We were ripped off by Brown and it's subcontractors. Foundation work which is shoddy does not show up for years but we have experienced it. Avoid Brown Foundation.
Description of Work: Brown installed six piers in the right front ouf my house and "mudjacked" the rest. Within months the right front corner started sinking again causing cracks in the livingroom ceiling. I called in their salesman "engineer" who claimed the problems were structural. The contract called out they drill down until their either encounter whiterock (hard substrate) or if only clay they would put in belled piers. When they got down eight feet the color of the mud they were pulling up turned gray and they declared they hit whiterock and put in unbelled shallow piers. LaterI had to fix it and when the foundation company drilled down, they found the clay changed colors at eight feet and they never got to bedrock. They put in 17 foot belled piers and rejacked the house up. It has been stable ever since. I was a little upset when I found out the Brown subcontracted their jobs out to fly-by-night operators and that Brown does not honor it's warranties. Avoid this company. They may have "Written the Book" but it does not appear that they ever read it.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$3,000
ERIKA B.
06/2007
5.0
structural engineer
 + -1 more
They were booked up in the beginning, so I had to wait a little bit until I got service. They came on time and were very professional. They admitted to me that they broke a sprinkler and they went and got the part and fixed it at no charge. They were very cooperative. They did fix the problem, I think they were a bit expensive but I think all foundation is.
Description of Work: Robert Brown installed 13 piers of foundation under my house.
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Service Categories
Structural Engineering
FAQ
ROBERT BROWN FOUNDATION SPECIALISTS is currently rated 3 overall out of 5.
No, ROBERT BROWN FOUNDATION SPECIALISTS does not offer free project estimates.
No, ROBERT BROWN FOUNDATION SPECIALISTS does not offer eco-friendly accreditations.
No, ROBERT BROWN FOUNDATION SPECIALISTS does not offer a senior discount.
No, ROBERT BROWN FOUNDATION SPECIALISTS does not offer emergency services.
No, ROBERT BROWN FOUNDATION SPECIALISTS does not offer warranties.