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Elite Pools of Austin Ltd

Pool and Spa Service, Pool Sales Construction and Installation, Stone and Gravel,

About us

Additional DBA - Elite Pools of Austin GP Inc.

Business highlights

52 years of trusted experience

Services we offer

Custom pools & spas, flagstone decks, riverbank water features, bullnose & chipface coping, stone creek pavers & automated digital controls, heaters, valves, pool lights & landscape lights.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

3.88 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
13%
3
0%
2
0%
1
38%


Rating CategoryRating out of 5
quality
4.3
value
4.3
professionalism
4.0
responsiveness
4.5
punctuality
4.5
Showing 1-8 of 8 reviews

Anne S.
02/2015
5.0
swimming pools
  + -1 more
unknown
Description of Work: He built us a pool and did an amazing job. His crew was there everyday & randy was wonderful to work with. I have zero complaints.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa P.
05/2014
1.0
swimming pools
  + -1 more
No response after 3 calls so was not able to even get a quote from this provider. Called them on the advice of a friend and was subsequently told by another friend that she had a negative experience so probably for the best.
Description of Work: I have phoned this company 3 times to quote a very large (100k plus) job and have received no response. I can't comment on the quality of their work but their lack of responsiveness was very frustrating.

Rating CategoryRating out of 5
responsiveness
1.0


Charles W.
04/2013
5.0
swimming pools
  + -1 more
They did a great job. They were very competent and they did everything on time. They didn't charge extra for the rock that had to be dug out of the hole. He had great personal references from people that had also used him. I would recommend him highly.
Description of Work: I used Elite Pools of Austin to put in a pool for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$54,000

MARK S.
09/2012
1.0
pool cleaners
  + -1 more
The owner usually does the sales call. He is very convincing and makes you feel you will be his only customer. We hired them and used them with our pool for almost a year. After a few months we noticed a trend of them "installing" and putting chemicals in our pool without our authorization. We would not find out until we received the bill. I am talking about bill for almost $500 in addition to our regular monthly bill! Once they attempted to "sell" us a chlorinator even when we already had one. When approached about it the owner just apologized and mentioned that two chrorinators sometimes are better than one. During our time with them we were told our pool had a lick. They offered to provide lick detection services for a price of $1500. I shopped around and the average cost for the same service was of $500. At the end we found out there was no lick in our pool. It seems that the pool guy had accidentally knocked a piece of tubing out of place in our auto re-filler. I confronted the owner of the company about all the tubing as well as the inflated quote for the leak detection. His answer was that accidents happen and that no other company are as good as they are in leak detection. He proceeded to talk bad about all other leak detection companies. A couple of months after I confronted the owner with all the issues, our account got sold to another company without any notice.
Description of Work: Weekly pool maintenance.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
3.0

$24,000

Nancy H.
01/2012
5.0
pool cleaners
  + -1 more
He was great to work with.
Description of Work: He worked with us to design a pool to fit our needs. He is a very nice man who knows everything about pools. His pools are great. Unfortunately we were unable to complete the project because of other unexpected expenses that came up.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Trisha J.
08/2011
4.0
pool cleaners
  + -1 more
My husband dealt with them. We liked them but we just decided to go with another company. Their price was a little high. They were very responsive.
Description of Work: We got an estimate from Elite Pools.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Trisha J.
08/2011
1.0
pool cleaners
  + -1 more
We waited for a long time for the estimate and the company acted like they did not want to do it. We never heard anything back from them.
Description of Work: I called them for an estimate for pool service.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0


Chris G.
04/2010
5.0
pool cleaners
  + -1 more
We had several bids and Elite for sure gave us more bang for our buck. Most importantly though was how impressed we were with the owner and his team. Randy (owner) is who you deal with one on one. He is super friendly and easy to work with. He visits the site regularly to check on things. He doesn't cut corners!!! We had some stone put in we weren't happy with and it was not a problem. His team immediately came out to tear it out and redo it. They are very reliable and the work crew always showed up bright and early. We have been very impressed and have been asked by many who built our pool! A++!!!!
Description of Work: We had a 40 x 20 foot pool built with a diving board, spa and water features.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$68,000

    Contact information

    1018 Pier Branch Rd, Dripping Springs, TX 78620

    www.elitepoolspa.com

    Service hours

    Sunday:
    7:00 AM - 5:00 PM
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    7:00 AM - 5:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service,
    Pool Sales Construction and Installation,
    Stone and Gravel,
    Landscaping

    FAQ

    Elite Pools of Austin Ltd is currently rated 3.8 overall out of 5.

    Sunday: 7:00 AM - 5:00 PM

    Monday: 7:00 AM - 7:00 PM

    Tuesday: 7:00 AM - 7:00 PM

    Wednesday: 7:00 AM - 7:00 PM

    Thursday: 7:00 AM - 7:00 PM

    Friday: 7:00 AM - 7:00 PM

    Saturday: 7:00 AM - 5:00 PM

    Elite Pools of Austin Ltd accepts the following forms of payment: Check
    Yes, Elite Pools of Austin Ltd offers free project estimates.
    No, Elite Pools of Austin Ltd does not offer eco-friendly accreditations.
    No, Elite Pools of Austin Ltd does not offer a senior discount.
    No, Elite Pools of Austin Ltd does not offer emergency services.
    No, Elite Pools of Austin Ltd does not offer warranties.
    Elite Pools of Austin Ltd offers the following services: Custom pools & spas, flagstone decks, riverbank water features, bullnose & chipface coping, stone creek pavers & automated digital controls, heaters, valves, pool lights & landscape lights.

    Contact information

    1018 Pier Branch Rd, Dripping Springs, TX 78620

    www.elitepoolspa.com

    Service hours

    Sunday:
    7:00 AM - 5:00 PM
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    7:00 AM - 5:00 PM