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Rescue Air Heating and Air Conditioning

Heating and Air Conditioning, Appliance Repair, Air Duct Cleaning,

About us

We are a family owned Heating and Air Conditioning company that is located in Richardson, TX. Our goal is to give 100% customer satisfaction with prompt service and reasonable rates. Advise is always free and we are here to help. We Accept All major cards and offer financing through Service Finance and Wells Fargo. We are masters in heating and air conditioning and the ones to call when you want perfection and support. Earning you business is our goal and providing the best service available is our mission. When you think of Rescue Air we want you to know you are part of our extended family and we will always deliver professionalism and do it with integrity. Please give us the chance to earn your business!

Business highlights

12 years of trusted experience
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Air Conditioning Service, Maintenance & Installation, Furnace Repair, A/C Repair, Financing, Ductwork, Duct Cleaning, Package Units, Service Agreements and Rooftop units

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.891 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
1%
3
4%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 76-91 of 91 reviews

tonette M.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joy L.
06/2017
3.0
heating & air conditioning/hvac
  + -1 more
No phone call back from them.
Description of Work: Left message to them, never get returned phone call

Rating CategoryRating out of 5
professionalism
1.0


Response from Rescue Air Heating and Air Conditioning
I am hoping we didnt miss your call and would love to discuss but we do not show you in our system. We do answer calls 24/7 but know things can be sometimes be missed. We would love a chance to make it right if you have time to discuss or we would appreciate you taking a look to see if this should have been left for another company. Thank you!

Jacqueline H.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
Everything went great!
Description of Work: We have had a "board" replaced and we have had spring maintenance done. Both were done professionally and fairly. I'm happy to continue working with Rescue Air. In fact, I signed a maintenance agreement for a very nominal monthly fee which gives me a discount and customer perks. I've already saved enough money to pay for the fees for some time. Good deal and I'm happy knowing I can call anytime and receive top priority on our A/C and heating system needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Rescue Air Heating and Air Conditioning
Thank you for sharing and for giving us a chance. We promise to always deliver you our best and please do not hesitate to reach out to us if you need anything at all in the future!

Charles E.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Rescue Air Heating and Air Conditioning
Thank you for the rating! We promise to deliver our best each time you reach out!!

Anita O.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We called Rescue Air as our overflow lines for our air conditioners were totally stopped up. Joe arrived and assessed the problem and was successful in blowing out the lines so that they were clean and clear. He also suggested that we add valves on each unit that would be more efficient to clean the lines in the future. He wore booties (as we have white carpets}, and he and his assistant were helpful in cleaning up after themselves. My husband had run an emergency hose so that the drip line would not continue to drip down on our great room window which was causing problems. Joe offered to reroute that line to drip properly in the gutters rather than down our outside window. He did that to be helpful and did not charge us for that, which was really nice. Pleasant, helpful, and professional.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Rescue Air Heating and Air Conditioning
Joe is the best we have and we train daily on professionalism. I am happy to hear you noticed some of the things we do to show that and show we care. Thank you for sharing your experience!

Denise D.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Reconditioned the air conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Rescue Air Heating and Air Conditioning
Thanks you for sharing your service with Rescue Air! We appreciate the kind review and the time you too to post it. Please let us know how we can serve you in the future.

Donald L.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Rescue air came to my house, talked with me, looked over the repairs needed and gave me a quote within a few days. The work was done efficiently and solved our problems. |The owner is very personable and takes the time to talk over everything with you.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Rescue Air Heating and Air Conditioning
Michael has discussed what a blessing it is to have customers like you on a few occasions. Thank you for that and for sharing your experience. It really helps us stay motivated to do the best for our customers. We aren't perfect but we are trying to be so let us know what we can do to improve. Thank you!

Miko S.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
New unit works great
Description of Work: We had an older HVAC unit replaced. I called Rescue Air based on very positive YELP reviews. The owner, Michael Hirsh, came to my house within an hour on a Saturday. He gave us options which included repairing the older until to a complete system replacement. We elected for the replacement and so far so good. Rescue Air has done everything they promised.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Response from Rescue Air Heating and Air Conditioning
This review is fantastic and I am smiling ear to ear to see it. We will strive to do our best to meet or exceed your expectations and please let me know if there is anything you think we can do in the future to improve! Thank you so much!

Michael H.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Performed a fall maintenance on my heating system. Was a great experience. Would recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Rescue Air Heating and Air Conditioning
We are very please you had a great experience and will do our best to impress in the future!

Mark C.
06/2015
5.0
heating & air conditioning/hvac, insulation
  + 0 more
unknown
Description of Work: My AC went out and a quote from a competitor for a much lower rated system seemed a bit high. So I shopped around for a very highly rated system, and had Rescue Air, and another who also installs Lennox systems, give me a bid. The first bid was a bit less than what Rescue had offered. But he admitted he hadn't installed the system I wanted (http://www.lennox.com/products/air-conditioners/XC25/). Also, he was basically a one man show, didn't have it readily in stock, and I figured it would cost me time and money ultimately. So I went with the higher bid from Rescue, a Premier dealer for Lennox (which also allows me a big rebate), they installed the system starting the next day, and finished in 2 days. Furthermore, they installed the system in the attic (had been in a closet that was too small), installed an attic access ladder, all new insulated duct work, took away the old equipment (all of it), cut new returns, repaired the holes in the ceiling and floor of the closet where the old system had been, and left my house cleaner than they found it. Michael Hirsch is a very personable guy, treated me fairly, did what he said he would do, and his team was also very nice, and finished sooner than I thought they would. It is an incredible amount of work installing this system, and they did a great job. I have no regrets paying for a better system and paying Rescue to install it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18

Bobby W.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: replaced furnace that had been in home since it was built in early 1970's - timely response, fair pricing and excellent workmanship - will definitely call them with my a/c and heating needs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Response from Rescue Air Heating and Air Conditioning
Glad we were able to get you up and running. We know you have a choice when it comes to HVAC and we are very happy it was us! Thank you for your business, we look forward to giving you the best service we can.

Terrie R.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Rescue Air Heating and Air Conditioning
Thank you for the positive review! We are happy to be the company you choose for service and if we can help in the future please let us know!

Steve W.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
excellent service
Description of Work: I tried to install a programmable thermostate on my own. Didn't work out so well. Josh with Recue air came and saved the day. Was prompt and knew exactly how to fix the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Rescue Air Heating and Air Conditioning
I'm glad we got you all sorted out [member name remvoed]! Thanks for the Pot Pie too! Best I've ever had!

Christopher P.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
Excellent service, great price and all great information up front. Great follow up service and always accurate and honest.
Description of Work: Rescue Air replaced 2 units in our 3 story unit, requiring a crane.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Response from Rescue Air Heating and Air Conditioning
I'm glad we could help out. You guys were outstanding customers! Thank you for choosing us and we cant wait to come visit for maintenance!

John C.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
They were very knowledgeable and quick to the task. It didn't take long for them to come up with a solution for our needs. In short order the unit was in and running. That was great because it was starting to get hot outside. Now we are comfortable and ready for the summer. I liked that they cleaned up after themselves and were respectful of my time. Showing up getting it taken care of and on their way before you knew it.
Description of Work: We used Rescue Air to take care of our Air Conditioning and Heating needs. They added a new unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Rescue Air Heating and Air Conditioning
Thank you for the positive review! It was a pleasure doing business with you. If we can ever help again in the future please don't hesitate to reach out!

Michael H.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
IT WAS GREAT!!!
Description of Work: My heating system was not working. I called and Josh came and was very professional and explained all the options. I ended up replacing my system with a new Trane unit I am very happy with the company and the service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,800

Response from Rescue Air Heating and Air Conditioning
We hope you enjoy the new system! It was a long time coming!!!! We value your business and cant wait to provide you our best service. Thank you!

Contact information

9639 Greenville Ave, Dallas, TX 75243

http://www.rescueairtx.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Appliance Repair,
Air Duct Cleaning,
Energy Efficiency Auditing,
Insulation,
Heating Oil,
Natural Gas Lines

FAQ

Rescue Air Heating and Air Conditioning is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Rescue Air Heating and Air Conditioning accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Rescue Air Heating and Air Conditioning offers free project estimates.
Yes, Rescue Air Heating and Air Conditioning offers eco-friendly accreditations.
Yes, Rescue Air Heating and Air Conditioning offers a 5% senior discount.
Yes, Rescue Air Heating and Air Conditioning offers emergency services.
Yes, Rescue Air Heating and Air Conditioning offers warranties.
Rescue Air Heating and Air Conditioning offers the following services: Air Conditioning Service, Maintenance & Installation, Furnace Repair, A/C Repair, Financing, Ductwork, Duct Cleaning, Package Units, Service Agreements and Rooftop units

Contact information

9639 Greenville Ave, Dallas, TX 75243

http://www.rescueairtx.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day