Poolie

pool cleaning service

About us

We founded Poolie to give Texas homeowners and businesses the quality pool service they deserve. There’s a reason we’re the fastest-growing pool service company in Texas! If you’re tired of unreliable pool services, schedule with us to experience the Poolie difference today.

Business highlights

16 years of trusted experience
Se Habla Español

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.223 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
17%
3
0%
2
0%
1
13%


Rating CategoryRating out of 5
quality
4.3
value
4.3
responsiveness
4.2
Showing 1-23 of 23 reviews

CHARLES N.
10/2024
5.0
Needed a pump replaced. Poolie responded quickly and performed excellent service to replace old pump. Techs were knowledgeable and resolved all issues quickly and efficiently. Will use for all my pool needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nakesha N.
08/2024
5.0
Experienced and educated. I love finding professionals who really know their stuff!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David W.
06/2024
4.0
They communicated well. Some up selling however.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Nick G.
05/2024
1.0
I cancelled my service with them because of their shady business practices. They would send me random invoices for repairs I never requested and were never discussed with me. They continue to charge my card month after month (now 5 months after I cancelled) even though no services were provided. I was refunded by my bank after calling out their fraud, but it was still a huge inconvenience. This company is definitely not to be trusted.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Kunal D.
05/2024
5.0
Quick follow-up, great service, and great customer service. Whenever I had an issue and call them they send someone immediately

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Russell B.
05/2024
0.5
I hired them for a month of service(3 cleanings), because the salesman swore to me that he could get my pool in order without draining and scrubbing it. It was agreed that the first technician would help me remove the pool cover, which they did not and also tried to charge me for a cleaning after they showed up and just left. They have never showed up the day that they should have, besides the first time when they just left. It was also agreed upon by the original salesman that they would use a pump so the gunk at the bottom of the pool would just not be sucked into my filter and then recycled back into the pool once they left, which the last tech., who I did not request, did not even bring. So as of right now, I've only had two cleanings and simply requested a partial refund for the last, which they have ignored and have not responded back to me with! DO NOT PAY UP FRONT IF YOU DO GO WITH THEM!! Their sales team does not communicate at all with their field service team, which I believe created all these issues and confusion, but that is not my fault!!

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


SanJuanita V.
03/2024
5.0
Very professional and knowledgeable

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0


Greg S.
12/2023
5.0
.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0


Josh W.
09/2023
5.0
Na

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Matthew F.
08/2023
N/A
customer said he was very happy
Rating CategoryRating out of 5

Shane H.
08/2023
4.0
Good service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Debbie S.
08/2023
5.0
Happy!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ashley C.
06/2023
5.0
Friendly and reliable

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Deirdre R.
06/2023
5.0
Great customer service. Knowledgeable techs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marc M.
05/2023
5.0
An unsolicited review of POOLIE pool services: I am not sure where I got the name of Poolie pool services, but what a find!!! This company was one of the best companies I have ever dealt with, the immediate response to any of my emails and/or messages, the quality of the work, the professionalism of all of the employees, the courtesy of their workers are all reasons that I felt compelled to write this review. Jason, great guy and took care of every single concern that I had. Justin, very good worker and would let me know every detail of what was going on Paul, just installed a new valve for me and was quick, efficient, and very courteous Poolie quoted the resurfacing of my in ground 22,000 pool as well as replacement of a bad skimmer and gave me the best price of all of the quotes, they did the work fast and efficient, cleaned up after every visit and maintained the pool even after the pool was complete and full of water to make sure all was as I wanted it. I rarely do reviews, in fact, this may be my first unsolicited one I have ever done, but this company has really proved to be a great find, hope you will consider them, I doubt you will be disappointed. Marc Marroquin Westhill Estates

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeff E.
05/2023
5.0
Came the next day! Have to have a follow up visit due to the initial condition of my pool, but looks great so far.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Eric P.
04/2023
5.0
Easy to work with and quick to respond. Looking forward to a long term relationship with this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ferne M.
04/2023
5.0
so far, pleased

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Jennifer L.
02/2023
5.0
Patrick and Chris were extremely knowledgeable about all of the pool repairs that my pool needed. They even called out things that were a problem seven years that are still an issue, but we gave up on fixing. They were so great, I hired them to perform the regular weekly maintenance, too. I'm looking forward to a great summer in the pool thanks to Poolie!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

KAREN E W.
06/2022
4.0
I would rate 5 stars but communication is lacking on expectations as a new customer

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Tim E.
04/2022
4.0
.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Ankur C.
04/2022
5.0
Great service so far

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nancy B.
03/2022
5.0
The man who cleans my pool came the very next day after I hired him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

    Contact information

    Canton St, Dallas, TX 75226


    Service hours

    Monday:
    Closed
    Tuesday:
    Closed
    Wednesday:
    Closed
    Thursday:
    Closed
    Friday:
    Closed
    Saturday:
    Closed
    Sunday:
    Closed

    Licensing

    Licensed*

    Trade License Number
    1265
    Trade License Locale
    TX
    Trade License Expiration
    08/17/2025
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    pool cleaning service

    FAQ

    Monday: Closed

    Tuesday: Closed

    Wednesday: Closed

    Thursday: Closed

    Friday: Closed

    Saturday: Closed

    Sunday: Closed

    Poolie accepts the following forms of payment: CreditCard
    Yes, Poolie offers free project estimates.
    No, Poolie does not offer eco-friendly accreditations.
    No, Poolie does not offer a senior discount.
    No, Poolie does not offer emergency services.
    No, Poolie does not offer warranties.

    Contact information

    Canton St, Dallas, TX 75226


    Service hours

    Monday:
    Closed
    Tuesday:
    Closed
    Wednesday:
    Closed
    Thursday:
    Closed
    Friday:
    Closed
    Saturday:
    Closed
    Sunday:
    Closed