Master Services, Inc.

chimney sweep, fireplace company

About us

Master Services, Inc. offers Nuisance Wildlife Removal and we are a Certified Chimney Professional. Since 1995 we've served the Dallas/Ft.Worth area and with over 350 Verified Ratings with HomeAdvisor clients, we have the stability and consistency that you want. We are the only Certified Chimney Professional in the Dallas/Ft.Worth area and provide full service to all your chimney needs including chimney and dryer vent cleanings, cap installs, waterproofing, dampers, gas logs and glass doors. Our Nuisance Wildlife division will take care of the common vermin that make homes out of your attics, chimneys and crawl spaces. This includes raccoons, opossums, squirrels, birds, rats, etc.

Business highlights

30 years of trusted experience
Se Habla EspaƱol

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.6497 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
51%
4
13%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.6
value
4.4
responsiveness
4.8
Showing 51-75 of 497 reviews

Heidi B.
05/2016
5.0
We hired Master Services to come out and clean the bird nests out of our exterior house vents. We asked them to remove the old vents, clean out the issue vents and then place new vent covers with wildlife prevention covers on them. They did such a great job. We experienced that our vents were crushed and half ruined. Scott did an awesome job by coming out on his day off to help figure out how to fix our issue vents. The guys gave it there all and succeeded in not only cleaning out our exhaust and dryer vents on the side of our house but also replaced the old damaged vent covers with new awesome, bird proof vents. Scott, Richard and the whole crew was a great and a pleasure to work with. I'd hire them again in a heart beat!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,000

Sandra S.
05/2016
5.0
Rory from Master Services was prompt, efficient, and answered my many questions about my fireplace. I have owned my house for almost 10 years, and this was my first time to hire someone to clean it and assess its condition. I felt it was well worth the money, and I especially appreciated the advice he gave me about how to best take care of my fireplace. Very professional -- will definitely hire them again. A few weeks after the cleaning, Master Services installed a glass door in my fireplace. Once again, their communication, their service, their advice was all very professional and very appreciated. I'd give them 6 stars if I could!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

Erika S.
02/2016
5.0
Chris inspected our chimney and fireplace, educated me on the type of fireplace that we have,and cleaned it. Great job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Linda S.
01/2016
5.0
Professional, knowledgeable and thorough. I will be calling Master Services again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Skip G.
12/2015
4.5
Long lead time, but did good work during Chimney sweep.

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$162

James S.
11/2015
4.0
good to work with.meet my needs

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$170

Robert H.
11/2015
5.0
The contractor was quick and comprehensive in his work. He inspected every aspect of the work I needed and gave me excellent information.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$100

Jan k.
11/2015
5.0
Very plesant & worked with me on time & cost.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$759

William P.
09/2015
5.0
The technician was very professional, knowing exactly what needed to be done and did it quickly. He was meticulous in his care for keeping the work area around the fireplace clean and free from any possible soot. He left our fireplace and home much better than it was before he came!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$160

Terresa G.
07/2015
4.5
Work done: chimney sweep completed, back and bottom panels replaced, and back reflector shield installed. All looks great, only concern is that the bottom panel is thicker than our original and I'm concerned coals and ashes will be harder to get out. Husband says "not a problem" Otherwise all was great!!! Tech was awesome!! Would highly recommend for any chimney service needed

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$750

Paula B.
07/2015
3.0
The tech was superb. The job was not finished, however, as parts were needed. I responded to the email, but have not heard from them since.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
1.5

Yes, I recommend this pro
$100

Lavinua W.
06/2015
5.0
Tech was professional, on time [we have a white mantel], fixed issue quickly, ID himself on arrival . Perform required service as expected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$500

Tom P.
05/2015
4.0
Chris from Master Services was very efficient and knowledgeable. He said our vent pipe had about a 4.0 out of 10 in the amount of lint in the pipe. I did not rate them 5 stars because Chris left the lint he blew out of the system on our roof to blow away. My neighbors did not appreciate that. I felt the price was $30-50 high compared to the amount of time it took to do the job.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro
$162

Tameca D.
04/2015
5.0
Mike was very knowledgeable, pleasant and provided great customer service. Will definitely use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Myra K.
03/2015
5.0
very helpful, thorough and spent time explaining things to me as I have not had a fireplace in a long time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$160

Jim H.
02/2015
5.0
On time and was quick

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Contact information

2360 Seaborn Road, Suite 200, Ponder, TX 76259

MastersServices.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

chimney sweep,
fireplace company

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: Closed

Sunday: Closed

Master Services, Inc. accepts the following forms of payment: CreditCard
Yes, Master Services, Inc. offers free project estimates.
No, Master Services, Inc. does not offer eco-friendly accreditations.
No, Master Services, Inc. does not offer a senior discount.
No, Master Services, Inc. does not offer emergency services.
Yes, Master Services, Inc. offers warranties.

Contact information

2360 Seaborn Road, Suite 200, Ponder, TX 76259

MastersServices.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed