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Latson & Son's Garage Door Service

Garage Doors

About us

Family owned and operated. No subs.

Business highlights

41 years of trusted experience
Emergency Services Offered

Services we offer

Repair and installation of garage door & openers.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.917 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
12%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-17 of 17 reviews

Alan S.
06/2017
5.0
garage doors
  + -1 more
See above.
Description of Work: The spring broke on my single garage door, and found Latson & Sons on Angie's List. I wanted a local company whose address and phone number was appropriate for their Desoto location. I called the company and described my problem to the lady who answered. She gave me a repair estimate and said that a technician could be at my house within the hour to fix the problem. I said fine, and a young man was at my house within the hour. He was friendly and knew exactly what needed to be done. He replaced the spring, and with a few finishing touches, was finished in just a little while. The invoice he gave me was the same as the estimate I had received. I was very pleased with the job done and would not hesitate to call Latson & Sons again should my garage door(s) need any repair in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Jan J.
02/2016
5.0
garage doors
  + -1 more
unknown
Description of Work: When I called about our garage door spring that looked out of place, the woman in the office expressed concern for our safety. She warned us to stay out from under the door, and sent someone promptly. |The gentleman who came to fix the door did a great job and checked the movement multiple times to ensure the spring was working correctly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Patricia B.
11/2013
5.0
garage doors
  + -1 more
I called the company phone number on Sunday expecting an answering machine. Instead, Dawn Latson answered the phone. She took some information from me, gave me her recommendation based on my requested features and told me she would call me back in the morning. Shortly after 8 Monday morning, she called and we set up a time for someone from her company to come that same day to install the garage door opener. Everything was done on time with the utmost of courtesy and professionalism. Darryl was very nice and explained everything to me. I am very happy with my purchase and the experience.
Description of Work: installed a new garage door opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$575

BRET W.
10/2013
5.0
garage doors
  + -1 more
He spent at least 30 minutes making sure that the door was working correctly after he had repaired it. He suggested that I apply WD-40 monthly to avoid future problems.
Description of Work: The door had come off of its track and although I spent more than an hour trying to fix it, I could not. The service tech was able diagnose the problem and fix the door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Arnaldo R.
10/2013
4.0
garage doors
  + -1 more
Would not quote a price over the phone. Send out tech. Before he arrived I called other businesses and they gave me a range in pricing. When tech arrived, he quoted very high. After I told him what other companies were offering, he lowered his price to match.
Description of Work: Replaced spring on garage door.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

LOUIS P.
08/2013
5.0
garage doors
  + -1 more
The spring broke innediately after my wife returned from work last night. The garage door was jamed which meant no way to get our car out. Called Latson and Sons hoping to get after hours services. Mrs. Latson said she would do her best to get someone to us. She called back to tell us a technician would be out within an hour. Mr. Latson himself came over and did his usual outstanding work. He explained what had to be done and offered to replace only the one spring or to install two so we would always be able to open the garage if a spring broke again. All work was completed as expected plus he even installed new light bulbs. We highly recommend Latson and Sons
Description of Work: Replaced broken garage door spring. Installed two new springs, lubed and made necessary adjustments.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Ruby P.
01/2013
5.0
garage doors
  + -1 more
Found them here on the List and called them. They came out the next day and fixed the door within an hour. Very professional and very fair on the pricing. Had to replace both springs and only charged me $75.
Description of Work: I would recommend this company to anyone. They came to the house faster than I expected, fixed the garage door that day (the springs were bad on this 1987 door) and the price was very fair. I will definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Mark P.
11/2012
5.0
garage doors
  + -1 more
!
Description of Work: my spring had snapped on my garage door, making it inoperative. My cars were inside, so the situation was urgent. I called and they came out the next day. They arrived on time, and put a better spring on my door, and even stabilized the garage door opener onto the door, and did it all very quickly, and I was back in operation! I will only use this company in the future. They did not gouge me and were very informative!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Jack V.
10/2012
4.0
garage doors
  + -1 more
It was fine.
Description of Work: We had a new garage door installed.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jan J.
08/2011
5.0
garage doors
  + -1 more
Both doors had become too hard to pull up and down. Mr. Latson arrived a few minutes early, got both doors working within an hour, and had me try the doors to make sure I could open and close them. Then he offered advice on how to keep them moving freely in the future. I found him knowledgeable, professional and friendly, and would recommend his company to anyone.
Description of Work: Loosen rusty mechanism on two thoroughly stuck garage doors (with no automatic openers).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

GERALD Y.
06/2011
5.0
garage doors
  + -1 more
I was very satisfied with their work. They did an outstanding job.
Description of Work: They installed a garage door for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephen M.
05/2010
5.0
garage doors
  + -1 more
Repairman arrived ontime, performed the repairs, and double-checked his work before leaving.
Description of Work: Garage door spring broke. They came in and replaced both springs in a timely and professional manner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Renee C.
04/2010
5.0
garage doors
  + -1 more
It is probably good to get more than one estimate for major work, however, this went so well we did not have any regrets.
Description of Work: We had a run-in with the garage door; bending it and preventing it from closing properly and completely. We called, left a message; they called back within a day, made an appointment to "come and give an estimate." Instead they fixed the door then and there, and we were satisfied.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$250

Betty B.
10/2009
5.0
garage doors
  + -1 more
Overall, great experience.
Description of Work: The automatic garage door wouldn't open, it worked perfectly after the "tune up".

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Zelda F.
01/2009
5.0
garage doors
  + -1 more
They were on time. Garage door is working perfectly.
Description of Work: Garage door was broke. Latson Jr. came out and fixed it. A prior contractor had done a patch job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

LaNelle R P.
09/2008
5.0
garage doors
  + -1 more
He came out and fixed a very minor thing, and only charged a minimal fee. He was great!
Description of Work: He repaired our garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

SCOTT & KAREN R.
04/2007
5.0
garage doors
  + -1 more
He is quick to respond. He is very professional, reasonably priced, and he does good work.
Description of Work: He has repaired our garage door. The spring snapped and he replaced the spring and set the door back on track.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

    Contact information

    1339 North Hulgan Cir, Desoto, TX 75115

    latsonandsons.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Garage Doors

    FAQ

    Latson & Son's Garage Door Service is currently rated 4.9 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 5:00 PM

    Latson & Son's Garage Door Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Latson & Son's Garage Door Service offers free project estimates.
    No, Latson & Son's Garage Door Service does not offer eco-friendly accreditations.
    No, Latson & Son's Garage Door Service does not offer a senior discount.
    Yes, Latson & Son's Garage Door Service offers emergency services.
    Yes, Latson & Son's Garage Door Service offers warranties.
    Latson & Son's Garage Door Service offers the following services: Repair and installation of garage door & openers.

    Contact information

    1339 North Hulgan Cir, Desoto, TX 75115

    latsonandsons.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM