Jeff Payne Masonry

Very fast to respond to my call. Came over the same night to look at it and gave a verbal price quote. We agreed on the price and I had some extra brick (matching) for the job that we set aside. After he left, I texted a picture of the problem area and the price quote to him after he left and he said we were good to move forward. He came the next morning with a helper and got it done in about a half day.

We agreed on a price of $2400 for labor, materials and wood mantle. After I got the quote from him, I called him to see when he could come and do the work. He said he had gotten very busy and couldn't do it for about a month. He told me he didn't have his calendar with him and so I said to call me when he had looked at his calendar and let me know his next availability so we could be put on his calendar as a set date. I didn't hear back from him and so called him again a few days later and left a voice message. I never heard back from him but a few days after I left the voice message, I got a text message (at 7am!) from him saying the price was $6500 FIRM for just labor. When I texted him back that he had already agreed on a much different price he said he "reassessed the bid and changed his mind". I don't know if he just didn't want to do the work and so (hugely) jacked up the price or if this is just the way he does business. Either way, it is very unethical practice and I would never do business with this individual.

Everything went well and the replacement stone looks fabulous.

Jeff did an excellent job rebuilding our mailbox. The price was fair and he got the job done in one day. I was nervous about how the stone/brick construction was going to look as I have seen multiple bad examples around town, but Jeff did a better job than I could have imagined. I am very pleased with the end result and defiantly have the best looking mailbox on the street!

My husband called Jeff and asked if he could come give us an estimate. He came the same day, give us an estimate that we agreed on. He said he could do the work the next day (which was great since we are working on a time limit). He said he would be here at 9:00 am. and he was and he was done before noon. We are very pleased with the work and was really like the fact that he came by right away to look at what needed to be done.

unknown

Went well. accurate estimate, punctual, quality work, minimum of fuss.

The work was done in a prompt and extremely efficient manner. The retaining walls far exceeded the structural integrity other masons had quoted. The site was left clean every day. Mr. Payne and his staff were very friendly and patient during the entire process.