Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Techpro Computer dba Dallas Wired

Computer Repair, Phone Service - Landline

About us

We are so much more than Office Computer Repair. Our primary business focus is Business phone systems and network planning. Yes, we do office and home office calls, cable installation and audio/visual sales, service and installation.

Business highlights

35 years of trusted experience
Emergency Services Offered

Services we offer

Computer repair, Software installation and upgrade.VOIP phone installation, Commercial and Residential. Wireless networks. We do house calls for residential and business.We install network cables using a trusted 3rd party company. Field service days limited to Wednesday,Friday and Saturday. We also partner with an audio/visual expert company.

Services we don't offer

No physical laptop repair.We do not maintain Microsoft Servers, except for basics-add users, etc No repair for any printers. No equipment drop off point at this time. We will waive the pick up/ delivery fee within 10 miles of Addison.No remote service outside of our service area.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check

Reviews

5.023 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-23 of 23 reviews

James S.
12/2016
5.0
computer repair
  + -1 more
Fast and efficient. No issues.
Description of Work: Windows upgrade, system maintenance, network upgrade, internet upgrade.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Techpro Computer dba Dallas Wired
Thank you! I am always happt to be of service.

Christa M.
10/2016
5.0
computer repair
  + -1 more
Steve did a fantastic job--he is spectacularly knowledgeable and thorough. I was in a jam--last person I hired didn't take care of the problem thoroughly, so I was in very bad shape by the time that Steve came on board. This was definitely an advanced case, so I am so thankful to have found Steve--he's a true professional and managed to save my data and keep me from having to get a new computer. He helped navigate everything in regards to repairing my computer, installing new security and back-up drive, making sure I had all my data, getting all my software reinstalled, even how to switch from my webmail to Outlook. There are plenty of people out there who know some things about computers, but not that many who can hold a candle to Steve.
Description of Work: Computer infected with malware--needed new hard drive and software support

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Techpro Computer dba Dallas Wired
It's good clients like you that make my service easier. Thank You!

ROY A.
10/2016
5.0
computer repair
  + -1 more
I called up and got a response telephone call 2-3 hours later. Steve explained they no longer did hardware repair and gave a reference to another company who gave me a reference to Velocity Phone and Computer Repair who finally solved my problem.
Description of Work: My laptop computer upon needing to turn on, was completely dead, no lights or any other activity.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
4.0

Yes, I recommend this pro

Response from Techpro Computer dba Dallas Wired
Thank you for thinking of me first.

Carolyn C.
03/2016
5.0
computer repair
  + -1 more
I've been using Steve Landon for about 2 years now and I actually do not trust anyone else touching my laptop!! Steve is the utmost professional with computers. He answers any question you have and explains what he is doing. He is always very prompt to respond to me when I need help. He doesn't stop until I am satisfied with his work. I highly recommend Steve who needs any assistance with their laptop or computer. He works magic!
Description of Work: My laptop was running very slow and also had issues with my emails and printing. Steve redid my Outlook email and now it works great. He also did a hard drive scan and installed a new antivirus program as mine had expired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Techpro Computer dba Dallas Wired
Thanks you for the good review. I am so happy that I could be of service.

Carol T.
12/2015
5.0
computer repair
  + -1 more
Fantastic! Steve is extremely knowledgeable and professional. I am not terribly computer savvy but he led me through all the steps in a way I understood.He answered all my questions and was great to work with. I cannot recommend Steve highly enough. He is now my go to guy for all things relating to computers.
Description of Work: Cleaned up 2 very old computers, got 2 new laptops up and running, & installed a new all in one printer and connected it to 4 computers,a pad,& a smart phone. He did all of this in 3 1/2 hours for a most reasonable price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255

Response from Techpro Computer dba Dallas Wired
Thank you for your business. It's great customers like you that make my job easier.

Doug W.
03/2015
5.0
computer repair
  + -1 more
I’ve used them a couple of times. I selected them because they were rated high on Angie’s List and they proved to be very good. The price was reasonable. It was not too bad. He didn’t even try to overcharge me. The quality of work is very good. Certainly, they responded fast and it was what you needed them to do. They were on time.
Description of Work: I used Techpro for computer service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Techpro Computer dba Dallas Wired
Thank you for the review. It's great customers like you that make my work a pleasure.

andrew M.
03/2015
5.0
computer repair
  + -1 more
I have been using his services for over 5 years and recommend him to all my friends and business partners. Please call him today. Andy Moulton
Description of Work: Installed software and printers for my new laptop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Response from Techpro Computer dba Dallas Wired
Thank you for your review! It's great customers like you that make my work a pleasure.

