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Austin Gardens Landscape

4.4(
43
)

Lawn and Yard Work, Landscaping, Leaf Removal,

... +4 more

About us

Austin Gardens Landscape is a design / build, maintenance and associated landscape services company. Beginning in 1987, Jay Shirley, the owner and manager, has used his experiences growing up locally to learn the hardiest plant varieties, proper growing conditions, and knowledge of local soils and climate to bring to bare on all projects. Call or text Jay at (214)803-7466 .

Business highlights

37 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Custom Landscape Design . Complete Renovations . Year round maintenance and seasonal cleanup . Lawn & Yard Work . Drainage . Fencing . Patio Fountains . Sod and Grassing . Landscape Lighting (safe 12 volt) .

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.443 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
58%
4
19%
3
7%
2
0%
1
16%
Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
4.5
responsiveness
4.3
punctuality
4.5
Write a review
Showing 26-43 of 43 reviews
Carol D.
03/2016
5.0
lawn service
  + -1 more
unknown
Description of Work: Excellent lawn service and gracious ownership
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$184
susan A.
11/2015
5.0
landscaping, lawn service
  + 0 more
unknown
Description of Work: They did a great job - planted shrubs, added amendments, and spread mulch
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Shelley R.
10/2015
1.0
lawn service
  + -1 more
unknown
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Austin Gardens Landscape
We provided some work for this residence about 10+ months ago ( in 2014) as part of our "Big Deal" promotion last fall. We provided 4 man hours of clean up (2 men for 2 hours) . We have not done work there since. I have not spoken to client, but suspect she found one of my cards from previous work and has associated it with who ever did some work recently. Both Angie's List representatives and myself have tried to contact home owner for more information but no replies to emails and phone calls. I never worked for this client in 2015 as reported.
Alicia A M.
09/2015
4.0
lighting, landscaping, lawn service
  + 1 more
unknown
Description of Work: Planted Bulbs and trimmed tree.
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Austin Gardens Landscape
The work we did for Mrs. [member name removed] as as part of our "Big Deal" promotion through Angie's List. We actually did the work last winter, in December or January, as I recall. She had just moved back into the house and wanted to start getting things back into order. We planted some Spring blooming bulbs, Daffodils maybe, for her. We also trimmed her trees and left the debris bundled for trash pick up. That was the last work that we did for this client.
RICHARD A.
07/2015
1.0
lawn service
  + -1 more
Bad
Description of Work: Nothing that worked
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Austin Gardens Landscape
Early this spring, [member name removed] contacted us about complete yard care. He has a house locally in member information removed] that backs up to a drainage area. Minimal grass, a lot of shrubs in the front yard and backyard that is heavily shaded and no lawn. Loads of beds that needed to be weeded and trimmed. Little mulch, at the time. It was during the spring rush and because timing was short, I told [member name removed] that I would get him a written proposal within a couple of days. He stated it needed to be done right away. Since he was local, I sent the crew by to do a complimentary mow. We did the work and while I was preparing the written proposal, his wife accepted another bid from somebody else. He contacted me informing me of the events. I moved on to fill other requests. He contacted me again about a week later saying that the other contractor had already been dismissed. He accepted our proposal and when could we get back out there. We put him on our schedule for the next week. I escorted the crew myself when we showed up at our appointed time. I wanted to meet him and find out the particulars on what he was looking for. [member name removed] would not come to the door when I knocked and rang. I showed up to do the work twice. He was there because we saw him out on the deck smoking and attempted to talk with him to see what he wanted. Since he had fired the two previous contractors that spring, I wanted to find out why nobody could please him. I feel I now know the reason why last season's contractor wouldn't show up again, as he had mentioned on the phone. I had the crew do a light shrub trimming, weed pull, and standard mow. We did the same procedure the following week. We actually have mowed 3 times for the client and when it was felt that he couldn't be pleased, we parted and he was never charged. I had never heard from this client until this complaint. I have yet to meet [member name removed].
daryl M.
04/2015
5.0
lawn service
  + -1 more
unknown
Description of Work: Cleaned yard, good job.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$124
William G.
01/2015
5.0
landscaping, lawn service
  + 0 more
unknown
Description of Work: Flower bed weeding and application of mulch. Jay and crew were professional and did a great job. Jay also give me some good tips for yard and flower bed maintenance.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Response from Austin Gardens Landscape
Hello, It was a pleasure working with you. If you decide to go forward with more work and customizing your landscape, we would of course love to sit down and see if we could help. Jay Shirley, owner
Kathy C.
01/2015
5.0
landscaping, lawn service
  + 0 more
unknown
Description of Work: bought a special for 2 guys/2 hours of work and I had them remove some hedges. They cut them down and dug up the roots - tough work that would have taken me days. Very happy with this job.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Response from Austin Gardens Landscape
(member name removed), Thank you for using Austin Gardens to start the renovation of your front landscape. Hopefully we got it cleared out so you can take care of the new plants. Remember, a good landscape can add 15% to the value of the home. Jay Shirley, owner
Mary R.
01/2015
4.0
lawn service
  + -1 more
unknown
