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Quality 1 Energy Systems

Heating and Air Conditioning, Air Duct Cleaning, Electrical,

About us

Our services include HVAC service, maintenance, replacement, and installation. We specialize in installing and servicing the most energy efficient residential/commercial HVAC systems on the market today. We are licensed Trane Comfort Specialists. Give us a call today for a free in-home consultation!

Business highlights

36 years of trusted experience
Emergency Services Offered

Services we offer

Repairs, Replacements, New Construction, Commercial & Residential, Duct Cleaning, HVAC Service

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.7163 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
10%
3
2%
2
4%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.7
responsiveness
4.6
punctuality
4.8
Showing 101-125 of 163 reviews

Mary M.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
It went very well and was done exactly as described in the Angie's ad.
Description of Work: Checked and cleaned the outside airconditioning unit. Checked the attic unit for air flow.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Larry L.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
Excellent experience. This was an and quot;Angie's Big Dealand quot; ($139.00 value for $39.00+materials and Parts) Arrived on time. Jose' appearance was very neat, clean and was very professional. Introduced himself and when he was invited into our home he put on some protective shoe covers, being considerate of our carpet flooring. I showed him where things were, gave him a new air filter and he went to work. Following his inspection, he explained in clear layman's terms what he had done and what were his findings. He invited me to look at a small leak in the capacitor. No pressure to replace it right then, but said that it would probably fail soon and keep the unit from running until replaced. He pointed out that the condenser coils should be cleaned soon and that I could do that or he would be pleased to do it. When asked, he provided to me the additional cost after applying a 10% discount. I authorized him to repair and maintain both items. He had a replacement capacitor in his truck. He tested his work and everything was working fine. He disposed of the old filter and capacitor. After Jose' had left, I called and spoke with the manager to let him know what a great job Jose' had done for us and to thank him.
Description of Work: Inspected HVAC system (heating & Cooling). Replaced air filter. Replaced capacitor in outside unit, Cleaned outside condenser unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Christina H.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
We responded to one of Angie's Big Deal promotions which is how we came to use Quality 1. We met with Mohammad who was very professional and my husband and I both apprecited how he didn't try to upsell us on another unit. He explained that the and quot;Big Dealand quot; would fit our needs perfectly so not only did we purchase the unit that we and quot;neededand quot; to replace we went ahead and upgraded our second one for almost the same price that we were quoted from other HVAC Repair companies to replace just one. We are very satisfied with the work that was done and would highly recommend the company.
Description of Work: Replaced two air-condition units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,450

Rory S.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
The technician was prompt, very knowledgeable, and helpful. I will certainly use their services again.
Description of Work: My unit was serviced and filled with freon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Valerie S.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
He did a great job and was very informative about how the system works. He also gave us suggestions on maintenance. Pricing was great and he showed up on time.
Description of Work: This was for an AC tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Nelsie A.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
Very informative and helpful. Jose was polite and explained we needed a new coil since our old one was damaged. Very professional.
Description of Work: AC unit tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Minnie M.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
I contacted four companies for quotes on repair/replace two A/C units which had burned out compressors. I only wanted Trane products to replace the current units. Mohammad was the third company I called, he offered to come to my house the same day I called. After discussing my options, he worked closely with my wife and I EDUCATING us on the benefits of each choice. We did not feel pressured to purchase the more expensive options. Although they were not the lowest quote (one was cheaper), I felt comfortable working with Quality 1 Energy System because they are a family business. On the day of installation, the team arrived promptly and walked me through the entire plan for the day. The installers worked cleanly and were polite to my family. Mohammad and Syed were both at my house and made me feel like their only customer. I was pleased with their company and have already referred them to a friend. I contacted them after the sale about questions and they seem more than happy to assist me. I am expecting a long-term relationship with Quality 1 Energy Systems, including having them come for routine maintenance. I know I made the right decision and would recommend them for all A/C and heating jobs, big or small.
Description of Work: Changed two A/C units. One was a 5 ton to a Trane XR 17 (including furnace), other was 3.5 ton to Trane XR 13 (upgraded current furnace).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,300

Katherine M.
06/2013
2.0
heating & air conditioning/hvac
  + -1 more
At first I was very optimistic about having these guys out. There prices seemed reasonable and Mohammed called me and after talking with him I was highly optimistic. My system was under preforming and having trouble cooling the house on warm days. Sadly the tech that came out simply didn't know what he was doing. I wanted my system checked for leaks and if none found I wanted the system correctly charged. When he arrived I also specifically requested he measure sub-cooling because of previous experience with my system. Unfortunately he checked super-heat only and determined my system was correctly charged. I tried explaining to him again that the AC was not cooling correctly and was running 24 hours a day and barley able to maintain reasonable temperatures. He cited delta Ts (difference between air temp going in and coming out of system) as evidence the system was working. I tried explaining to him that the delta Ts were good because it was only 70 degrees out that day and the system was not under much load. He then told me my system was probably poorly designed and did not have enough cooling capacity. I have 6 tons for 3000 square feet which should be plenty. I asked him to add a few pounds of coolant but he didn't think it needed so would not and left. I went outside and he had not put the covers back on my units. Bottom line I feel like I paid for someone to come over and argue with me and got nothing. I had to call another company to come out and they fixed it right up. I would look elsewhere for service and can't recommend these guys.
Description of Work: Asked them to come out and correct my under performing cooling system.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$75

Nancy R.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
I received same day service, which was a blessing given how hot it has been. Saan was very conscientious, knowledgable, and thorough. He showed me how to clean the outside units myself by simply hosing them down. I would definitely call them again for A/C service.
Description of Work: Cleaned my outside A/C units by hosing them down & replaced freon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Dale H.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
l spoke with a technician about whether I needed to get my a/c compressor coils professionally cleaned. Based on the information I provided, the technician felt that I was doing a good job of maintaining my coils myself and did not recommend having them professionaly cleaned. I appreciated the technician's honestly and that he did not try to sell me a service that was not needed. I will definitely use him again when I do have an a/c or heating issue!!
Description of Work: Telephone diagnostic

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David J.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
The complete expericence was great. The company never tried to oversell me. The price was fair, and the service was exceptional. The crew finished faster than I expected, and they cleaned up well after they left. We deatl the Mohammad, and he was a pleasure to work with. I would recommend Quality 1 Energy Systems to anyone.
Description of Work: Quality 1 Energy put in a complete new system including a furnace, compressor, coil and thermostat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Ida H.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
As I said above, he checked both units inside and out. He didn't have to do a tune-up, but told me that I would need to change the air filter soon. He checked the freon and told me it was a third low, but he would have to charge me for a complete refill for $50.00, so I declined that service.
Description of Work: He checked the heat pump unit in the attic and the air conditioning unit outside. He didn't need to do a tune-up and he told me that I would soon need to change the air filter. He also told me that the freon was about a third low, but if he added more he would have to charge me $50.00. Of course I said no to that, which means that I'l perhapsl need to call someone else later this summer for more freon.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

$39

Camille G.
06/2013
4.0
heating & air conditioning/hvac
  + -1 more
It was ok, nothing spectacular but I would recommend them. They came out pretty quick and were on time.
Description of Work: I used Quality 1 Energy Systems for an AC tune up.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Norman B.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
I would say I got my moneys worth to walk into the door. I think he did more then the $39 worth, it was just the freon cost that caught me.
Description of Work: I used Quality 1 Energy Systems to clean up some wiring and put in two pounds or freon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Jennifer M L.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
I purchased an HVAC tune-up deal, and the service technician came out and evaluated the unit. It turns out that the condenser needed to be replaced. We got several options quoted, compared them to similar options from another company, and went with Quality 1. We got a 17 seer, 4 ton Trane unit for $8250, when the other company was quoting over $10k for a 16 seer Lennox. They performed the installation quickly and cleanly, and we've been happy with the unit so far.
Description of Work: A/C service and evaluation, HVAC unit replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$8,250

Rodney C.
05/2013
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
The work went good and they did not charge me anything extra.
Description of Work: I used Quality 1 Energy Systems to check my AC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$39

Fred S.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
Overall great job at a great price.
Description of Work: They installed a new 3 ton Trane condenser and coil unit for the price quoted. They also installed two new Trane touch pad thermostats. They arrived on time, communicated very well and all in all did a great job for a very competitive price. I would absolutely recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Thomas C.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
I found Quality 1 Energy Systems through the recent Angie's List deal promotion for a full XR13 system replacement. I called Q1ES the very first day and within hours, Mohammad arrived at my home for a custom assessment and quote of my systems. While my HVAC systems were fully operational and without immediate concern when he came to my home, Mohammad was honest and fair in stating that there was no immediate need to change the systems but that some efficiencies could be gained if I wanted to proactively replace the systems through the deal. I respected his honesty and professionalism and decided that the Angies List promotion was too good to pass up. I ended up purchasing the Angies List deal from him plus an entire additional system at the same time. Today, he and the crew completed the entire 2 system replacement. They were extremely clean and courteous and left no trace in my home that major HVAC equipment replacement had occurred. Mohammad was extremely well priced (through the Angies List deal and through a seperate transaction) and went above and beyond my expectations of the transaction by completing other HVAC related tasks and replacements in the same visit. Really respect the approach and attention to detail, the professionalism of this operation, and the extremely fair pricing all the way around. Look forward to giving them many word of mouth recommendations and using their services in the future! Thanks again guys and keep up the great work!!!
Description of Work: Full Replacement of 2 Trane XR13 Residential Air Conditioning Systems. This included both outside condensors, inside coils, and all the line prep, maintenance, and refrigerant.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,448

Blake A.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
After a mixup with my appointment time, they arrived and went right to work. The tech checked out all units and gave honest feedback to me, which I feel was very important. At no point did I feel he was trying to upsell me or anything like that. He gave his honest opinions on where he felt my system was and also did some of the things that would be considered preventative maintenance. He cleaned the outdoor condenser coils, checked the amperages, and also checked the freon charges, etc. There was no lubrication involved, as is usually stated on these and quot;tune ups,and quot; but I believe many of these systems are self lubricating, whatever that means. Needless to say, I felt it was a great job and would use them again for future work. I was impressed with their professionalism and it all seemed thorough.
Description of Work: Had 2 HVAC units checked out (2 air handlers, 2 outside condensers) for preventative type work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$110

Nolan B.
01/2013
5.0
heating & air conditioning/hvac
  + -1 more
Completely satisfied and would use them in the future without hesitation!
Description of Work: Promptly arrived, isolated the problem and fixed it on the spot. Great work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Balaji P.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
Our heater stopped working on the coldest day of this year. Called one company but they could not fix it and suggested to replace the furnace. One of my friends suggested to call Quality and I called them. The service charge was a good value. The response was very quick and they sent a technician same day after hours. Saad came and did a through troubleshooting and found it was a loose connection on the pc board. He fixed it and also gave several valuable suggestion. I asked him about replacing the system but he was not all pushy and gave me suggestion and said let them know whenever I am ready. Later I got a quote from their corporate and it was better than other companies quotes. Then I had to leave on vacation and will replace the system once I am ready. My friend who referred them to me had his system replaced couple of years back and had been very happy with their service and highly recommend them. I would not hesistate to call them for service or system replacement.
Description of Work: Furnace broke on the coldest day of the year and Quality got it working with no added charges. The tech who came out was very detailed and knowledgeable and fixed the issue other company could not fix. Highly recommend and will use for all future needs. Finally found a company I can trust.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bryan Harvey-Lee S.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
Went very well. Same day service.
Description of Work: Heating was not coming on. Thermostat replaced and installed. Working again, no problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Cynthia R.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
They were very friendly, courteous, and knowledgeable and I would definitely use their services again.
Description of Work: I bought one of the $40 service call coupons for this service because my a/c unit had been running very loudly in the house and wanted to get it checked. They were very quick to respond as well as come out for the inspection. We discovered that the fan in my in door unit had some broken parts so it needed to be replace as soon as possible in order to keep the motor from becoming damaged. The part was ordered locally and installed within a few days of the initial visit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Jutta P.
09/2012
5.0
heating & air conditioning/hvac
  + -1 more
They are do excellent customer and are always punctual.
Description of Work: They have been doing work on my air conditioner for years and years. I have them on a annual maintenance schedule.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Arash M.
09/2012
5.0
heating & air conditioning/hvac
  + -1 more
They were good. They were extremely responsive. They came out the same day within a few hours.
Description of Work: They did an air conditioning repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Contact information

10874 Plano Rd Suite D, Dallas, TX 75238

http://www.q1es.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:30 PM
Saturday:
9:00 AM - 2:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Electrical,
Dryer Vent Cleaning,
Plumbing,
Heating Oil,
Energy Efficiency Auditing

FAQ

Quality 1 Energy Systems is currently rated 4.7 overall out of 5.

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:30 PM

Saturday: 9:00 AM - 2:00 PM

Quality 1 Energy Systems accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Quality 1 Energy Systems offers free project estimates.
Yes, Quality 1 Energy Systems offers eco-friendly accreditations.
Yes, Quality 1 Energy Systems offers a 5% senior discount.
Yes, Quality 1 Energy Systems offers emergency services.
Yes, Quality 1 Energy Systems offers warranties.
Quality 1 Energy Systems offers the following services: Repairs, Replacements, New Construction, Commercial & Residential, Duct Cleaning, HVAC Service
Ask for details.

Contact information

10874 Plano Rd Suite D, Dallas, TX 75238

http://www.q1es.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:30 PM
Saturday:
9:00 AM - 2:00 PM