ANTONY F.
02/2015
5.0
computer repair
  + -1 more
Superb ... my new Fiber line from U Verse is running at 57M bps!!! Will use again and again and again when needed!!! Steve is a very pleasant gentleman. Thank you, Steve. Money very well spent.
Description of Work: 2 hours of savior support on my Printer and Home Office Netwrok ... blazing fast network and downloads ... Re-insntalled all printers and re-set the network of all computers (3) and printers (2)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from Techpro Computer dba Dallas Wired
I am so happy to be of service to you. Great customers like you make my job a pleasure.

Linda P.
11/2014
5.0
computer repair
  + -1 more
Steve was extremely knowledgeable and very professional. He arrived promptly and was very courteous. He freely shared many tips and resources for troubleshooting a system. We were extremely pleased with our encounter with Steve (TechPro) and will certainly call him again if we have computer issues.
Description of Work: Performed troubleshooting on a very slowly operating computer. We initially thought we had some hardware problems although after some work Steve determined that was not problem and pinpointed the problem to operating system corruption. Since it was an old computer we elected to purchase a new computer for a faster system. We also purchased some antivirus software through Tech Pro as we were unhappy with our current anti-virus software and it was up for renewal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Techpro Computer dba Dallas Wired
It is always a pleasure to have great customers like you.

roberta L.
08/2014
5.0
computer repair
  + -1 more
Steve arrived on time, was pleasant and professional, and did a great job! We have a VERY old computer (about 10 yrs old) and even though he could not fix everything, he did get rid of the viruses and made it a ton faster. He was very honest about what he could do for us (did not promises anything he could not deliver), charged a very fair price (he actually worked longer than he charged us for), and the end results are that our computer runs much faster and he has extended its life. Unfortunately integrity is something very rare, especially in services, but I can safely say that Steve has integrity and I would definately call him again if I needed computer work.
Description of Work: He scanned our computer, got rid of the viruses, made it faster.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Techpro Computer dba Dallas Wired
It's great customers like you that make my work so enjoyable.

Ben D.
07/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: Techpro assessed the networking needs of our new small office and just took care of them with no hassles, including moving our cable modem across the building, purchasing and installing a gigabit switch, and adding live data jacks in several places. | |Steve was consistently easy to reach, prompt, and flexible about scheduling around our convenience -- he even came in on July 4 in a pinch because we needed work done before the following Monday -- and his billing was clear, fair, and prompt. I will certainly call Techpro again the next time our office has any sort of networking needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Techpro Computer dba Dallas Wired
It's good clients like you that make my work enjoyable. Thanks you for your business!

Rodney K.
07/2014
5.0
computer repair
  + -1 more
When Steve cleaned up our computers, they performed much better. Steve also set-up new computers for us and copied all of our software and files from the old computers to the new computers. Steve is very methodical and thorough when he is working and very knowledgeable. He answered all of our questions and takes his time to explain what he is doing. His pricing is very reasonable. Steve is also very responsive when we send follow up emails or have additional questions or issues. His customer service is top notch.
Description of Work: The first time we used Steve for our computer services was to clean up our computers to make them run more efficiently and troubleshoot some issues we were having. Later, when we decided to purchase new computers, Steve came to our location to set-up the new computers for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Response from Techpro Computer dba Dallas Wired
Thanks to both of you for the kind words. It's good customers like you that make my work a pleasure.

Carolyn C.
04/2014
5.0
computer repair
  + -1 more
Steve called before coming to my home. Arrived on time. He is very professional and knowledgeable. He was here for about 3 hours getting my computer in great shape. I had no idea it was so infected with viruses! Told me about the security programs he installed and when to run them. He taught me a lot. He is now my personal IT person! I highly recommend him to anyone that needs help with a computer. He knows it all. I will be having him set up a new computer for my daughter once I purchase it. He is also very flexible on his hours and tries to assist you as soon as he can.
Description of Work: Totally cleaned up my computer of all viruses as I could not get into the internet at all. Added two security programs. One that runs automatically and one I run every week. Computer runs a lot faster now. Also removed some programs (that I don't use) that were still on my computer since purchasing it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Techpro Computer dba Dallas Wired
Hi, It's great people like you and your husband that make my job so enjoyable. I am always happy to assist you.

