Denton Trinity Roofing

We had a missing shingle on our year old roof. We called Alan, and he came out the next day to install it. It took mere minutes for him to complete the work which was under warranty. I wish more companies would stand behind their work and provide prompt and courteous service like this company did!

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Had a leak coming through external bathroom wall which we suspected was coming from the roof line just on the other side. I called and they came the next day. Through rigorous inspection, they determined that the dampness was coming from inside the house. This is a highly ethical and professional company that I used recently for a roof replacement and they are my 'go to' roofing company.

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Very well. The guys arrived as promised. Removed old shingles and hauled them away. They cleaned up very well, no nails were left around. They did not do any damage to my bushes. Overall, I was please with there work and would recommend them to my friends.

This is the only roofer you need to call. Alan went above and beyond anything I could imagine. He personally came out multiple times to inspect every detail of the roof.

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They fixed my roof, did an inspection, they found additional areas which required attention. They completed those repairs at no additional cost!!! I will be using them to replace my roof this fall.

My roof was totaled due to hail damage. The last time I had roof work done, I ended up with a very dishonest roofer, so this time I did my research before hiring a roofing company. My only issue with Denton Trinity was their punctuality in giving me an estimate, NOT in the quality of work in any way. It took them 3 weeks just to get out to my house to give me an estimate, which is understandable based on the large numbers of homes damaged by recent hail storms. However, even after coming out to my house, it took another 2 weeks for an estimate to be emailed to me, and that was only after I contacted them asking when I would receive my estimate. I was told it had gotten and quot;lostand quot; on someone's desk. After receiving the estimate, it took another few weeks to actually get the new roof installed, but that installation went off without a hitch. Overall, I would rather wait several weeks and have a trusted, well-respected company replace my roof than go with a company who will do it quickly, but will do a crappy job and cut corners. Thank you Denton Trinity Roofing!

With the bad weather on April 3, 2014, I just wanted to make a quick post regarding roofers in the area. I had hail damage 2 years ago and needed to get my roof replaced. I called Denton Trinity Roofing and Alan Chamberlain came by to look at my roof. He provided a quote that was a little more than the other roofers, the reason being, he would not waive my deductible. BY TEXAS STATE LAW, YOU CANNOT WAIVE THE DEDUCTIBLE. Although insurance paid for $15,000 of the roof, I paid the remaining $3,000 out of pocket (deductible). The cost was also a little more because Denton Trinity Roofing hand nails all their shingles. This becomes an issue because with a nail gun, it is sometime difficult to tell if the nail has gone into the decking on the roof. It also ensures that the nail is driven to the proper depth which can also be difficult if multiple people are using nail guns on the same compressor. Now, I had a pretty substantial leak in my house as well. Part of this was due to the design of the house with multiple steep gables very close to one another. I told Alan about it and he said they would replace the roof and see if it was still an issue. After replacing the roof, I still had issue with really heavy rains. Alan, sent a guy out to install larger flashing in a dead valley next to a gable. A year later with heavy rains, I was still having an issue. This time Jeff came by and said that he would take care of it. He wanted to find out what was really going on. Long story short, they ended up redoing that section of the roof and put in some pretty intricate metal work to eliminate the problem. They did it at no charge. Guess what? No leaks yesterday. Very happy with the quality of work. More importantly, very glad that I spent a little more money to buy a product where the owner will stand behind his work. Please don't go with someone that comes and knocks on your door. Chances are that you won't be able to find them when things go wrong.

They didn't put a sign in my front yard when they were done. Highly recommend them.

It went very smoothly. The company did exactly what was in the estimate, they were very responsive to my questions, were prompt and worked fast.

I was referred to them by my insurance company, along with two others. On the phone, they were the most professional and honest (these guys will not cover your deductible like most others, which is illegal and will eventually come at the expense of the quality of the product/installation you get). In person, they were prompt, professional, easy to deal with. Their price was the same as the insurance company's (they are a preferred provider to them). The actual work was done without a glitch - they came in on time and left on time. Everything was left clean, although we had to ask for a second sweep of the perimeter for nails (we have found a few nails since then - this is probably more a function of the level of bushes/grass, and they did advise that we cut the grass before the work to facilitate this). They also installed attic vents (at my expense) - these are of the rotating, self-propelled kind, which they recommended they work better than the ridge vents that other companies use. I've been very pleased with it, and I believe it's cut down on my electric bill. Their product is of excellent quality with warranty. We chose to pay extra for the impact-resistant kind, which saves money by reducing insurance premiums (they even helped with the paperwork) and avoiding unnecessary claims (some neighbors have had to replace their roof after another, milder hail storm, but ours stayed firm, thus saving us the extra deductible). For follow-up clean-up, etc., it may take a while to get them to stop by, but I realize this is due to their prioritizing work in connection with the many storms in the area, so I totally understand. Many months later, there was another wind storm and I called them up to check up on the roof, which they promptly did and at no charge. I will definitely use them for all my future roofing needs.

Alan at Denton Trinity Roofing (DTR) was very responsive and worked well with my insurance company to provide a timely bid and all necessary documentation. Once everything was arranged, Alan scheduled the installation date and kept me updated on any changes. As it turns out, we had bad weather that arrived on my scheduled installation date. Alan was extremely professional and kept me updated on schedule changes. His crew arrived and performed a great job installing my new roof. In addition, their cleanup once finished was excellent and I only found one or two staples from the old roof in my hedges (Alan's crew used roofing nails for my new roof). No nails were found in the driveway, sidewalk or anywhere near my daughter's playset located in the backyard. The only category I didn't rate DTR on was related to Price. While the estimate prepared for my insurance company seemed reasonable based on my own research, my insurance covered most of the bill... leaving me to pay only my deductible ($2,000). Therefore, I did not have to pay the total amount for labor and material as outlined in their estimate and didn't feel it was appropriate to assign a rating for Price. However, this should NOT be considered a negative aspect to this review and I would certainly recommend Denton Trinity Roofing to anyone. It was top notch work with a professional approach to customer service.

the experience was great. We did our research and this company had a great reputation in the area. The company arrived on time and they were very professional. They were one of the only companies we found that actually hand nailed the shingles instead of using a nail gun which can lead to some errors at times. Price was in line with others and my insurance approved of their quote. Overall a great experience.

Our roof was damaged in hail storms over the course of the spring. Our insurance company provided Denton Trinity Roofing as a certified contractor to perform the service. Once assigned to the job, they called immediately and scheduled the work. They were on time and extremely good at their specialty. Replaced the roof in less than 48 hours and, oddly enough, overnight another severe storm struck but they had planned accordingly and completed half of the work of removing and replacing so that there was no exposure during the storm. They cleaned the property extremely well and placed netting over our pool while performing the work. I would highly recommend their service. We were very pleased.

Not well. They were not respectful of my time.

I can not say enough about my positive experience with Denton Trinity Roofing. Not a single BBB complaint in decades and the work they did was top notch. They showed up to my house at 7am and I was left with a PERFECT roof by noon. There was not a single sign on the ground that they had been there, cleanup was perfect and complete. I payed what they had quoted me. I wish all of my consumer experiences where this great!

They are very good and I would definitely use them again.

When I received quote it was missing a price to tear off existing roof. When I went to sign they tacked on an additional $1200.00 to the original estimate. Since this was completely unexpected I chose to go with another company.

They never returned my phone call.

They were very easy to work with. They got with me and talked about everything they said they were going to do. They came on time and kept me informed on what they said they would do. It took awhile for them to set a date but they met the date and did the work in one day.

COMPLETED JOB IN ONE DAY. FOUND A COUPLE OF STRAY NAILS AFTERWARD; THEY CAME RIGHT BACK OUT WITH ROLLER. GOOD FOLLOW-UP AND INSPECTION PROCESS.