Reviews
3.03 Reviews
Showing 1-3 of 3 reviews
SHAWN L.
11/2005
home warranty companies
+ -1 moreI HAVE BEEN A MEMBER FOR ALMOST A YEAR, AND CALLED THEM ON SEVERAL OCCASIONS. THE RECURRING PATTERN IS THAT THE CONTRACTORS WORKING FOR THIS COMPANY DO NOT VALUE THE HOME WARRANTY CUSTOMERS. ON ONE OCCASION MY 8:00 AM APPOINTMENT WITH A PLUMBER STRUNG ME ALONG ALL DAY UNTIL 8:00 PM WHEN THEY SAID THAT THEY WERE NOT COMING. ON ANOTHER OCCASION AN AC TECH [OF COURSE LATE] SPAT CHEW ON MY LAWN ABOUT 15 TIMES, AND DID NOT RESOLVE MY PROBLEM. THE CONTRACTORS WILL ONLY SCHEDULE WITHIN THEIR CONTRACTUAL OBLIGATION FOR PROMPTNESS. I WAITED 3 DAYS IN THE TEXAS HEAT FOR AN AC TECH TO ARRIVE. TEXAS HOME WARRANTY WAS RIGID AND UN-ACCOMMODATING. I WILL NOT WASTE MY MONEY RENEWING.
Description of Work: APPROXIMATELY 8 PHONE CALLS AND 3 SCHEDULED SERVICE CALLS.
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$400
JAY B.
10/2005
home warranty companies
+ -1 moreOVERALL I HAVE BEEN PLEASED WITH THE SERVICE OR I WOULD NOT HAVE CONTINUED TO USE IT FOR 10 YEARS. ONCE OR TWICE I HAVE HAD A REPAIR REQUEST SLIP THROUGH THE CRACKS, NECESSITATING A FOLLOW-UP CALL FROM ME. I ALSO WAS UNHAPPY WITH ONE PARTICULAR WORKER ON ONE JOB. MOST OF THE TIME I GET A FAIRLY QUICK RESPONSE TO MY REPAIR REQUEST, AND THEY SEND A COMPANY THAT DOES GOOD WORK. THEY ALSO FOLLOW UP TO INSURE THAT EVERYTHING WAS DONE PROPERLY. I HAD ONE BIG RUN-IN OVER A MAJOR REPAIR THAT REVOLVED AROUND THE ISSUE OF ANNUAL MAINTENANCE ON MY A/C UNIT. IT WAS FINALLY RESOLVED IN MY FAVOR, BUT I STRONGLY RECOMMEND HAVING REGULAR MAINTENANCE DONE TO AVOID THIS ISSUE.
Description of Work: THIS COMPANY PROVIDES WARRANTY SERVICE ON THE MAJOR COMPONENTS OF MY HOME. I HAVE USED THEM AND AMERICAN HOME SHIELD, WHICH THEY BOUGHT OUT, FOR THE LAST 10 YEARS. I HAVE HAD 3 AIR CONDITIONERS REPLACED AND A HOST OF OTHER, SMALLER REPAIRS. THE WARRANTY COST UNDER $400/YEAR.
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Yes, I recommend this pro
$400
TANNICA S.
04/2005
home warranty companies
+ -1 moreWE WERE PLEASED WITH THE SERVICE WE RECEIVED FROM TEXAS HOME WARRANTY. THEY FIXED THE PROBLEMS WE HAD OR THEY REPLACED THE ITEM. ALL FOR $40 SERVICE CALL FEE. THE ONLY COMPLAINT WE HAD WAS THAT IT SOMETIMES TOOK THEM A LITTLE WHILE TO GET A SERVICE TECHNICIAN OUT TO OUR HOME. THIS WAS A BIG PROBLEM WHEN OUR AIR CONDITIONING WENT OUT, AND IT IS THE MIDDLE OF THE SUMMER.
Description of Work: TEXAS HOME WARRANTY PROVIDED THE EXTENDED WARRANTY FOR OUR HOME. IT INCLUDED SERVICE OF ALL MAJOR APPLIANCES, IN ADDITION TO THE SERVICE OF OUR HEATING AND AIR CONDITIONING UNITS.
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Yes, I recommend this pro
$300
Contact information
NOT AVAILABLE, Dallas, TX 75201
Licensing
State Contractor License Requirements
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Service Categories
Home Warranties
FAQ
TEXAS HOME WARRANTY is currently rated 3 overall out of 5.
No, TEXAS HOME WARRANTY does not offer free project estimates.
No, TEXAS HOME WARRANTY does not offer eco-friendly accreditations.
No, TEXAS HOME WARRANTY does not offer a senior discount.
No, TEXAS HOME WARRANTY does not offer emergency services.
No, TEXAS HOME WARRANTY does not offer warranties.
Contact information
NOT AVAILABLE, Dallas, TX 75201