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The Urban Foresters

Tree Service, Landscaping

About us

The Work We are a local, insured, arborist-guided tree service company. Tree trimming, tree removal, tree fertilization, stump grinding, and just about anything else dealing with trees is what we do! We handle residential work, your neighborhood HOA trees, apartment complexes, office buildings, industrial sites, city flood control areas, and even pipeline right-of-ways. Where trees need servicing, we’re there. The Process What’s it like to work with us? Our sales team wants to understand your needs and meet those needs with love. That’s just how our sales guys are trained. They want to understand what our tree crews must deliver to make you happy. It really, truly, honestly is NOT about pitching services. We want to listen, have a conversation, and see if we can help. If we can, that’s awesome. If not, we’ll part as friends. The Values We all spend a lot of time at work. Even if your work isn’t in a traditional office setting (stay-at-home moms), you don’t do anything more than you work. We believe that work should be good for you! At The Urban Foresters, we come to work to better ourselves and to love the people we work for. As a result, our customers reap the benefits of professional service from people that truly love what they do!

Business highlights

14 years of trusted experience
Emergency Services Offered

Services we offer

Houston Tree Service, Tree Pruning, Tree Trimming, Tree Shaping, Tree Fertilization, Tree Planting, Tree Removal, Branch Removal, Storm Damage to Trees, Tree Trimming Specialists, Stump Grinding.

Services we don't offer

Lawn Maintenance.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

0%

Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

4.875 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
3%
3
4%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 51-75 of 75 reviews

Robin B.
03/2017
4.0
tree service
  + -1 more
It went well.
Description of Work: An oak tree was cut and grinded down. Two other small trees were trimmed including two pear trees.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from The Urban Foresters
Thank you [Member Name Removed]! I would love to hear some feedback on what we could improve in our process to get an "A." If you have time, you could call me on my cell today or just respond here. 832-731-6531. Thank you for your business!

Dennis A.
07/2016
5.0
tree service
  + -1 more
unknown
Rating CategoryRating out of 5

stephen S.
05/2016
5.0
tree service
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Carol L.
05/2016
5.0
tree service
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kirt C.
02/2016
5.0
tree service
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Lorraine Anne D.
02/2016
3.0
tree service
  + -1 more
unknown
Description of Work: They assessed our trees but sent someone who gave a cursory look and then gave us a price to trim. But we have real issues with our two red oaks so we really needed an arborist and a discussion about the health of the trees but they were too busy. We went with Houston Arborist instead.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$350

Response from The Urban Foresters
Very sorry to hear about the fact that you were looking for an assessment of your tree's health, but you got an estimate for tree trimming instead. We have two different kinds of arborists at The Urban Foresters. For those looking for estimates on tree care services, we have personnel trained and ready to provide free estimates, and for customers looking for write ups or consulting on their sick trees, we have Certified Arborists who are paid to provide that consulting. I am very sorry that we sent the wrong person to your house. It sounds like you needed one of our consultants, and what we sent you was an estimator. I'll send this review over to the residential department for review of our processes to make sure that it doesn't happen again.

Susan W.
01/2016
5.0
tree service
  + -1 more
unknown
Description of Work: Fair price, did a great job, would definitely hire again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Walter P.
01/2016
5.0
landscaping, tree service
  + 0 more
unknown
Description of Work: Cut down a medium-sized tree, ground the stump, trimmed some trees

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

constance H.
12/2015
5.0
tree service
  + -1 more
unknown
Description of Work: They gave me a reasonable price for the work done. Arrived on time, performed the job as quoted , cleaned up after the job was completed. |I would use the company again and refer to family and friends.
Rating CategoryRating out of 5
Yes, I recommend this pro

JOHN S.
10/2015
5.0
tree service
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Arleen W.
10/2015
5.0
tree service
  + -1 more
unknown
Description of Work: Trimmed trees. Great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Kim B.
04/2015
5.0
tree service
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,500

Carol T.
03/2015
5.0
tree service
  + -1 more
unknown
Description of Work: I called to schedule help for an ailing tree. Between my email inquiry and a return phone call, my problem was solved. Very knowledgeable, helpful response. When we need additional services, I will call again.
Rating CategoryRating out of 5

Walter P.
03/2015
5.0
tree service
  + -1 more
unknown
Description of Work: Removed several small trees and one medium one, trimmed a group of small trees, and trimmed a large oak. |Work was done on timed quickly, and well. I felt we were in good hands, true professionals.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Devang P.
01/2015
5.0
tree service
  + -1 more
unknown
Description of Work: Removed 4 medium sized trees and applied some chemicals to kill the stumps

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$490

Susan W.
12/2014
5.0
tree service
  + -1 more
unknown
Description of Work: I have used their services twice. They are professional, skilled in their work, and appropriately insured. They were not the cheapest nor the most expensive of the bids that I obtained, but they were fairly priced for the quality of work that they do.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer W.
09/2014
5.0
tree service
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John H.
08/2014
3.0
tree service
  + -1 more
unknown
Description of Work: I had a large broken limb still attached to my tree and gently laying on my neighbors roof. I was concerned if we got more rain or wind the branch would come completely down damaging my neighbors roof and my fence. I checked with the top 4 tree trimming services within 10 miles of my home on Angie's List for my area. Never got a call back from one, got a call back from another but after Urban Foresters was hired and got a quote from a third top listing but it was going to be 2-3 weeks before they could get to it. I talked to Chris at Urban Foresters on 8/6/14 and he could have a crew out late that same afternoon. The price for the emergency service was $175.00 an hour with a two hour minimum. It seemed a little high to me but I really wanted that branch taken down sooner rather than later and agreed to the price. A two man crew showed up at 3:20PM and by 5:30PM they were finished and driving away. The crew was clean, courteous and professional. They did a good job removing the branch back to the tree trunk without damaging any other landscaping, my fence or my neighbors roof. They left with all debris cleaned up and removed. My issue with them was as the crew was leaving they told me the time I would be charged at the $175.00 an hour rate would be 3 1/2 hours due to travel time. I contacted Chris and he informed me that travel time would be included but that he forgot to tell me. He reduced the travel time on my invoice from 1 hour and 20 minutes to 50 minutes, which I appreciate, I just wish I had known about it before hand and wish it was included or noted on the quote he provided me. THIS IS JUST A WARNING TO BE AWARE OF THE TRAVEL TIME THEY CHARGE IF THEY DON'T MENTION IT EITHER VERBALLY OR ON THEIR QUOTE. Other than that, I would use them again if their price is competitive with the travel charges included. I really appreciated the quick service and the job was done quickly and professionally.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$568.31

