RBS LANDSCAPE LAWN & TREE CR

Landscaping for my new house was the final step in a very long process. Out of everything I had endured for nearly 2 years, Landscaping proved to be one of the most difficult. A friend/neighbor recommended Robert B Singler – RBS Landscape & Tree Care. He was warned I am VERY picky. The Work Order was signed 9 September 2016 and it was expressly agreed to by both parties the project would be completed with quality plants and materials in a 2 week time period. Additionally, all plants would be guaranteed for a 1 year period. I was offered a discount equal to the Sales Tax if I paid for the entire project in advance. I was not comfortable with that and stated I was more interested in a quality job than a discount. At the end of week 1, I expressed concern regarding Mr. Singler’s ability to execute my job, because it had become clear he did not have the staff, tools or skills. I suggested we sever our relationship. He implored me to continue as his family needed the money and vowed to improve his performance. About week 3, it became necessary for me to pay the sprinkler subcontractor directly for their sprinkler system, because Mr. Singler had used my funds for something other than my job. At the end of week 5 Mr. Singler was notified he had one week to complete the project or he would be replaced. One week later I notified him to come and pick up his tools. He then informed me I couldn’t fire him because he quit and then proceeded with multiple texts berating me. I had to hire another Landscaper to fix all of Mr. Singler’s mess and finish the job. The plants Mr. Singler installed were substandard AND not the size promised in my Work Order. In March 2017, I contacted Mr. Singler to replace most of the plants he had installed, because they did not survive the winter. In response, I received additional texts berating and threatening me. • Guys on cell phones ALL the time • Every time Robert left, all work came to a screeching halt o Told me I’m the only to complain about it o Asked if he never noticed nothing was accomplished while he was away??? o Took a picture showing 3 sitting on steps and 1 leaning on a rake • Had to show 1 day laborer how to use a shovel • Tried to level yard by hand until I insisted he get a Bobcat and move the dirt • Mixed pea gravel w/crushed granite on back driveway

At time of pre-payment, which was July 13th, Robert said that the job would be done in 2 weeks time. After 2 and 1/2 weeks, still not received the 3 large palm trees (which is what I wanted most). He said because he didn't have the money after I Pre-Paid for the whole job in advance. I ended up paying $525 cash on Aug 4th for the 3 trees because I wanted them right away, and said he could pay me back when he got the money. He was not able to pay me back until 3 weeks after that. He said he wasn't getting paid from his other clients. He said he had to lay off his helpers. He said that he ruined his car leaving our driveway turning around with a trailer attached and I couldn't believe that someone with a trailer forgot that he had a trailer and dented his own brandy new truck. He asked me if he could pay me back with more work, so I let him do some stone work for half of the money he owed me. Nice guy, but not a good money manager or trailer driver. I am happy with the work that was done and the helpers that did most of the work, they were very hard working guys. But, then at the last day of work they said they got into a car accident the week before and they were hurting. I felt bad for them because they were doing such hard labor with neck and back pain from an accident. It was just many things that went wrong for them for some reason. I have to say I like the plants, and the yard after it was finally done though. I guess I was happy and unhappy at the same time. Hate to give the guy a bad review, but I just don't think it was good business. I wouldn't recommend someone like that to a friend. He used me. He used my pre-payment money to pay off someone else instead of buying the supplies for the job.