Angie's List. Upon seeing this review I emailed her back with a copy of my insurance declarations page showing how we carry 2,000,000 of Liability insurance and my contractors license number which shows that we are a Class "B" Contractor in good standing in the state of Virginia. I also politely asked her to come back on here and explain that she had in fact received the information I sent her and that my reputation is Very important to me and that I would rather turn a job down rather that try to preform when we are overloaded with work and possibly produce a job that I am not completely happy with! Thank You, Charles B. Whilden Virginia Outdoor Living

    Contact information

    805 Blue Hills Dr, Dripping Springs, TX 78620

    vaoutdoorliving.com

    Service hours

    Sunday:
    7:00 AM - 4:00 PM
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    7:00 AM - 4:00 PM

    Licensing

    Insured
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Fireplaces,
    Landscaping - Lighting,
    Pavers and Hardscaping,
    Fountains,
    Masonry,
    Excavating

    FAQ

    Virginia Outdoor Living is currently rated 1 overall out of 5.

    Sunday: 7:00 AM - 4:00 PM

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 5:00 PM

    Saturday: 7:00 AM - 4:00 PM

    Virginia Outdoor Living accepts the following forms of payment: Check
    Yes, Virginia Outdoor Living offers free project estimates.
    Yes, Virginia Outdoor Living offers eco-friendly accreditations.
    No, Virginia Outdoor Living does not offer a senior discount.
    No, Virginia Outdoor Living does not offer emergency services.
    Yes, Virginia Outdoor Living offers warranties.
    Virginia Outdoor Living offers the following services: Here is a list of services we offer: Retaining Walls, Patios & Walkways, Outdoor Fireplaces & Fire Pits, Outdoor Kitchens, Ponds & Waterfalls, Fountains, Professinal Landscape lighting, Natural & Manufactured Stone Veneer
    Virginia Outdoor Living is not a landscaping company for the most part we do not plant plants and mulch and we do not cut grass. We are a "Hardscaping company".

    Contact information

    805 Blue Hills Dr, Dripping Springs, TX 78620

    vaoutdoorliving.com

    Service hours

    Sunday:
    7:00 AM - 4:00 PM
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    7:00 AM - 4:00 PM