Joseph M.
08/2014
5.0
tree service
  + -1 more
unknown
Description of Work: Needed Oak Tree and Crepe Myrtles trimmed on very short notice to list home for sale. They quoted the day I called and trimmed 2 days later. I was able to show the home the following week. Very skillfully done by the team.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Walter P.
01/2014
5.0
tree service
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$850

Linda H.
10/2013
1.0
tree service
  + -1 more
Thanks for nothing!
Description of Work: Got them from Groupon. They never called me and I tried to call them. Finally, the guy came out and told me my big oak tree was going to die ( still living). Instead of trimming, he was going to send a contract for fertilization. Never heard from him again. It took forever for Groupon to give me a Groupon credit.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$99

Response from The Urban Foresters
11 months ago The Urban Foresters offered a Groupon. It was the worst experience of my career. We learned from the bumps & bruises that quality products can't be sold for less than they're worth. If you're paying less, your very likely getting less. Admittedly, the demands placed on my 1 year old business by the Groupon flood was more than we could handle. Responsiveness suffered dearly and our cash-flow got so low that it almost broke us. As a young business owner, this was 100% my fault for not understanding BEFORE we signed up, and we'll never do it again. It's personally painful for me to read poor reviews of my company. It's kind of like watching someone make fun of your children. We are committed, however, to growing into a seasoned, experienced organization. The employee who shepherded the Groupon clients was let go a long time ago, and all I can say to [member name removed] was that, "you were not treated with the kind of service and care that we are known for. I apologize." Grant Crowell - President The Urban Foresters

Steve R.
12/2012
5.0
tree service
  + -1 more
After it took about a week for them to respond to our request (they were swamped with Groupon traffic), everything was very smooth and highly professional. The trees look better than they have in years, and the price was very fair. I'm glad to have found a company with arborists that offers a whole range of tree services - I'll be using Urban Foresters from now on!
Description of Work: We had Urban Foresters come out to trim our two large live Oaks and do a deep root feeding of all of our trees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$500

Patricia A.
11/2012
5.0
tree service
  + -1 more
The job was supposed to start at 8:00 AM and the crew arrived early. The job was to remove a large ash tree and trim five large oak trees. It was supposed to take three days. After I showed the crew around I left for work. When I returned home that afternoon the ash tree was gone, the oak trees were beautifully trimmed, the yard was cleaned up and the crew was gone. I got lucky and they had an extra crew and sent it to my job. Everyone remarks on how great the oak trees look. I would use them again.
Description of Work: I had an old ash tree removed and five large oak trees trimmed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Richard R.
03/2012
5.0
tree service
  + -1 more
Doug Raines is the owner. They were prompt and they did what I wanted them to do.
Description of Work: They did tree trimming.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Vincent M.
06/2011
5.0
tree service
  + -1 more
An appointment was set up through the website. Grant and his crew came out to do an estimate while I was a work and we later discussed the pruning of two trees and the needs of my part of the urban forest. After reaching an agreement, they came out again on another workday. When I came home, the dead limbs were gone, the trees were well sculpted (as Grant put it) and the rest of my yard looked as if nothing happened - no debris. The billing was done online. Grant seems to really care for trees and was very professional. We will definitely use him again for deep feeding our trees!
Description of Work: We needed to clean up some dead branches on a 60-70 ft pine tree, and we needed pruning and clean up on a Tallow that was looking a little wild.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250
    • 1
    • 2
    • 3(current)

Contact information

Located in Dallas and Houston, Dallas, TX 75235

http://www.theurbanforesters.com

Service hours

Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
Certified Arborist
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Tree Service,
Landscaping

FAQ

The Urban Foresters is currently rated 4.8 overall out of 5.

Monday: 7:00 AM - 4:00 PM

Tuesday: 7:00 AM - 4:00 PM

Wednesday: 7:00 AM - 4:00 PM

Thursday: 7:00 AM - 4:00 PM

Friday: 7:00 AM - 4:00 PM

The Urban Foresters accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, The Urban Foresters offers free project estimates.
No, The Urban Foresters does not offer eco-friendly accreditations.
Yes, The Urban Foresters offers a 0% senior discount.
Yes, The Urban Foresters offers emergency services.
Yes, The Urban Foresters offers warranties.
The Urban Foresters offers the following services: Houston Tree Service, Tree Pruning, Tree Trimming, Tree Shaping, Tree Fertilization, Tree Planting, Tree Removal, Branch Removal, Storm Damage to Trees, Tree Trimming Specialists, Stump Grinding.
Lawn Maintenance.

Contact information

Located in Dallas and Houston, Dallas, TX 75235

http://www.theurbanforesters.com

Service hours

Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM