Power Jack Foundation Repair

Seriously just look up this company online, look up their reviews here and elsewhere. This company is the worst business I've ever came across. Even the insurance companies and home warranty companies are 10 times better. They would try anything and everything to not honor their warranty. I have legacy warranty on my foundation for work previously done by PJ, it is obvious to the average Joe that they needed to be adjusted. Instead PJ comes out and tells me that these piers are holding fine and I need new piers on the other side of the house. I've had multiple foundation companies and engineers come out and all said that side of the house was fine and I needed to get PJ to adjust the existing piers. Yeah after multiple attempts, PJ refuses to honor their warranty and adjust those piers, instead they bluntly said the only way they're gonna come out and do any adjustment is if I let them install new piers (which I don't need) on the other side of the house for $6K. And if get anyone to come and adjust the existing piers, I'd void the warranty. Holy majorly do I look stupid or what? I call that highway robbery, I rather pay another company to redo the work than trust these crooks. So everyone please do yourself a favor, avoid this company like the plague. If you already have warranty with them, good luck having them honoring it. Oh yeah please do not trust a word they say, get second opinions from another foundation company or an engineer. This company deserves to be shunned by everyone and its owners clearly don't believe in Karma.

I started using Power Jack Foundation Repair about 8-10 years ago. I had a very negative experience. I had to hire a structural engineer to come out after their work and another company. The first time they came out and we trusted them and they put piers on the south east side of our house, and then we went through and we fixed the cracks thinking that we had everything covered. Soon as we got that done, in a few months, the cracks started to reappear. Not only did they reappear but they started to expand and also we had cracks in other areas. So we called Power Jack out. They came and they said that they pushed the piers more and we should be fine. Each time they would come out they would tell me that I had a plumbing leak. So we call a plumbing company, pay about $200 to be told we have no plumbing leak. This happened twice. We paid two different companies.

Then the house continued to come apart. The window upstairs looked like it was ready to hit the ground. So we called them out again and of course the brick work outside was damaged, and they said, okay well you have a plumbing leak. We said, no, no plumbing leak. We've called plumbers out twice. They said, the next thing we have to do is come in to your house and tare up the hardwood floor and put a pier there. At that point my husband and I said, we can't trust these people anymore. So we got a structural engineer and the structural engineer came out and said the tree was a definite problem, we needed gutters, and the work that Power Jack had done was inferior. So I hired an Arborist to come out and he said the tree was a problem because the roots were so large that it got under the house and the root would absorb all of the moisture. The structural engineer said that you need gutters to move the water away from your house and that won't cause standing water which is causing the issue. In the end there was so much we had to pay because there was so much damage to the house. We installed gutters, we had to have brick work done, the windows had to be replaced.

We had to call Power Jack Foundation Repair back out because we wanted our warranty to be valid. A year or two after the first time they were here the south west corner of the house needed to be raised, we had issues there. So they came and fixed the other side of the house. So far that has been good. They were here in the spring of 2011 this time.

That's right, they did do my foundation last, I guess it was last summer some time. I mean it was quick and it was a, the process, I'm obviously going to have to have some follow up on the foundation issues across the house so I don't know how well it, how well the fix did. The price was good though. I think for what they put in was good I just don't know if the true assessment was what was needed for the house, across the whole house. It would have been the July time frame. I want to say it was $3500. The thing that stood out was just the individual was courteous and helpful. I think it was a quick and easy process. So when I got the the house was under warranty with them and if I start using someone else I lose that warranty on some things that I put in so I'm stuck in a way using them for something, like my recommendation was just make sure you do go get other quotes and talk to other companies but I think that's more of a generic thing. I would consider using them again in the future. Even if I didn't, I would still use them in the future.

Foundation had moved so much that I was unable to shut my door. Was promised to be able to close and lock door same day. They were very polite and punctual and I have had no further issues with my foundation. They also gave me a lifetime warranty on the home.

They are doing a good job. They gave me an estimate and the total was $10000 for cabinets and flooring and installation. It was great and I had no problems getting the estimate. They are doing an excellent job, the cabinet guys were great, the flooring guy was great and we haven’t had any problems.

It was ok - Was done in a day, no leaks yet!u

I’m not to happy with the work. It’s very hard to keep clean.

I was so pleased with the results as the shades fit perfectly. I did not receive a sale price but I felt it was still reasonable. I chose them as they will cut the material to custom fit. I have shopped at the store on a number of occasions. The employees are more than willing to assist me.

The storm door going from the house into the garage has a problem. The day the workman installed the door, upon doing a demo of how the door worked, it was found that the self contained screen was defective. The installer stated he would have a person by the name of Season Bell contact us regarding what would be done. Ms. Bell contacted us and stated that the problem would be taken care of. A new part was sent to our home. After looking over the 10 step repair, it was decided that A) We had paid good money to have the product installed correctly, B) We are not very handy, that was the reason we had paid to have the work done, C) The part was defective, and this was no fault of ours. Messages were left and the calls not returned. We then found Ms. Bell no longer worked there. We went in, we were told after leaving our info, that someone would call, no one did. Called AGAIN, spoke with Jason. Promised someone would call. Still no call. The door going from garage to yard will not latch.

THEY DID A VERY GOOD JOB. THEY WERE ON TIME AND GOT THE JOB DONE IN A TIMELY MANNER. THEY WERE VERY FRIENDLY AND RESPECTFUL. THEY EVEN HAULED THE OLD CARPET AWAY AFTER THEY TORE IT OUT.

WHEN WE WENT TO THE STORE, THEY HELPED US FIND A SCREEN DOOR THAT WOULD FIT. WHEN THEY CAME OUT TO INSTALL IT, THERE WERE NO PROBLEMS. THE DOOR IS FINE AND IN WORKING CONDITION.

I THOUGHT THIS COMPANY AND THE WORKERS WERE BOTH OKAY. I DON'T THINK THE WORK WAS BAD, BUT I DON'T THINK IT WAS ANYTHING SPECTACULAR. I BELIEVE THAT THE WORK THAT WE HAD THEM DO, ANYONE COULD HAVE DONE IT. IT MAY HAVE EVEB BEEN AT A CHEAPER PRICE.