We wanted a large and natural looking water feature in our new backyard. We called Trey and he came out, advised us on a good spot for maximum visibility and gave us an estimate. We agreed on a start date. They arrived on time and got right to work. The crew was very pleasant and did a great job. Yard was all cleaned up at the end of the job and the feature is fabulous. We would definitely recommend DFW Ponds.
Description of Work: Water feature
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,000
Response from DFW Ponds Inc
Thank you [Member Name Removed] it was a pleasure working at your home.
Judy P.
06/2017
5.0
fountains
+ -1 more
Trey came the same day we called. Everything was fixed!
Description of Work: We had two leaks in our koi pond.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Shirley B.
01/2017
5.0
fountains, landscaping
+ 0 more
I had a pondless waterfall installed in my backyard a few years ago by a local landscape company. A few months ago the waterfall stopped working. I contacted the landscaper that installed it and they attempted on two occasions to repair it, but each time it would only work for about a week. It was difficult getting them to respond to my requests, and a couple weeks would go by before someone would come out to assess the problem and attempt to make repairs, even after I had paid them several hundred dollars for their initial efforts to repair it. When it stopped working the last time and I called the landscaper again, despite the amount that I had paid them, they never returned, nor did they respond to my request for help again to resolve my problem. I then contacted DFW Ponds, Inc., talked with Trey Bradley, and forwarded him pictures of the waterfall. He responded to my request for assistance very quickly. Not only did they come out within a few days after contacting them to repair the pond, but also reconstructed the waterfall. It looks even better now than it did when it was first installed and works superbly. At each stage of the repair, Mr. Bradley would call me at work to let me know what problems were found, and provide options and estimates for repairs, prior to making the repairs. The total amount paid for all of the work that was done by this company was about the same as the amount that I paid the landscaper who did not repair the pond. I also learned from this experience that DFW Ponds, Inc., is a Certified Aquascape Contractor. Because I have an Aquascape pondless waterfall, in the future I will always use this company for maintenance and repairs, and would highly recommend his company to others. Mr. Bradley provided quality work at a reasonable price.
Description of Work: Repaired and reconstructed pondless waterfall.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$806
Jean T.
10/2016
5.0
fountains
+ -1 more
Very satisfied with the work completed. The guys did a terrific job of cleaning the pond. They gave me some choices of things I could do to help save on the cost. Will continue to use DFW Ponds for pond maintenance and repair.
Description of Work: Installed new pond pump and cleaned the pond
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Ken B.
05/2016
5.0
hardscaping, fountains
+ 0 more
DFW Ponds proved the best Fish Pond service experienced. It's obvious the owner demands excellence from each service staff technician. As I do from time to time, go out to inspect their progress and quality of work. I was more than pleased to see the professional pride in the work crew of DFW Ponds.
Description of Work: Annual fish pond clean out.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Max B.
05/2016
5.0
hardscaping, landscaping, fountains
+ 1 more
Trey and his team were very professional and knew everything about pond building and plants that would thrive in this area.
Description of Work: Built a Beautiful backyard Pond with two 30 ft. streams merging into the Large main pond, landscaped with beautiful plants, shrubs and water lilies accented by underwater lights.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$18,000
ROBBIE B.
05/2016
5.0
hardscaping, landscaping, fountains
+ 1 more
THE PROJECT was completed on time and in a extremely professional manner!! I just told him what I wanted and he did everything perfect!! He is honest, fair and I would trust to do anything because he will tell you if he can't do it right the first time!!
Description of Work: He designed and built a pondless water feature, built a stone pergola floor and assembled a pergola. He did all the excavating, plumbing, picked out the boulders and rocks, hand placed the above. He did it all and it turned out GREAT!!!! I still get compliments from all that see his finished project.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
LaVerne L.
01/2011
5.0
fountains, outdoor lighting
+ 0 more
No problems. Perfect clean-up afterwards. Truely, turn key--including the koi.
Description of Work: We had started a major fountain/landscape project with another contractor when both my wife and I were hospitalized. When discharged, we found ourselves stuck with a half-finished, ugly, useless, leaking pond and waterfall made out of cheap flagstone, not the granite and decorator rock we had contracted for. The cheap pump broke within days and the filter was inoperable. We asked Whiz-Q (rock wholesaler) for help and they recommended Trey and Environmental Enhancements. We thought at first he was a bit expensive for our budget, but much of the additonal cost was in ripping everything out and starting all over again, using high grade pump, lights and filter system as well as beautiful stone. His experienced, professional crew of four with Trey on site personally supervising finished the job in two days. The pond and waterfall is beautiful and has become our private zen garden and the envy of the neighborhood. I could not recommend him more highly. He is honest and dedicated to his profession.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Fountains,
Pavers and Hardscaping,
Landscaping,
Landscaping - Lighting
FAQ
DFW Ponds Inc is currently rated 5 overall out of 5.
Sunday: 9:00 AM - 1:00 PM
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 1:00 PM
DFW Ponds Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, DFW Ponds Inc does not offer free project estimates.