MaidPro Denton

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I ordered a custom clean as there were a number of things that needed special attention, and some things that didn't need cleaning, like an oven that was going to be replaced. They missed a large number of things that I had asked to be cleaned, so they agreed to come back out, and the owner himself was going to come help. In addition to missing some of the same spots, and mistakenly cleaning the broken oven, they broke the bathroom door off its hinges--it is a sliding door and the hinges are at the top, like a closet. It was not broken when we left, and it was broken the next day when we returned. Initially the answering service said not to worry, because they are insured, but after I sent an email with photos of the spots that were still dirty, I got a reply saying that they did not break the door. They also denied not cleaning the interior of the cabinets, denied that they had agreed to clean lime scale from the faucets, and claimed that they couldn't find the dirty baseboards in the kitchen. I would have happily accepted, "Oh, it looks like we missed some spots again. We don't want to come out again, how else can we make it up to you?" perhaps a discount on future service, and payment for the repair bill for the door, which is likely to be $12 when I can send my property manager to the hardware store, but the dishonesty was very off-putting. Unfortunately they are the only cleaning service in Denton that answers their phone. Great business opportunity there. If you do use this company, I would recommend that you be there when they clean, and go over your checklist with them before they leave.

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They were very professional. The girls were not talking to each other while doing the job. They stayed on top. They are just sweet, hard working and top notch college students. They were very detailed.