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Water Bionics

Water Filtration and Softening

About us

We are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We have many years of experience to give you confidence that we are your number one choice for your next home project. You will find us to be competitively priced with close attention to the details. We look forward to building a lasting relationship and guarantee your satisfaction!


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.710 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
10%
3
0%
2
10%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.6
responsiveness
4.6
punctuality
5.0
Showing 1-10 of 10 reviews

Joe R.
12/2021
2.0
water softeners
  + -1 more
The installation was done on the day requested, 6/1/2020. The sales guy, Johnny, was fantastic. I asked how often the media in the filtration system needed to be changed and he said around every 1.5 years. It's now 12/2021 and it's 1.5 years and unfortunately Johnny is no longer with the company . I called Water Bionics to have the media replaced and the phone message says they'll call back at their earliest convenience. Really "...their earliest convenience." So if I feel like calling you back I will. If not I won't. WOW! I called them twice and apparently I'm not important enough to get a call back. Even though the equipment works fine there's no customer service after you buy from this company. We had a boil order a few months ago and I called to get new filters for the Reverse Osmosis system and it was like they were doing me a favor selling me new filters. I had to give them the model numbers of the filters and the type of the Reverse Osmosis THEY sold me. I guess they don't have any way to look up what equipment they sold me? Plus they didn't provide a filer that was needed and getting tired of not getting my calls returned about it, I found it on Amazon and bought it from there. It seems this company is trying really hard to NOT be in business any longer. Too bad that now I have to find another company to get equipment that WILL be serviced. I'll be doing this at my earliest convenience which is now.
Description of Work: Whole house water filtration and reverse osmosis system.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0

$4,500

Glen D.
09/2021
4.0
water softeners
  + -1 more
They provided a professional estimate.
Description of Work: installation of a whole house water filtration system.
Rating CategoryRating out of 5

Manjit S.
06/2020
5.0
water softeners
  + -1 more
Water Bionics were such a pleasure to deal with. They took the time to come out and specify a system for our large house and explain what made them different versus the competition. No question was ignored and each answered in detail. The day of installation, they were very clear on what they were going to do and provided options where appropriate. Installation took a few hours as they were taking their time. Before leaving, they walked through the system and explained what we needed to know. A day later we noticed a small problem and contacted them and got an immediate response and someone came out the next day to resolve the issue Couldn't be happier with the entire process and service and would highly recommend them.
Description of Work: Installation of new Water Softener and filter

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Roger D.
10/2019
5.0
water softeners
  + -1 more
Water Bionics did an excellent job in installing my water softener. It was installed in the front garden bed (buried but partially exposed) using a faux rock to hide to hide the exposed pieces. It looks great. I would hire these guys again.
Description of Work: A water softener was installed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Don B.
03/2018
5.0
water softeners
  + -1 more
Overall experience was great. Good group of guys very knowledgeable. Thank you for getting our water clean!
Description of Work: Water filtration system

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Water Bionics
Thank you for your business, we loved working with your family

Christine B.
03/2018
5.0
water softeners
  + -1 more
We've had other companies out before and they felt very salesy. They also want you to sign that day for an extremely expensive product. Their tactics include free giveaways. Your water quality is very important and if you work with knowledgeable professionals, the product should sell itself. Mark was that kind of professional. I appreciate his understanding of our water and the quality system he provides. I'm so thankful that after hearing him speak about the product, we were looking at refinancing our home to get a system installed. His price was fair and they turned around delivery quickly. He was there to oversee the installation and make sure his crew knew what to do. We absolutely love our water now!!! No more chlorine smell. Our skin feels so smooth and hydrated after showering. And, we can now drink from every faucet in our house without worrying about the nasty chemicals we're ingesting!!! We are so glad to finally have this system installed! Thank you, Mark!
Description of Work: Water Filtration System

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Water Bionics
Thank you for your business and review. Welcome to our water family.

Bita G.
03/2018
5.0
water softeners
  + -1 more
Excellent! Met with many and did my research and they’re the ones that do everything that’s needed for a true filtration system and at a good price. Both super nice guys that love what they’re doing.
Description of Work: Whole Home Water Purification System

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Water Bionics
Thank you for the review and your business

Katie A.
11/2017
5.0
water softeners
  + -1 more
From the first contact I had with Mark the entire process was seamless; everything in life should be this easy! It is refreshing to do business with people who are on time and honest. Highly recommend
Description of Work: Water filtration system in my home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Don D.
10/2017
5.0
water softeners
  + -1 more
Solved my chlorine smell at my house and silt and sulfur issue at my ranch.
Description of Work: Whole house filtration/water softener with RO system. They are the only ones that really sounded like they what they are taking about with city water and my ranch well water also.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Tommy K.
10/2017
5.0
water softeners
  + -1 more
Great job. Very professional.
Description of Work: They sold and installed a water filtration system at my home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Water Bionics
Thank you for your business. It was great working with you!

    Contact information

    3923 Morse St, Denton, TX 76208

    http://www.waterbionics.com

    Service hours

    Sunday:
    8:00 AM - 4:00 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 3:00 PM

    Licensing

    Insured

    Licensed*

    Trade License Number
    WT0004117
    Trade License Locale
    Texas
    Trade License Authority
    Texas: Environment
    Trade License Expiration
    03/23/2025
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Water Filtration and Softening

    FAQ

    Water Bionics is currently rated 4.7 overall out of 5.

    Sunday: 8:00 AM - 4:00 PM

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 3:00 PM

    Water Bionics accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Water Bionics does not offer free project estimates.
    No, Water Bionics does not offer eco-friendly accreditations.
    No, Water Bionics does not offer a senior discount.
    No, Water Bionics does not offer emergency services.
    No, Water Bionics does not offer warranties.

    Contact information

    3923 Morse St, Denton, TX 76208

    http://www.waterbionics.com

    Service hours

    Sunday:
    8:00 AM - 4:00 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 3:00 PM