Reeves Family Plumbing offers dependable, efficient plumbing services that you can trust. We were founded in 1960, so you can feel at ease with a company that has over 50 years of experience. Call us today for professional plumbing repair, installation, replacement and maintenance services!
Business highlights
65 years of trusted experience
Emergency Services Offered
Services we offer
Repair & replacement of faucets, sinks, toilets, garbage disposals, hot water dispensers, water heaters. Sewer & drain cleaning services including clogged & slow drains. Leak location & repair including slab leaks, water leaks and gas leaks.
plumbing, water heater repair, sewer cleaning, drain cleaning
 + 2 more
Fantastic! Very quick to respond, arrive and fix the problems. Very professional and efficient. I highly recommended Reeves Plumbing, and have provided info to many friends in the area!!
Description of Work: Many over time - Leaky faucet. running toilet, ring fell in sink, food disposal issues, leak under sink, broken pipe
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kimberly C.
05/2018
5.0
plumbing, drain cleaning
 + 0 more
Great! They showed up on time, were professional and completed the job in a timely manner. We have used Reeve's several times and will continue to use them for all of our plumbing/gas needs!
Description of Work: Gas line installed/inspection fixes (sink leaks)/outside faucet leak
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Stacy H.
05/2018
5.0
plumbing
 + -1 more
They made it as smooth and seamless a process as possible. They were very efficient and kept a clean job site! To me, being clean is very important, especially when you have a file of dirt in your bathroom.
Description of Work: The tub drain was linking underneath our tub so thy had to take the tub out, drill through the concrete and do a full redo. They were very clean, fast and professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Monte T.
05/2018
5.0
plumbing, sewer cleaning, drain cleaning
 + 1 more
Reeves did a tremendous job at a great price for us. We had them out twice and both times they were quick and the best priced. For the front sewer line replacement, they were more than half the costs of other quotes and they did a great job. The second time they came out to replace to take out the old tub, replace the drain and then install a new tub. They also fixed the toilet drain for us that was clogged from years of wear. Both jobs went great. Friendly office staff to get it set up and friendly workers on site. Highly recommended!!
Description of Work: Front Sewer Line replacement, Bathroom Drain replacement & Tub Install, Toilet drain pipe replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,300
Adam H.
01/2018
2.0
plumbing
 + -1 more
Reeves was called on the weekend when I noticed that I had a leak when my water meter wouldn't stop spinning. They decided it was a slab leak and wanted to come back. I was charged $275 for them just to come to my house. While they were there I had them quote replacing the main shutoff valve for the house and adding a PRV to reduce the pressure. Their quote was $1,500. I have a good idea of the work involved to complete this project, and this felt very high to me. I have since found another plumber to do the job for $500. Since they did no work for me, I can't comment on the quality of their work. However, I'd strongly recommend you get other quotes before having them do any work, because they don't mind taking you to the cleaners.
Description of Work: Had Reeves come out to help find a leak.
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$275
Response from Reeves Family Plumbing
The technician gave pricing over the phone before we went to the customers home letting them know that it was more due to it being after hours. We always confirm FIRST before going since it is after hours. The technician did troubleshooting inside the home to determine that specialized leak location equipment would be needed and we set up a time to return. We felt the technician responded to the customers request in a timely matter. He called our after hours line at 12:54pm and the technician was on site at 2:12pm. The quote we gave was $995.00 plus $100.00 City of Plano permit fee and inspection not $1500.00. Most of our jobs have up front pricing. That way, as a customer, you can choose if you would like to move forward with the job.
Frank C.
03/2017
5.0
plumbing, drain cleaning
 + 0 more
Reeves Family Plumbing was professional and considerate from the moment they answered the phone. Juan and Julio arrived at the scheduled time after calling ahead to let me know they were on their way. They assessed the work required to clear the stoppage accurately, and they went about doing what they said they would do on time and at the quoted price. Understand that I did my homework on what price to expect and the work required to complete the job. Reeves was fair and under other quotes the Juan and his team were a model of professionalism. Excellent work!!
Description of Work: I had a stoppage in my line that prevented me from using the restroom, the washer, the kitchen sink, or the dishwasher!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,900
Richard B.
02/2017
5.0
plumbing
 + -1 more
Reeves is always responsive, punctual, thorough, professional, and fairly priced.
Description of Work: I have used Reeves for numerous plumbing jobs at my home; leak repair, faucet replacement, disposal replacement, hot water tank replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tim W.
06/2016
5.0
plumbing
 + -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
James H.
12/2015
5.0
plumbing
 + -1 more
unknown
Description of Work: I needed a hook-up on a new gas dryer. The technician was on time, and since I had parts from the old dryer, the cost of the service was discounted from the quote I had received.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
pat P.
09/2015
5.0
plumbing
 + -1 more
unknown
Description of Work: Several items on the list and all completed in timely manner.
Rating Category
Rating out of 5
Yes, I recommend this pro
Musa E.
08/2015
3.0
drain cleaning, plumbing
 + 0 more
unknown
Description of Work: Fixed cracks in the sewer pipes in two different locations as a result of prior foundation repair work. I was satisfied with the quality of work, but one thing that still bothers me is the honesty. I am not completely sure and it could be just that I am too skeptic, but I still wonder if the 2nd crack was really true. Fixing the sewer line cost me more than the foundation repair. Also, I did not like the way they filled back up the two tunnels that were dug under the house. For the amount of money I paid them I expected most of the dirt to be nicely packed back into the holes but a lot of dirt was left over after the work was done!
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$11,000
Response from Reeves Family Plumbing
We use visual cameras to inspect the sewer lines under homes that can be seen on a monitor. Homeowners are always welcome to watch! As far as the dirt being replaced, we use an insured company that specializes in tunneling. This job was permitted and inspected by the City of Carrollton.
Robert B.
05/2015
5.0
plumbing, sewer cleaning
 + 0 more
Went just fine. Since it was the weekend expected premium price. Plumber handled the task and we had an operational bathroom again.
Description of Work: Clear out sewer line from house to alley
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Amelia H.
01/2015
5.0
plumbing
 + -1 more
The Sunday before hosting my very first family Christmas, my sink just dropped right out from under the counter top. Just, boom! On a Sunday night, I managed to find my way through neighborhood recommendations to Reeves Family Plumbing. They responded within hours and had someone scheduled to come out the very next day to reset the sink. Later that same day, another crew came to repair all the plumbing that had broken off from the wall under the sink. Everyone was prompt, professional, tidy and the work has never had a problem (this review is more than a year after the event). I have called Reeves Family Plumbing on at least one other occasion when we had a leaking AC unit. They didn't even charge me for that service call since they ended up referring me to an AC service instead. I don't hesitate to recommend them.
Description of Work: Replaced sink which had dropped out of counters, repaired broken pipes and wall related to sink.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Jane S.
12/2014
1.0
plumbing
 + -1 more
See above.
Description of Work: When the Reeves plumbers finally turned up, several hours late, they told me my leaking kitchen faucet unit needed to be completely replaced and that it would require a special order of the new parts. Furthermore they told me I would have to order the new parts myself. So they then left. I called another plumbing company who came out the next day, went off to Lowe's and got the parts needed and repaired the faucet unit. Funny that. Would not recommend Reeves plumbing - they are just looking for a quick job quick payment can't be bothered to go and get needed parts.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0
Response from Reeves Family Plumbing
[Member Name Removed] was not charged for our company to go out after reviewing our records. When a customer's faucet is under warranty we recommend them calling the manufacturer so they will receive free parts! Then we charge to put those in once they receive them from the manufacturer. Since we're not having to go and purchase parts that are free to the customer they end up paying a lower price.
William B.
11/2014
5.0
drain cleaning, plumbing
 + 0 more
Crew was punctual, polite and professional. They went out of their way to avoid killing landscape and garden plantings, when possible. Removed, replaced sod in front yard well enough that it was barely noticeable when they were done. Price for total job was less than other company had quoted for just the re-route. Have already recommended to several co-workers and will definitely call if any plumbing issues arise in the future.
Description of Work: Located and repaired water line leak below slab. Re-routed broken drain line from kitchen to main line.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,300
Kyle P.
05/2014
2.0
plumbing
 + -1 more
The plumber came out and looked at the tub. He called me when he was there (I was not able to be there) and told me that to diagnose the problem further he needed to remove part of the tile wall. I asked if he could do any further diagnosis of the leak without removing the tile, and he told me he could not. I declined to let him tear tile out, and he left, billing me $75 for a service call. I decided to try to find the leak myself. 1] The faucets were still sealed with caulk, so the plumber had not made any attempt to look at the faucet to locate if the leak was coming from a location where the valve could be replaced without removing the wall. 2] After 15 minutes of analysis, I determined that the leak was coming from the drain. I had another plumber come repair the drain, accessing it inexpensively through wood siding. In my opinion, the plumber did not make any significant attempt to locate the leak which is what I hired him to do. When I called to ask for a refund the first time, my call was not returned. The second time I called, I got all kinds of reasons, including: - leak detection is more expensive, $140 per hour, that's not what you asked for. (seems to me this is the first part of leak repair) - we have to remove tile to see where the leak is. (the leak was not behind the tile, and I, as a non-plumber, easily found the leak without removing tile) - etc... talked in circles for 10 minutes and I finally gave up on getting my refund.
Description of Work: I hired the plumber to come out and repair a leaking bathtub.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$75
Amelia H.
12/2013
5.0
plumbing
 + -1 more
The weekend before Christmas, my sink dropped out of our concrete counter, breaking off a pipe from inside the wall on its way down. Brian Vanetti made sure that I was taken care of in time for Christmas dinner. That Monday morning, Steve Zandy came out to reinstall the sink, and another two hours later, Brian made sure that two plumbers fit me in to their schedule to finish up. They fixed up the pipe, which they had to cut into the wall to access, as it had broken off deep inside. There was no mess left behind. I was very pleased. They were very professional and thorough. The sink is working beautifully, no drips, no problem.
Description of Work: Reinstalled an under mount sink and repaired broken pipes beneath.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Raymond M.
12/2013
5.0
plumbing
 + -1 more
I was looking for someone to detect and repair a slab leak. They said they could do it, but after explaining the situation, they recommended I go to another company. Any company that would put the customer first gets my business.
Description of Work: They were willing to recommend another plumber that could perform a service better than they could.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Coy P.
08/2013
5.0
plumbing
 + -1 more
service was great. I felt sorry for them because they had to dig under a sidewalk and it was in the hot summer months.
Description of Work: they were fixing a leak in the water main
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Michael D.
06/2013
5.0
plumbing
 + -1 more
Fast, professional, and reasonably priced. I have recommended them in the past and will do so in the future.
Description of Work: This is the third time we have used this provider, they have: replaced toilets, replaced outdoor faucets, and replaced the kitchen sink faucet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Rose Marie R.
02/2013
5.0
plumbing
 + -1 more
They did very well. I would recommend them.
Description of Work: They replaced the pipes under my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeff L.
11/2011
1.0
plumbing
 + -1 more
On Nov 1st came to the house to replace value in both toilets and remove junk from tube in master bed room and check stopper in sink and to remove the screen in the new faucet in the kitchen, left to get parts for toilet came back fixed issue within one week the sink that they had remove the screen started leaking called talk to a lady who said she could get some one back out a couple of day later On Nov 16th my husband was at home to wait for the plumber I was at the doctors when I received a message that they would be out shortly they never showed. I called the next day and talk to a man who ask why I called a day later and then said that they do not come out unless they know someone is going to be there and that he called me over 4 times I told him my cell phone only show 1 call and that no one every called my house, I ask to speak to him manager because he was very rude he said he wife was the owner and that he does not want to do business with me and that this conversation was over
Description of Work: On Nov 1st came to the house to replace value in both toilets and remove junk from tube in master bed room and check stopper in sink and to remove the screen in the new faucet in the kitchen, left to get parts for toilet came back fixed issue within one week the sink that they had remove the screen started leaking called talk to a lady who said she could get some one back out a couple of day later On Nov 16th my husband was at home to wait for the plumber I was at the doctors when I received a message that they would be out shortly they never showed. I called the next day and talk to a man who ask why I called a day later and then said that they do not come out unless they know someone is going to be there and that he called me over 4 times I told him my cell phone only show 1 call and that no one every called my house, I ask to speak to him manager because he was very rude he said he wife was the owner and that he does not want to do business with me and that this conversation was over
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$368
RICH AND STEPH R.
10/2006
5.0
drain cleaning, plumbing
 + 0 more
They were on time and professional.
Description of Work: They repaired a broken drain under the kitchen sink and unstopped a drain line.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
04/2004
5.0
plumbing
 + -1 more
I HAVE USED THEM FOREVER! VERY PROFESSIONAL. FAMILY OPERATED AND THEY TAKE GREAT PRIDE IN THEIR WORK.
Description of Work: THEY HAVE DONE EVERY IMAGINABLE KIND OF WORK FOR ME. SMALL JOBS TO LARGE JOBS. THE LAST JOB THEY DID WAS RE-ROUTING A LINE DUE TO REMODELING.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Sewer Cleaning,
Water Heaters
FAQ
Reeves Family Plumbing is currently rated 4.3 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Reeves Family Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Reeves Family Plumbing does not offer free project estimates.
Yes, Reeves Family Plumbing offers eco-friendly accreditations.
No, Reeves Family Plumbing does not offer a senior discount.
Yes, Reeves Family Plumbing offers emergency services.
Yes, Reeves Family Plumbing offers warranties.
Reeves Family Plumbing offers the following services: Repair & replacement of faucets, sinks, toilets, garbage disposals, hot water dispensers, water heaters. Sewer & drain cleaning services including clogged & slow drains. Leak location & repair including slab leaks, water leaks and gas leaks.