Linda E.
02/2014
5.0
computer repair
  + -1 more
Stephen was fantastic! Very professional and genuine guy! Would use him again and would definitely recommend him!
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Techpro Computer dba Dallas Wired
Thank you so much for allowing to be of service. Please contact me anytime.

richard S.
11/2013
5.0
computer repair
  + -1 more
Went great and didn't take very long. Very professsional.
Description of Work: Installed wifi router for house and cleaned up system. sure runs good now for a 10 yrs old windows XP.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Techpro Computer dba Dallas Wired
Thank you so much for the opportunity for me to solve your problems. I appreciate you.

AILEEN L.
10/2013
5.0
computer repair
  + -1 more
Very well. All of my data was found and saved and my new computer is up and running well.
Description of Work: Helped me to find and save data from a blow up of my old computer. Recommended new hardware and software. Reset my new computer with the data I needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from Techpro Computer dba Dallas Wired
(Member name removed), I appreciate you. Thank you for allowing me to be of service.

max S.
09/2013
5.0
computer repair
  + -1 more
my computer got better faster & cleaner thanks to Mr Steve (technician) max shahbazi
Description of Work: virus removal PC clean up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Techpro Computer dba Dallas Wired
(member name removed), I appreciate you and I am always happy to be of service.

Donald B.
09/2013
5.0
computer repair
  + -1 more
The service and work was outstanding. Very professional and prompt and extremely reasonable priced. We had new flooring installed in the area where my home computer is set-up so it was necessary to disconnect and reconnect the computer from the internet and other equipment. Then thoroughly check that all were operating correctly after the re-assembly and to check for virus protection. Mr. Landon is an extremely knowledgeable and professional with his services. He arrived promptly and waited because the floor installers were slower than anticipated. I am very pleased with his work and recommend him very highly. I certainly will call him again I I have any problems.f
Description of Work: Assisted in disassembly and reconnection of home PC and checked for virus and operations after re-set up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from Techpro Computer dba Dallas Wired
(removed member name), it was a pleasure to meet you and your family and I am always happy to be of service. Best Regards.

Theodore K.
08/2013
5.0
computer repair
  + -1 more
Was here for 2 hours. Searched thru all the nooks and crannies to find trojan horses and other malware. Steve was very, very through. Really knew what he was doing. This is the third or fourth time that I have used him over several years. Would not consider using anyone else. Ted
Description of Work: Cleaned cyber junk off computer, greatly increased response time, established connection for ROKU.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Techpro Computer dba Dallas Wired
Thank you (member name removed). I appreciate you!

John C.
08/2013
5.0
computer repair
  + -1 more
Excellent service,Made house call promptly on short notice and fixed in a miniumn time
Description of Work: Clean up PC, make Fax connections ,teach scanning, remove Malware

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Techpro Computer dba Dallas Wired
I appreciate you and your business. Thank you. Steve

William C P.
07/2013
5.0
computer repair
  + -1 more
Everything went smoother than I ever expected. There was no downtime whatsoever with either our phone or internet service and our internet is so much faster with LOGIX that I wonder how we ever got along with the the long download times we suffered through with AT&T. Steve is a consummate professional and the most knowledgeable IT consultant I've ever been associated with, it is a privilege to have him address our IT needs. I would not consider using anyone else.
Description of Work: Steve Landon coordinated our company's phone and internet switchover from AT&T to LOGIX Communications. We were concerned about the switch because of the possibility of either phone or internet downtime. I could not have been more pleased with the switch or outcome

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Techpro Computer dba Dallas Wired
Thank you for your continued business. I really value you and your business.

James S.
07/2013
5.0
computer repair
  + -1 more
I have called Steve several times on short notice, with various computer-related issues that I did not feel comfortable diagnosing myself. He reads all of the industry publications and always seems to know where to look to find the issues and fix the problems. His hourly rates are also lower than most tech companies, and his knowledge is far superior. (You will NEVER hear him say "I don't know what the problem is and I don't think I can fix it. That'll be $150 for the service call.") He's prompt, he's fast and he gets it right the first time. I highly recommend.
Description of Work: Steve was great. He tuned up all of the computers in our home, including our laptops. He tested and helped set up the cable internet service. (We switched over from DSL.) Installed some new peripherals and also installed some new equipment in our home theater. Anything electronic/computer-related, this guy can do. If you have an emergency situation (such as a virus issue, for example), it's best to call him first thing in the AM. He can usually work you in either the same day or the next day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Techpro Computer dba Dallas Wired
Thank you so much for your review. I value customers like you.

William C P.
02/2013
5.0
computer repair
  + -1 more
From start to finish every call I've had from Steve has been nothing short of exceptional. That is over close to ten years averaging at least one call per month. There is nothing phony about the man. I have never felt misled, overcharged, underappreciated, or disrespected by the man. He is a professional class act and a credit to his industry. The depth of his knowledge about all things cyber is beyond compare.
Description of Work: I have used Steve Landon for all our IT consulting,maintenace, repairs and upgrades for approximately 9 years. First time was to help my wife and I set up our home computer system when Steve was working for a computer repair and maintenance company. Shortly after our first call from Steve he struck out on his own and I have used his services exclusively. He proved to be so good that I persuaded my Dad and Uncle to emply Steve's services and expertise in our family Oil and Gas exploration company. We have a large inventory of both producing and non-producing mineral and royalty interests and receive alot of royalty checks at the end of each month. Most of these mineral/royaties were purchased by my Grandfather in the 1930's and 40's. They require a great deal of management, adminstration, and accounting. Our staff is of an older generation that thought the advent of the old Texas Instruments desk top calculators were a mind blowing technological leap. Steve's patience first with me and my wife and then with our office staff was/is exemplary. He is extremely intelligent and keeps up with all the technological advancements, both the useful and the over rated. Not once has he recommended a product that did not prove to be extremely useful and appropriate for our needs. When he installs anything for any of our staff he will sit with them and get them familiar with the software or hardware product and remains vigilant and accessible for any questions or lack of understanding on anything he installs for us. he is honest, has integrity beyond question and has never over charged for anything he has done for us. If anything, he undercharges us for the time he provides us. He is an expert in networking, malware and virus prevention and removal. setup of new hardware or installation of software. he is never late for an appointment and, most imprtantly is a kind, decent and polite person. he is the best at providing top quality customer service of anyone that has ever done any work for me personally or for our families company professionally. I would not consider using anyone other than Steve for my/our IT needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Techpro Computer dba Dallas Wired
I really appreciate this great review. My main focus is the best customer service that I can give. My customers always come first and I sincerely care about all of them.

    Contact information

    18484 PRESTON RD, Dallas, TX 75252

    http://www.dallaswired.com

    Service hours

    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM

    Licensing

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Phone Service - Landline

    FAQ

    Techpro Computer dba Dallas Wired is currently rated 5 overall out of 5.

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    Techpro Computer dba Dallas Wired accepts the following forms of payment: Check
    Yes, Techpro Computer dba Dallas Wired offers free project estimates.
    No, Techpro Computer dba Dallas Wired does not offer eco-friendly accreditations.
    Yes, Techpro Computer dba Dallas Wired offers a 10% senior discount.
    Yes, Techpro Computer dba Dallas Wired offers emergency services.
    Yes, Techpro Computer dba Dallas Wired offers warranties.
    Techpro Computer dba Dallas Wired offers the following services: Computer repair, Software installation and upgrade.VOIP phone installation, Commercial and Residential. Wireless networks. We do house calls for residential and business.We install network cables using a trusted 3rd party company. Field service days limited to Wednesday,Friday and Saturday. We also partner with an audio/visual expert company.
    No physical laptop repair.We do not maintain Microsoft Servers, except for basics-add users, etc No repair for any printers. No equipment drop off point at this time. We will waive the pick up/ delivery fee within 10 miles of Addison.No remote service outside of our service area.

    Contact information

    18484 PRESTON RD, Dallas, TX 75252

    http://www.dallaswired.com

    Service hours

    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM