We are a family owned and operated company. We do not pressure our customers into making unnecessary repairs. We will, however, give you an honest assessment of what is needed to make the repair at a fair price.
Perfect! Jeremy was very professional and personable. Gave me three proposals and explained each one. Complete replacement was right below the median cost for an AC system. I called them and they had an appointment for the next day. Awesome service and job well done. Service call price was very reasonable. Definitely recommend these guys!
Description of Work: inspect AC system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39.99
Dr. H Michael A.
07/2020
5.0
heating & air conditioning/hvac
+ -1 more
We've been using Mac and his crew since they installed our new system in 2005. Nuf' said!
Description of Work: Annual check, replace capacitor
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kye N.
06/2019
5.0
heating & air conditioning/hvac
+ -1 more
They're always punctual, always knowledgeable, their prices were always reasonable and they charged me less than quoted on the phone.
Description of Work: They take care of the furnace which did not pass the inspection and they took care of several things that needed to be done. It's the 4th time I've used them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Louie D.
11/2017
5.0
heating & air conditioning/hvac
+ -1 more
It went great, very straightforward and reasonable price, repairs done in a timely manner. Will use them again.
Description of Work: My AC was not cooling. I called AC Guys in the morning and they had a tech come out in afternoon. Sam the tech who responded to call, diagnosed the problem as being a bad capacitor. He gave me a reasonable quote and finished the repair in a timely manner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$188
Response from The A/C Guys
Thank you for the great review Mr. D. We appreciate your business!!
DEBORAH M.
11/2017
5.0
heating & air conditioning/hvac
+ -1 more
Went great! Sam was prompt, courteous and most of all thorough. I really appreciated the time he took to make sure everything was working properly. He also let me know I needed to have an electrician check the plug for the heater. Apparently the connection is loose. I would never have known to do that if I hadn't been told. I will definitely use the A/C Guys again.
Description of Work: I needed a winter check for my heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Response from The A/C Guys
Thank you for the great review! We will let Sam know you were happy with his work!! We appreciate your business!
Maria E P.
08/2017
5.0
heating & air conditioning/hvac
+ -1 more
RESPONDED IMMEDIATELY, WORK WAS STARTED WITHIN HOURS OF AGREEMENT AND FINISHED WITHIN THE SAME DAY. THEY ARE A GROUP OF VERY PROFESSIONAL PERSONS,RESPECTFUL, AND ATTENTIVE TO THEIR CUSTOMERS NEEDS. THEIR CREW WAS OF THREE PERSONS, WHILE TO GENTLEMAN WORKED IN THE INSIDE SYSTEM AND YOUNG MAN WORKED INSTALLING THE OUTSIDE UNIT, GOOD TEAM WORK AND EXCELLENT RESULTS.
Description of Work: HAD NEW HEATING AND AIR CONDITIONING SYSTEM INSTALLED.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,500
Response from The A/C Guys
Thank you Ms. P. for the great review!! We appreciate your business and hope you are happy with your purchase!!
Roger C.
07/2017
5.0
heating & air conditioning/hvac
+ -1 more
Great, had to order a hard to find part, no added charges for second trip or special order.
Description of Work: Upstairs not cooling as well as down, annual tune up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Roger C.
07/2017
5.0
heating & air conditioning/hvac
+ -1 more
Great. Sam was the repairman and he was very courteous and professional. He explained issues he found with the damper for upstairs and a part that needed replacement. Arrived on-time with a smile, which is always welcome!
Description of Work: Needed AC tune-up. Wasn't cooling as well upstairs as down and it had been a little over a year since it was last serviced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from The A/C Guys
Thank you Mr. C. for the great review. We appreciate your business and will let Sam know about your comments!!
Nicki R.
07/2017
5.0
heating & air conditioning/hvac
+ -1 more
They gave an estimate and were fine in what they did, but I don't have enough experience with them to rate fairly them as a serivce.
Description of Work: I only got an estimate from them, but went with another company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from The A/C Guys
Thank you for the review and for allowing us the opportunity to provide a quote for system replacement!!
Kim P.
07/2017
5.0
heating & air conditioning/hvac
+ -1 more
My appt was for between 12 and 2. Sam arrived around one o'clock and got right to work checking our system. He checked the capacitor in the attic unit. It was bad and he replaced it. System is running great now. He was very professional and speedy in doing the work. He showed me where to pour vinegar if the line becomes blocked as it has in the past and suggested that we remove the ceiling filters and just rely on the attic filter, the 3" thick one that I change regularly to do the job. The interior filters put additional strain on the system. That was good advice which I followed as soon as he left.
Description of Work: The fan stopped blowing yesterday and the pipes were frozen over with ice. It was a hot night.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$167.4
Response from The A/C Guys
Thank you for the great review! We will let Sam know you were happy with his services! We appreciate your business!!
Inna R.
06/2017
5.0
heating & air conditioning/hvac
+ -1 more
We loved that the guys promptly responded to our request,and we did not have to be without an AC. Other companies we called responded a couple of after The AC guys already fixed our AC)))) The price was reasonable as well. Definitely will hire them again.
Description of Work: Our AC did not work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from The A/C Guys
Thank you for the great review! We appreciate your business!
David G.
06/2017
5.0
heating & air conditioning/hvac
+ -1 more
I have used The A/C Guy for over ten years, favoring the smaller family owned and operated business over larger, big name HVAC companies. The A/C Guy has everything I need in routine maintenance and, seven years ago, a complete system replacement. First, they are absolutely straight shooters. They have never done more or less than required. No up-sell. They assess the need and recommend what is needed. Second, their rates are reasonable, consistently lower than other quotes for similar work. Third, their people are punctual, neat, and friendly. They own what they do. I have never had an issue with their work. Their front office is efficient. They file warranties for the customer, providing copies. If you are looking for a small, effective, efficient HVAC company I recommend The A/C Guy.
Description of Work: Air conditioning and furnace maintenance
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from The A/C Guys
Thank you Mr. G. As always, we appreciate your business and the great review!
Danielle T.
02/2017
5.0
heating & air conditioning/hvac
+ -1 more
My appointment window was scheduled for 2-5, and Colby was here at 2:03pm. After not having a working A/C over the weekend, this was a welcome surprise that he arrived on time. He diagnosed the issue quickly and after we discussed my options I decided on a temporary fix as I will eventually need to replace my unit.
Description of Work: My A/C was not cooling and I thought I was just in need of refrigerant.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$558
Response from The A/C Guys
Thank you for this great review! We appreciate your business!
Andy A.
09/2016
5.0
heating & air conditioning/hvac
+ -1 more
Since switching to The A/C Guy last year, we have reduced our annual A/C maintenance expense in half. We have had zero failures in our cooling/heating units under their care. They are prompt to arrive and waste no time completing their task having little to no impact on our daily business activities. They are by far the best A/C service provider we have experienced. Highly recommended for both business and residential needs.
Description of Work: Cleaned/replaced 13 filters in 4 buildings. Monthly inspection of units.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$204
Response from The A/C Guys
Thank you sir for taking the time for this great review. We appreciate your business!!
Kellen N.
06/2016
5.0
heating & air conditioning/hvac
+ -1 more
Great! The technician explained all the details multiple times. No hidden cost. Installers were very professional letting us know exactly what they were doing.
Description of Work: Replace outside and inside units.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
Response from The A/C Guys
Thank you for the great review! We hope you are enjoying your new system. We certainly appreciate your business!
Linda D.
06/2016
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: ..
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from The A/C Guys
Thank you! We appreciate your business!!
Lisa O.
11/2014
5.0
heating & air conditioning/hvac
+ -1 more
My home warrenty company directed me ot this company when my A/C went out a few years ago. This summer, I had an issue with the A/C and they were here to fix it (the issues were not a result of the work a few years ago!). On 11/07/14 I had them come out ot service the furnace fo rthe "winter" months of Texas. Although I did not find them through Angie's List, I wanted to share the review as I would recommend them for A/C - Furnace issues. Their staff is professional and caring. They treat you like you are a member of their family.
Description of Work: Furnace checked for "winter" in Texas!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Response from The A/C Guys
Thanks for the great review! We appreciate your business!!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning
FAQ
The A/C Guys is currently rated 5 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
The A/C Guys accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, The A/C Guys offers free project estimates.
No, The A/C Guys does not offer eco-friendly accreditations.
No, The A/C Guys does not offer a senior discount.
No, The A/C Guys does not offer emergency services.
Yes, The A/C Guys offers warranties.
The A/C Guys offers the following services: Heating. Air Conditioning.