Quigley Heating & A/C of Dallas

Description of Work: Replace Trane Heatpumps

Description of Work: I replaced my entire HVAC unit.

Description of Work: AC fan would not turn on

Description of Work: Replaced coils

Description of Work: Summer AC service + maintenance program.

Description of Work: AC units were checked out and coolant was added to two units.

Description of Work: It was just a routine, twice a year checkup on the HVAC system.

Description of Work: I have a service contract.

Description of Work: They put in a new system for us.

Description of Work: They did an semi annual check.

Description of Work: Commercial AC unit on top of office building needed replacement.

Description of Work: Install new AC and furnace, added intake and additional duck work

Description of Work: Replaced our HVAC unit.

Description of Work: Quigley Heating & A/C of Dallas installed a 2 tank heating and air conditioner on November 1st 2007 and included the purchase of an extended 10 year warranty. I have had the the company come out and service the unit on numerous times during that period. The recent service requires a repair of the unit. This service includes the replacement of thermal expansion valve (TXO), the part is fairly priced but repair requires a lot of labor.

Description of Work: Replaced capacitor

Description of Work: Installed new AC/ Heat system and reworked some of the vents.

Description of Work: .

Description of Work: Diagnosis of leaking AC unit & cleaned condenser

Description of Work: Scheduled the regular maintenance service for a Friday morning. Called to move the appointment to the morning, and they were able to do that for me. They arrive within the appointed time frame and preform the inspection on the air conditioner. Reported that the fan motor was leaking oil, and cap unit was running below acceptable range. Estimate was given for replacing the units

Description of Work: Nothing.

Description of Work: They installed a new heating and AC unit for me.

Description of Work: I had Quigley install an AC unit and evaporator coil to replace an old unit that failed;.They also corrected some duct work to improve my return air flow.

Description of Work: I set the appointment last week; being told to show up would cost $85.50 just to come to my home, and another $120.00 for each of the 2 units to "inspect" them. Although I was a little surprised, I explained my downstairs unit had a condensate drain leaking issue, and the pipes from the outside condensers needed to be re-insulated and the condensers washed, and filters added/changed indoors. To me, at this total cost of $325.50, I expected them to provide some kind of service. Then she added that she needed a credit card to confirm the appointment. I found this strange, but in today's world I thought this was ok. This person who took my order for the service call only told me of these specific costs, obviously leading me to believe these issues would be taken care of. Upon arrival I questioned the obese technician about the service he was there to perform, being told this initial $325.50 only included him showing up to look at the systems and telling me... "yeppers! It's running... there's cold air blowing!" My reply... I'm sorry, this is what I'm expected to pay you to do... to tell me both units are blowing cold air for $325.50? (I'm p***** off again just having to relive this pathetic, outrageous situation.) He added that to wash the outdoor condensers, consisting of nothing more than using my water hose and spraying the outside units free of collected dirt and dust was another $40.00 each. Now another $80.00 for a max of maybe a 5 minute job using my hose and water! I was so mad I called the office and was told that not only this was correct, but I'd also owe them another $119.00 to simply blow out the inside condensate drain so it would stop leaking. And to add insult, I was told there would be an additional charge for whatever supplies the tech would use in providing this service. Now this is at $524.50 + unknown supplies... minimum! God only knows what else would be added by the time I'd have been presented with the bill if I'd allowed him to begin anything. Now I understand their insistence on requiring my CC in advance... to be sure once you've agreed to them being in your house, having performed any work, you are then legally bound to pay their ridiculous fees and they've your CC to get it. Absolutely despicable ethics! At this point I threw him out of my home and told this despicable company representative I was going to report them to the BBB for their unethical business practice. And I added that if they attempted to charge my CC, I'd call my bank and report their charge as fraud, unauthorized. Point here is... BE VARY WARY OF THIS COMPANY, ITS' ETHICS. IF YOU CHOOSE TO DO BUSINESS, YOU SHOULD INTERVIEW THEM VERY CAREFULLY TO AVOID BEING USED, SCAMMED OR TAKEN ADVANTAGE.

Description of Work: Called Quigley because one of my heating units quit. The technician showed up on time and did an assessment of what was wrong.

Description of Work: I had a "Silver" service agreement with Quigley and paid $24.98 a month for 10 months. In that period I had two service calls on my system ... one in the Spring and one in the Fall. The system was 15 years old. In the Fall service I paid an additional $262 for parts and in the Spring service call I paid $127 for parts.