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Prostar Water Inc

4.9(
242
)

Water Filtration and Softening, Plumbing, Water Heaters,

... +4 more

About us

Prostar Water Inc is a professional Puronics dealer with 15 years of experience in the water industry. Our product is the only EPA registered bacteriostatic water conditioner for residential and commercial use. What does this mean for you and your family? Filters remove chlorine from water, leaving the filter environment susceptible to bacteria growth. Prostar Water Inc brings the NASA technology, developed to inhibit bacteria growth while purifying the water aboard the shuttle orbiters, right into your home. What do our customers think? Satisfied customers have been overwhelmed by great service and top quality water. Please read our reviews. Have you heard of Puronics? Our company is authorized by Puronics Water Systems which has been a prime manufacturer since 1947. With millions of satisfied customers throughout the world, our products are EPA registered, NSF certified, and recognized by Environmental Protection Agency as a climate leader. Are you looking for qualified technicians? Our factory trained, certified technicians analyze your water with a portable lab system in your home. Prostar Water Inc is the number one choice for consumer households, restaurants, hotels, and commercial businesses. Additional Phones: (210) 977-8300 and (281) 333-5100.

Business highlights

29 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated

Services we offer

Water Softener, Water Purification System, Filter, & Filtration System Installation & Service.

Services we don't offer

Water Fountains. Water Removal.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9242 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
5%
3
1%
2
0%
1
1%
Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Write a review
Showing 151-175 of 242 reviews
Abby H.
01/2016
5.0
water softeners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Prostar Water Inc
[Member Name Removed], Thank you for taking the time to post your grade. If there is anything else we can ever do for you please don't hesitate to call on us. Patti Kreitzer - Customer Service
Joseph D.
01/2016
5.0
water softeners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Prostar Water Inc
[Member Name Removed], Thank you so much for taking the time to post your grade. We appreciate the input. If there is anything else we can do for you, please don't hesitate to call on us again. Patti Kreitzer - Customer Service
Mark H.
01/2016
5.0
water softeners
  + -1 more
unknown
Description of Work: Water filter clean.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Prostar Water Inc
[Member Name Removed], Thank you so much for taking the time to post your grade. It really helps us to make sure we on top of things and people are having a good experience with our company. Please let me know if there is anything else we can do for you in the future. Patti Kreitzer - Customer Service
Thomas C.
01/2016
5.0
water softeners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from Prostar Water Inc
[Member Name Removed], Thank you so much for taking the time to post your comments and grade. We take it seriously and always strive to give the customer the best experience they can. If there is anything else we can do for you please don't hesitate to call. Patti Kreizter - Customer Service
Richard & Brenda A.
01/2016
5.0
water softeners
  + -1 more
unknown
Description of Work: Annual service.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,108
Response from Prostar Water Inc
[Member Name Removed] And [Member Name Removed], Thanks you both for choosing Prostar Water Inc. to come out and for taking the time to post your comments. It's important we know what the customers view is of the appointment. Please call us again if there is anything we can do for you in the future. Patti Kreitzer - Customer Service
Maridean Murphy H.
12/2015
4.0
plumbing, water softeners
  + 0 more
unknown
Description of Work: Installed water softening and filtration system
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Response from Prostar Water Inc
Thank you for your honest feedback and please call us again if we can help you in the future. Customer Service
Michael N.
12/2015
5.0
plumbing, water delivery, water softeners
  + 1 more
unknown
Description of Work: On time and serviced my Water Softener. Verified system is operating as advertised. Definitely would look to use Prostar Water Inc. again.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
Response from Prostar Water Inc
Thank you for your feedback. Customer Service
Donald & Cindy R.
12/2015
5.0
plumbing, water delivery, water softeners
  + 1 more
unknown
Description of Work: Check up on water softener. Angie's List deal.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30
Response from Prostar Water Inc
Thank you for taking the time to post your grade. We are happy we did a good job and hope you will call us again when needed. Customer Service
Karolyn E.
12/2015
5.0
plumbing, water delivery, water softeners
  + 1 more
unknown
Description of Work: Checked out water softener and then rebuilt it.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Response from Prostar Water Inc
Thank you so much for your comments. Please call us again if anything comes up. Customer Service
Ian C.
11/2015
5.0
water softeners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Prostar Water Inc
Hi [Member Name Removed], Thank you so much for taking the time to write your comments about our service call. We review and react to all entries so we can always strive to do our best. This also allows us to give feedback to the technicians and give pats on the back when deserved. Enjoy your Holiday Season. Patti - Customer Service
Ashish M.
11/2015
5.0
water softeners
  + -1 more
.
Description of Work: Explained how the system should function & what to watch out for
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
Response from Prostar Water Inc
[Member Name Removed], Thank you so much for taking the time to write your comments. We read over every one of these to keep and eye on how we are doing. I will let the technician know he did a good job. Please call us again if there is ever anything we can help you with. Patti - Customer Service
Mario S.
11/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$379
Response from Prostar Water Inc
[Member name removed], Thank you for purchasing our service. If there is ever anything else we can do for you please let us know. Patti - Customer Service
Emily D.
11/2015
5.0
water heater repair
  + -1 more
Quick and easy.
Description of Work: Service.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$195
Response from Prostar Water Inc
[Member name removed] This is Patti from Customer Service. I keep an eye on the Angie's List to make sure our customers are happy with the product and service we provide. Want to say "Thank You" for taking time out of your busy day to add your comments. If there is ever anything we can do for you in the future, please feel free to give us a call. Patti Kreitzer = customer Service
julie F.
11/2015
5.0
water softeners
  + -1 more
Went well.
Description of Work: RO filter change.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Prostar Water Inc
[member name removed], Thank you for letting us know we did a good job on our service. We Like to inform our technicians what type of feedback they had, so we appreciate you posting a grade. If there is anything else we can do for you please let us know. Patti Kreitzer - Customer Service
Robyn K.
11/2015
4.0
water softeners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
Response from Prostar Water Inc
Hi [Member Name Removed], Thank you so much for posting your experience. We take our ratings and the comments very seriously. We give pats on the back to the technicians when it's deserving and we always re evaluate and make changes when needed. Thanks again and please call me if you think of anything else we can do for you or you have any additional questions. Patti Kreitzer - Customer Service
Carlos R.
11/2015
5.0
plumbing, water softeners
  + 0 more
very thorough inspection!
Description of Work: disconnected water softener
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Donna S.
09/2015
5.0
water softeners
  + -1 more
unknown
Description of Work: Gary was the tech person. He was excellent- did not try to charge me for something I didn't need or want. Did not try to sell me a new unit. I would use him again.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Prostar Water Inc
[Member name removed], Thank you for taking the time to post your comments on your experience with Prostar. It is important for us to get the customers prospective. We take our ratings seriously and strive to always treat our customers exactly as we would want to be treated. Gary is a very knowledgeable technician and I will make sure you sees your comments. Thanks again and If there is anything else we can do for you please don't hesitate to let me know. Patti Kreitzer - Customer Service
shauna P.
09/2015
5.0
water softeners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$4,200
Response from Prostar Water Inc
[member name removed], This is Patti in customer service here at TWS. I want to say "Thank You" for choosing us regarding your water softener/purification needs. I am glad you had a pleasant experience with out company. If there is anything else we can do for you, any questions you might have, please don't hesitate to contact me directly @ 512-858-2525. Patti Kreitzer
Theresa M.
08/2015
5.0
water heater repair, water softeners
  + 0 more
Great job
Description of Work: Annual maintenance.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$307
Response from Prostar Water Inc
[member name removed], Thank you for taking the time out of your busy day to post a response to our service. I am very glad you had a pleasant experience. Spread the word! If we can do anything else for you please feel free to contact me directly. Patti Kreitzer - Customer Service
Earlene D.
08/2015
5.0
water softeners
  + -1 more
Clean salt tank-replaced fitting.
Description of Work: Check water softener-test water. Reset system-to work as customer wanted(not to soft) showed customer how to adjust softness.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Response from Prostar Water Inc
Hi [member name removed], Thank you for taking the time to post a remark. I hope that you will call if there is anything at all we can do for you in the future. Patti Kreitzer - Customer Service
Earlene D.
08/2015
4.0
plumbing, water softeners
  + 0 more
unknown
Description of Work: Cleaned a bridge in water softener, plus added One bag of salt. |Softener isn't using salt, water isn't hard, not too soft. ??
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$170
Jeanette L.
08/2015
5.0
water softeners
  + -1 more
unknown
Description of Work: I purchased a deal for a water softener tune-up with this company, it went very well the technician confirmed that I need to replace my unit.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Prostar Water Inc
[Member name removed], Thank you for taking the time to post your comments on your experience with us. We always learn from feedback and it allows us to not only monitor how we are doing but to also give a pat on the back to the technicians when it's deserved. If there is anything at all we can do for you in the future, please don't hesitate to call. Patti Kreitzer - Customer Service
Antonio M.
07/2015
5.0
water softeners
  + -1 more
It was smooth & easy.
Description of Work: Water filtration & sink. Presentation was well done. Installation was easy.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Response from Prostar Water Inc
thank you so much for taking the time to post your comment and grade. Please let us know if we can help you in the future. Customer Service
Mark M.
07/2015
5.0
water heater repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael S.
07/2015
5.0
water softeners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro

Contact information

4630 Hwy 290 W, Dripping Springs, TX 78620

http://www.prostarwater.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM
Wednesday:
8:30 AM - 5:30 PM
Thursday:
8:30 AM - 5:30 PM
Friday:
8:30 AM - 2:00 PM
Saturday:
Closed

Licensing

Insured
Licensed*

Trade License Number
Wt2813
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Water Filtration and Softening,
Plumbing,
Water Heaters,
Water Coolers,
Heating and Air Conditioning,
Wells and Pumps,
Water & Smoke Damage

FAQ

Prostar Water Inc is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 5:30 PM

Tuesday: 8:30 AM - 5:30 PM

Wednesday: 8:30 AM - 5:30 PM

Thursday: 8:30 AM - 5:30 PM

Friday: 8:30 AM - 2:00 PM

Saturday: Closed

Prostar Water Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Prostar Water Inc offers free project estimates.
Yes, Prostar Water Inc offers eco-friendly accreditations.
Yes, Prostar Water Inc offers a 5% senior discount.
No, Prostar Water Inc does not offer emergency services.
Yes, Prostar Water Inc offers warranties.
Prostar Water Inc offers the following services: Water Softener, Water Purification System, Filter, & Filtration System Installation & Service.
Water Fountains. Water Removal.

Contact information

4630 Hwy 290 W, Dripping Springs, TX 78620

http://www.prostarwater.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM
Wednesday:
8:30 AM - 5:30 PM
Thursday:
8:30 AM - 5:30 PM
Friday:
8:30 AM - 2:00 PM
Saturday:
Closed