Platinum Multimedia

home theater designer, television repair, handyman service

About us

At Platinum Multimedia, we take great pride in our experience, expertise, quality, and customer service that we provide to meet the customers' needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large, or small, the job. How can we help you?

Business highlights

16 years of trusted experience
Se Habla Español

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.984 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
2%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
responsiveness
5.0
Showing 1-25 of 84 reviews

Kimberly R.
06/2021
5.0
The service tech was extremely knowledgeable and understood exactly what needed to happen to solve all of our issues. He took care to explain what he found and what the resolution was for each location he addressed. If I need any further work I will definitely be using them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Marc M.
05/2021
5.0
The technician was very attentive and answered questions. He was available after the installation for questions. Very quick to respond and did not try to upsell.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Keith W.
05/2021
5.0
Great guys. Easy to work with!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bill O.
04/2021
4.5
Humble and effective

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Jeri F.
02/2021
5.0
Able was very professional and pleasant. He was extremely patient with my constant changes. I definitely recommend him if you want good neat job and a excellent customer service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brenda S.
01/2021
5.0
Very polite. Wore a mask the whole time. Presented several solutions and got the job done right!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Artise B.
01/2021
5.0
GREAT JOB!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jason B.
01/2021
5.0
Very responsive. Fair price. Good work. Great communication. Thank you!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Travis S.
01/2021
5.0
Very professional!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$250

Kevin S.
01/2021
5.0
Great customer service at a reasonable price. Would recommend

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dana H.
01/2021
5.0
Abel was prompt and very professional. He did an excellent job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cheryl S.
01/2021
5.0
Abel called quickly as soon as I posted the need for an amplifier install. He made an appointment for the following day ( on a weekend) and showed up exactly on time, completed the project to our satisfaction and all done with a fair price. I would highly recommend this young man to anyone who can hire him for his knowledge and services !!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

neal g.
01/2021
5.0
Great Company Hang 70” and 85” TV They did an amazing job on hiding the wires and took there time and was very respectful. A company

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Anton F.
01/2021
5.0
Awesome

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Vicki B.
01/2021
5.0
On time, very customer friendly and would definitely use again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$450

Al P.
01/2021
5.0
Abel from Platinum Multimedia came to my house. He was very courteous, professional and knowledgeable. He immediately was able to access the work effort that was required to get my universal remote updated for a new TV. In short order he got everything working the way they we wanted. He is now my “go to” guy for any future AV or security projects I might have. I highly recommend Platinum Multimedia for any AV work you might have.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Shalah C.
01/2021
5.0
Really great service! Thorough, fast and inexpensive. Would highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$125

Stan Z.
12/2020
5.0
Professional and timely! Good experience!!! All good!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Carl M.
12/2020
4.5
Outstanding customer service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Richard M.
12/2020
5.0
Abe was friendly, easy to work with... Followed up with answers to questions, etc. Just had work done; everything seems to work fine and if any issues, Abe said to let him know and he will take care of. Happy with his Network install.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$900

Carlos S.
12/2020
5.0
Abel was very nice, on time. and very professional. I will be using Platinum Multimedia for all of my audio/video needs!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jonathan K.
12/2020
5.0
Quick contact and on-site within an hour, and scheduled the job for the next day. Arrived a few minutes before the scheduled time and got right to work. The guys did a great job getting the wires pulled and terminated. Definitely will use in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joe C.
12/2020
5.0
Professional service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Corey S.
12/2020
5.0
Abel was very knowledgeable. He was able to recommend a specific solution that was best for OUR needs. He exceeded our expectations and I will be calling him back to complete some additional AV projects in 2021!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,600

Jenae W.
12/2020
5.0
Awesome job! They hung my tv and hid the cords (and cleaned up after themselves). Would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

2723 Cancun Lane, Dallas, TX 75287

http://platinummulti-media.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

home theater designer,
television repair,
handyman service

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

Platinum Multimedia accepts the following forms of payment: CreditCard
Yes, Platinum Multimedia offers free project estimates.
No, Platinum Multimedia does not offer eco-friendly accreditations.
No, Platinum Multimedia does not offer a senior discount.
No, Platinum Multimedia does not offer emergency services.
No, Platinum Multimedia does not offer warranties.

Contact information

2723 Cancun Lane, Dallas, TX 75287

http://platinummulti-media.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed