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CPU Remote

Computer Repair, Electronic Gadget Repair, Phone Repair,

About us

Technical support offered nationwide via the internet or telephone. Family owned local small business with a big business background. We specialize in laptop repair. Consultation for business and home computers and networks. Product development, prototype building, technical writing. PayPal accepted.

Business highlights

47 years of trusted experience
Emergency Services Offered

Services we offer

Technical support offered nationwide. Laptop sales and repair. New and refubished computer sales. Local service. Flat Screen TV repair.

Services we don't offer

No CRT TV repair.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

20%

Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

2.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
100%
1
0%


Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0
Showing 1-1 of 1 reviews

Terry H.
01/2013
2.0
computer repair
  + -1 more
His first visit was to address problems that an on-line tech support company had left me with. Their “help” left me with no access to my keyboard or mouse – effectively locked out. The guy couldn't’t figure out how to solve this problem and their solution was to re-install Windows. This lost all my data. (The tech company that caused the problem in the first place DID come back to me and retrieve that lost data that this guy couldn't’t. As we were discussing the issues and what I needed / wanted he came up with a suggestion that he would build me a gaming class computer for $400.00. I am on a tiny fixed income and he agreed to let me pay this off as I could. I diverted all the money I could to him and after quite a while with no action he began (he said) to build the computer. He came to me frequently asking for more money and I squeezed out what I could. The computer was finally delivered and I began to use it. The case was (and still is) unfinished with a screen missing both on the front and back. He kept promising that he’d take care of that. It was somewhere in the 3 or 4 week range when the computer apparently fried the graphics card he’d installed. When I tried to reach him I was told he was out of town and couldn't’t do anything. He eventually quit taking my calls. By the time he returned (almost 2 weeks later) I had had to order and pay for a new graphics card. I had had to take my computer to another local facility to get the new graphics card installed. They discovered and showed me several things that had been left undone or done oddly. Most of this was physical construction issues with the case. He showed up when he returned home and persuaded me to pay the remaining portion of the $400.00 (about $75.00). He fiddled around and didn’t really fix any of the case issues then left promising to return and use glue to attach pieces he’d left out or loose. That is the last I ever saw of him. When he didn’t think he could extract any more money he just quit. No contact from him since.
Description of Work: The contract was to build me a gaming class computer that would accommodate my participation in Second Life (a virtual reality world).

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0

$400

Response from CPU Remote
I am sorry that Member was displeased. When I last saw Member I had set up his computer to his satisfaction. The two covers for the empty CDROM slots would not stay in place and he needed the back dust shield. At that time a family emergency came up. My granddaughter was hospitalized. We had to rush 200 miles away and I did not feel that two ill-fitting covers was more important than my families welfare. As far as not transferring data, I did transfer data to the new computer. When I couldn't transfer programs like I had told him before he agreed to to the deal. I have over 40 years experience in computers and I don't understand why he posted what he did. I believe Members comments were from misunderstanding the situation.

    Contact information

    5793 Mills Rd Lot 5, Denton, TX 76208


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 10:00 PM
    Tuesday:
    8:00 AM - 10:00 PM
    Wednesday:
    8:00 AM - 10:00 PM
    Thursday:
    8:00 AM - 10:00 PM
    Friday:
    8:00 AM - 10:00 PM
    Saturday:
    9:00 AM - 9:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Electronic Gadget Repair,
    Phone Repair,
    Solar Panels,
    Computer Sales,
    Computer Training,
    Stereo and Home Theater Systems

    FAQ

    CPU Remote is currently rated 2 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 10:00 PM

    Tuesday: 8:00 AM - 10:00 PM

    Wednesday: 8:00 AM - 10:00 PM

    Thursday: 8:00 AM - 10:00 PM

    Friday: 8:00 AM - 10:00 PM

    Saturday: 9:00 AM - 9:00 PM

    CPU Remote accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,PayPal,Visa
    Yes, CPU Remote offers free project estimates.
    Yes, CPU Remote offers eco-friendly accreditations.
    No, CPU Remote does not offer a senior discount.
    Yes, CPU Remote offers emergency services.
    Yes, CPU Remote offers warranties.
    CPU Remote offers the following services: Technical support offered nationwide. Laptop sales and repair. New and refubished computer sales. Local service. Flat Screen TV repair.
    No CRT TV repair.

    Contact information

    5793 Mills Rd Lot 5, Denton, TX 76208


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 10:00 PM
    Tuesday:
    8:00 AM - 10:00 PM
    Wednesday:
    8:00 AM - 10:00 PM
    Thursday:
    8:00 AM - 10:00 PM
    Friday:
    8:00 AM - 10:00 PM
    Saturday:
    9:00 AM - 9:00 PM