Bee Cave Drilling, Inc.

Please, I beg you, DO NOT USE BEE CAVE DRILLING EVER! Absolutely horrendous service. Bee Cave put in our well almost 4 years ago. In July, our water pressure went out. We called Bee Cave to come out, and they came out same day. Unfortunately, the technician that came out put a faulty electrical panel on, so the problem didnâ t get fixed. He then told us it would require them to dig up the entire well, a $10,000 price tag, and they wouldnâ t be able to come back until the following Tuesday, leaving my family without water for 4 days. They returned Tuesday, with a new technician, who replaced our electrical panel again, and said everything was fixed. Meanwhile, they charged our card for a $5,000 deposit. Now we come to today. We woke up Monday with no water pressure. We contacted Bee Cave once again due to an assumption it was a warranty issue. They told us they would come to our home the next day. So Tuesday rolls around, no phone call, no technician. We finally call and leave a messages with the answering service at approx 4:55, and they inform us someone will get back to us. At approx 5:30, we still have not received a call, so we call back to the answering service, they inform us that Bee Cave wonâ t be getting the message until the following day because it was now after 5pm. About 45 minutes after that, my husband receives a message that our account is â no service with Bee Cave Drilling and they will not be coming to our property.â This is ridiculous. No communication. You mess up the first time around, then wonâ t even take responsibility for the mess up and fix it. Terrible customer service. Terrible business.

These are responsive, courteous professionals who know their business, and communicate very, very well as the project proceeds. They answer all of my questions thoroughly so I can make the best decisions for myself.

Outstanding!

Chris Wilson is an awesome repair man!

Fast same day service. Polite and helpful service people.

Even with hundreds of service calls, they kept me updated on a timeline for my repair and worked around their schedule to come earlier than expected. The tech was friendly, explained all the options and equipment to me and gave us several tips on how to maintain the equipment since we're newbies to having a well. Excellent experience all the way around.

They arrive quicker that I had thought they would. They called before they arrived. They were professional and explained their repair process.

They were prompt, kept me informed at all times. All in all a pleasure to do business with.

immediate service!

Fast friendly service. Reasonably priced. Reliable. I will use them again.

Experts-speedy-friendly

They were able to respond quickly, were prompt, and took care of the problem.