Description of Work: They cleaned up the front yard in the flowerbeds and around the bushes removing leaves and weeds where necessary. They trimmed all the hedges and small trees, of which we have many. They also trimmed back my knockout roses upon my request. They arrived as scheduled and the work was completed without trouble or complication. I found Jay to be very knowledgeable about the different types of shrubs and trees on my property and very pleasant to work with.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Response from Austin Gardens Landscape
[name removed], Thank you for using Austin Gardens to take care of your fall landscape clean up. If you decide to add flowers or renovate parts of the yard, we of course would love to work with you also with that. The Corinth school that we spoke of looks like it is going to be delayed some but will probably be online by fall. Jay Shirley, owner
Julie and Curt R.
12/2014
5.0
lawn service
  + -1 more
unknown
Description of Work: They did great, we had a lot of bushes that needed to be trimmed prior to winter.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Michael W.
12/2014
1.0
lawn service
  + -1 more
unknown
Description of Work: We paid Angies List for service from this company at the beginning of November. Since then the owner of Austin Gardens has had nothing but excuses. They first were too backed up, then they scheduled us 6 weeks later and called again today (12/14/14) and said they can't make it again. We are very dissatified with the way they do business and they need to be removed from your list. We have already paid for this service through Angies List and we want our money refunded back.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Austin Gardens Landscape
It was explained to Mr.(removed member name) that we scheduled the jobs from the Big Deal offer after all the sales come in. We had scheduled him for 15th along with two other Big Deal clients. All 3 were called and informed that we had key personnel that were out sick and we were behind schedule. The other two clients understood the problem and were amicable. We have been working 6 days a week to please our year round clients and the additional Big Deal clients and I guess we dropped the ball with Mr. (removed member name) case. Please let me know if there is anything assist Mr. (removed member name) is getting his refund.
SICHU S.
12/2014
5.0
landscaping
  + -1 more
Went Well.
Description of Work: Cleared brush in backyard
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Alfonzo P.
07/2014
1.0
landscaping
  + -1 more
They never showed up.
Description of Work: .
Rating CategoryRating out of 5
$129
Response from Austin Gardens Landscape
Actually, we tried to reach customer several times but his number was disconnected. We tried to email customer through AL mailbox several times but with no response. We also went by the house while in the area, but nobody would answer the door. There were several cars in drive but no answer. The house was 45 minute drive from our office, so it is not like we are in the neighborhood regularly. Customer finally contacted us 7 months later in the middle of our busy season wanting work. Angie's tells us our offer is valid for 6 months, which we tried to honor, but without communication from home owner what can we do? If needed, we did take pictures of residence in December when we were attempting to do the work while in the neighborhood.
Tina S.
07/2014
5.0
lawn service
  + -1 more
unknown
Description of Work: Two hours of yard work performed by 2 men. Jay the owner was easy to work with and was prompt and responsive. I let him know what I was interested in having done in my yard and he let me know what was realistic for the timeframe. I was happy with everything they did to spruce up the yard. |I would use them again, however with out an Angie's List Deal they were too expensive to use on a regular basis.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Asheesh B.
07/2014
5.0
lawn service
  + -1 more
unknown
Description of Work: I purchased a deal for $129 for Four Hours of Landscaping/Yard Clean-Up.
Rating CategoryRating out of 5
Yes, I recommend this pro
Theresa L.
06/2014
5.0
lawn service
  + -1 more
unknown
Description of Work: They removed weeds, small stumps and dead shrubs from an area approximately 8'x10', put down weed barrier and lay wood chips on top. We did have difficulty with working out scheduling due to his staffing problems. Mr. Shirley also said he had an overwhelming response to his deal offer. Overall, I was pleased with the results.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$129
Steve J.
02/2014
4.0
landscaping
  + -1 more
.
Description of Work: Cleaned up tropical plant area.
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Maureen P.
05/2009
3.0
landscaping
  + -1 more
Did recommend someone else though.
Description of Work: Called to get a quote on upgrading landscaping in front yard. Not interested in working outside of Coppell unless it is a large job.
Rating CategoryRating out of 5
professionalism
3.0
responsiveness
3.0
$1,000
Response from Austin Gardens Landscape
It was explained that we had a limited service area. We never discussed price or scope, so I'm surprised that she felt denied. I did try to refer her to somebody else so she wouldn't feel neglected. I only refer contractors I know.
    • 1
    • 2(current)

Contact information

4251 FM 2181, #230-169, Denton, TX 76210

http://www.austingardenslandscaping.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Insured
No License Required for Trade
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Lawn and Yard Work,
Landscaping,
Leaf Removal,
Lighting,
Lawn Fertilization & Treatment,
Landscaping - Lighting,
Drain Pipe Installation

FAQ

Austin Gardens Landscape is currently rated 4.4 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

Austin Gardens Landscape accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Austin Gardens Landscape offers free project estimates.
Yes, Austin Gardens Landscape offers eco-friendly accreditations.
No, Austin Gardens Landscape does not offer a senior discount.
Yes, Austin Gardens Landscape offers emergency services.
Yes, Austin Gardens Landscape offers warranties.
Austin Gardens Landscape offers the following services: Custom Landscape Design . Complete Renovations . Year round maintenance and seasonal cleanup . Lawn & Yard Work . Drainage . Fencing . Patio Fountains . Sod and Grassing . Landscape Lighting (safe 12 volt) .
Ask for details.

Contact information

4251 FM 2181, #230-169, Denton, TX 76210

http://www.austingardenslandscaping.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM