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Universal Window Coverings

Window Treatments

About us

Universal Window Coverings is located in a 21,000 sq. ft. facility just west of the Dallas Design District. They have been in business for over 20 years and are the largest cutomizer and finisher of O'Hair Shutters in the Metroplex. All of their work is done by employees, NOT sub-contractors. UWC currently employs 7 people.

Business highlights

33 years of trusted experience

Services we offer

plantation shutters, exterior shutters, wood shutters, basswood shutters, poly shutters, faux shutters, wood blinds, window treatments, hardwood shutters, repainting service for those who want to spruce up existing shutters

Services we don't offer

Universal does not deal in draperies, curtains or any soft treatments. they also don't deal in vertical blinds or mini blinds.

Amenities

Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.915 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
0%
3
0%
2
0%
1
7%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 1-15 of 15 reviews

Chris G.
10/2016
1.0
window treatments
  + -1 more
They did not call me back.
Description of Work: Requested a quote on window coverings for a few rooms.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Universal Window Coverings
I'm sorry to hear that [Member Name Removed], but I've got no record of your phone call although we've been pretty busy around here so it's possible it fell through the cracks; not sure why we don't have a voice mail from you although it's possible our phone service was acting up. My sincere apologies, though, for not being able to respond. - Mike

Dan M.
10/2016
5.0
window treatments
  + -1 more
Excellent!!...from measurements to installations
Description of Work: Plantation shutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

David G.
09/2015
5.0
window treatments
  + -1 more
Awesome! Second time I use these guys, nice people, very professional, great quality, looks great, A+.
Description of Work: New shutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Kathy S.
07/2015
5.0
window treatments
  + -1 more
Mike and his stall were absolutely professional and communicated clearly. The shutters are absolutely beautiful and I would definitely use them again!
Description of Work: Provided interior and exterior shutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Ian K.
04/2015
5.0
window treatments
  + -1 more
Measure and options were easy and clear, ordering was striaght forward and the price and quality were much better than what we had seen from other vendors whom also bid for the work. Wait time was right at what they estimated and we went thru a few color samples trying to match before everything was perfect. Install was fast with maybe 1 hour from start to finish. Caulking and finish were very nice and everything was left clean. Highly recommended! Will use them again.
Description of Work: Delivered and installed shutters for four rooms 4.5" custom matched paint with invisible tilt rods

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,400

David G.
04/2015
5.0
window treatments
  + -1 more
Great to work with, the owner (Mike) is a really nice guy, made the whole process very easy. Installer (Tom) did an awesome job, they installed 10 shutters in a matter of hours. Can't recommend more highly!
Description of Work: Installed new shutters throughout the house. Stained/matched the color of the wood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

karen C.
06/2014
5.0
window treatments
  + -1 more
The whole process went flawlessly. Mike's assistant, Tom came out twice to match my paint trim and even sent another sample of stain after we had trouble finding an exact match for my office. The shutters were ready before the promised date and the installation went perfectly. The finished shutters matched our trim perfectly. My husband and I really love the shutters and would not hesitate hiring Mike for any future work. I would recommend him to anyone looking for custom shutters that will last a lifetime.
Description of Work: When I was looking to install custom shutters in my dining room and office on some very large windows, I originally called another company referred by a friend for an estimate. They came out and measured, but were not able to price the shutters and it took several days before the estimate was sent to me. I decided to get an estimate from Mike after reading about his company on Angie's List and Houzz and was very glad I did. He arrived on time and was fully prepared to measure and give me a price for the shutters at the time of our visit. He is quite an expert when it comes to shutters. I was so impressed by his knowledge and accuracy and the time he took to go over every question I had that I decided to contract with him at that first meeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Pamela F.
05/2014
5.0
window treatments
  + -1 more
He is always on time. The shutters are always ready when they say they will be. I am very traditional. I like the ability to fold the shutters open so the view from the window is not blocked at all. Thus giving me the same view out of a window as an opened drape. However, unlike a drape when closed a shutter allows you to open the slates to let daylight in. Where a Drape when closed does not. He spends the time to figure which way the shutters should fold open to be esthetically pleasing. Does a beautiful job. Had him comeback in 2011 and do two bedrooms their baths and an exercise room for $4000.
Description of Work: They did 18 windows. .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,500

Jan J.
04/2014
5.0
window treatments
  + -1 more
We are so happy with our new shutters! They were installed quickly and the paint was matched exactly to our other existing shutters. We don't usually take the time to post a review, but we are very pleased to post this one.
Description of Work: We met with several companies for estimates on plantation shutters to match our existing O'Hair Shutters that were purchased when we built our home in 2002. Of all the companies, Mike Coronato with Universal Window Coverings was the most informative, knowledgeable and professional. He was also the only one prepared with the latest technology and ability to provide us with customized diagrams of the options for shutters on our irregular shaped windows. The diagrams made our choice so much easier!The price was also comparable to the other estimates.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,100

Larry M.
02/2014
5.0
window treatments
  + -1 more
I actually went on Angie's List to find a shutter company and the reviews for Universal Window Coverings convinced me to go with them. The owner, Mike, came out to do the measurements and tell us about his company and then provided us with the estimate. We like the product and the company and the price seemed reasonable. When the shutter was ready to install the installer came out and easily installed the shutter. The whole process was easy, professional, and met all the promised timelines. We love the look and quality of the new shutter and was the finishing touch to the new bathroom. We would definitely use Mike again when we need shutters.
Description of Work: We ordered a custom large shutter for our bathroom window to complete a renovation of our master bath

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Sharon V.
10/2013
5.0
window treatments
  + -1 more
My friend had plantation shutters installed by this company and she gave me Michael's information. I called Michael and he came out and measured my windows and worked up what I thought was a very reasonable quote. I had the blinds installed on Oct. 11. Tom is the main installer person. Very nice, very polite, very efficient. I couldn't be happier. I would highly recommend this company to anyone wanting blinds or plantation shutters - you won't be sorry.
Description of Work: Put in new window blinds throughout the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

JIM W.
10/2013
5.0
window treatments
  + -1 more
Universal personnel did an excellent job in their installation of the shutters. The fitting of the shutter frames was perfect. Some shutters were stained, and the stain was an excellent match to the stain on the existing woodwork. Other shutters were painted, and the paint was a good match to the paint on the walls. All work was completed within the time promised.
Description of Work: Installed plantation shutters in most of the windows of my home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Debra J.
07/2013
5.0
window treatments
  + -1 more
Highly recommend this company. I could not be more pleased with them (and if you've read my other reviews on this site, you know that doesn't happen often). There was an incident at my house that damaged one of the shutters. Mike, the owner, and Tom, the installer, both went out of their way to accommodate my very tight schedule for the inspection, removal and return of the shutter. Mike also offered to fix the shutter for whatever the insurance company would pay (originally a quite paltry sum). As with the initial installation, they did excellent work and Tom was his usual prompt, polite, professional, efficient, tidy self. They picked up the shutter two days before the holiday and returned/installed it the day after the holiday. Now the shutter looks like new and I'm a happy camper. You can't ask for better service.
Description of Work: Repaired a damaged shutter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Debra J.
04/2013
5.0
window treatments
  + -1 more
Love, love, love my plantation shutters. Initially I had a LOT of questions. I don't spend this amount of money easily. Mike did a great job showing me the different options and explaining everything in detail. He also showed me around his shop on Cash Road. You can check him out at universalwindow.net. He's quite a character and really knows his business. You can also learn about O'Hair Shutters on that site - high quality wood shutters out of Lubbock, Texas. And if you go to the O'Hair website, you can see additional ratings for Universal Window Coverings there. Tom, the installer, is just plain awesome. If you have to have a contractor in your house, Tom is the one you want. He was very careful (even working around my cats) and obviously knows what he is doing (20+ years of experience). Always a pleasure to work with a professional! Mike's price is a bit higher than his competitors but since I'm uber picky, I wanted to work with a company that had a good reputation, a good product, and the ability/willingness to take care of any unforeseen issues. And that decision paid off. We had an issue with a piece of arm moulding that disintegrated upon removal (not Tom's fault) and within a week, he had found an identical piece, had it painted and installed in my house. Couldn't ask for better service. My only regret is that I waited so long to get these shutters! Highly recommend this company!
Description of Work: Plantation shutters installed on 13 windows.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,500

Nancy K.
09/2012
5.0
window treatments
  + -1 more
This is an excellent company to use. This is the third house Universal Window Coverings has placed shutters in for me. Mike is the president and he is the one who meets with you. In detail, he outlines the products offered and the entire installation process. He does not use high pressure tactics. The quality workmanship of his company speaks volumes for itself. Tom is the actual installation technician. He is incredibly knowledgeable about the products he works with. I have gotten several estimates over the years. I have never had to use another company. Universal Window Coverings has competitive prices and excellent customer service. They are a small, family-owned company that stands behind their work and product. They go that extra mile to make sure your house window coverings are truly beautiful. I highly recommend them.
Description of Work: I had plantation shutters put in 20 windows of my house. This included three bay windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

    Contact information

    4939 Cash Rd, Dallas, TX 75247

    http://universalwindow.net

    Service hours

    Monday:
    9:00 AM - 5:00 AM
    Tuesday:
    9:00 AM - 5:00 AM
    Wednesday:
    9:00 AM - 5:00 AM
    Thursday:
    9:00 AM - 5:00 AM
    Friday:
    9:00 AM - 5:00 AM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Window Treatments

    FAQ

    Universal Window Coverings is currently rated 4.9 overall out of 5.

    Monday: 9:00 AM - 5:00 AM

    Tuesday: 9:00 AM - 5:00 AM

    Wednesday: 9:00 AM - 5:00 AM

    Thursday: 9:00 AM - 5:00 AM

    Friday: 9:00 AM - 5:00 AM

    Universal Window Coverings accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, Universal Window Coverings does not offer free project estimates.
    Yes, Universal Window Coverings offers eco-friendly accreditations.
    No, Universal Window Coverings does not offer a senior discount.
    No, Universal Window Coverings does not offer emergency services.
    Yes, Universal Window Coverings offers warranties.
    Universal Window Coverings offers the following services: plantation shutters, exterior shutters, wood shutters, basswood shutters, poly shutters, faux shutters, wood blinds, window treatments, hardwood shutters, repainting service for those who want to spruce up existing shutters
    Universal does not deal in draperies, curtains or any soft treatments. they also don't deal in vertical blinds or mini blinds.

    Contact information

    4939 Cash Rd, Dallas, TX 75247

    http://universalwindow.net

    Service hours

    Monday:
    9:00 AM - 5:00 AM
    Tuesday:
    9:00 AM - 5:00 AM
    Wednesday:
    9:00 AM - 5:00 AM
    Thursday:
    9:00 AM - 5:00 AM
    Friday:
    9:00 AM - 5:00 AM