Vent Doctor

On Tuesday (5/30) I had the air ducts cleaned. On Monday (6/5) my A/C was frozen. I then had my HVAC guy come out to check the Freon. It was low so he put some in. On Monday (6/12) my HVAC guy discovered that there was an insulation blockage from the air duct cleaning (5/30). On Monday (6/12) Scott Hudson then had his HVAC guy, Chad come out to clean the insulation blockage. While he was here, I decided to have him enlarge the HVAC return. This was done on Tuesday (6/13). On Wed (6/21) the A/C was frozen. On Thurs (6/22), Scott Hudson had Juan (air duct cleaner) come out to clean out the blower wheel. Later that evening, my A/C was frozen. Scott Hudson called on Friday (6/23) to schedule a time to come over on Saturday (6/24). On Sat (6/24) he was informed that I was having my HVAC guy out to determine the problem and I would let him know what the results were. After my HVAC guy was in my attic for six (6) hours doing what Juan (air duct cleaner) was supposed to have done on Thursday (6/22), I had him check my HVAC Return as well. Turns out, it also was installed wrong! I have tried numerous times to contact Scott Hudson and have left several messages so that he can make this issue right again, but I have not heard a word from anyone. In conclusion the result of cleaning air ducts was the fault of Vent Doctor according to two reputable licensed air conditioning professionals. Duct work was dislodged and never reattached after cleaning, air condition door in attic was left open and never reported after Vent Doctor sent Juan twice to supposedly fix. UPDATE 6-27-17 Per my first review on Angie's List today, I tried numerous times (Sat 6/24 - Tue 6/27) to reach out to Vent Doctor to explain the issue that Vent Doctor caused and allow them to step up, do the right thing and remedy their mistake and have gotten no response until I received the message below. I guess one has to write a bad review to get a response. Hopefully Vent Doctor will take the professional high road and remedy their mistake. Vent Doctor wrote: You have left bad review so there is no reason for our company to do business with you!!! Please do not call our phone over and over again... thanks and have a great day..

The guys at Vent Doctor did a great job and we're very professional. Their pricing for blowing insulation in our attic and cleaning our air ducts was very reasonable and competitive with other estimates we received... they even cleaned our dryer vent for free.

Very good I'm really happy with the work

Overall good experience. There were a few hiccups, but Scott was very quick to respond to our feedback and fix the issues the next day. He was very kind and helpful. He seems like a very trustworthy person - I would hire him again knowing that he truly values customer service.

It went very well. Work was done very professional and I'm very happy with the work done.

Juan & Ernest did excellent job Everything looks great Carpet look nice