He showed up on time and seemed to know what he was doing. He provided appropriate suggestions during his visit; however, it's been months and we have NEVER received the final written report. We have attempted to contact him and he does not reply.
Description of Work: We needed to know whether we could safely remove a wall and make other structural changes in our home.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$350
Charles J.
05/2008
5.0
structural engineer
 + -1 more
Mr. Tsao responded quickly to the initial inquiry and arrived promptly as scheduled to perform the inspection. He told me the cracks were due to some seasonal ground shifting and that they were cosmetic. He suggested some grading work in certain areas to improve drainage. He said the movement in my foundation was in the normal range and explained how he arrived at his conclusion. He promised to forward a written report and to be available to answer any questions I might have regarding the report in the future. The report took awhile to get from him. I had to make some follow up calls. When I did get the report, however, it came with an apology for the delay. I assume this means that the delay was unusual in my case.
Description of Work: I was concerned about some cracks developing in the concrete at the base of my exterior walls. My home has a pier and beam foundation. I had him perform an inspection of my home and provide a written engineering report.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$325
RENEE B.
03/2007
5.0
foundation repair
 + -1 more
The company ad in the phone book looks professional and a little intimidating but it seems to be solely Mr. Tsao who is not intimidating in person but is quite professional. I've called Pinnacle engineering 3 times over the years. Once for a report on the house I just sold, once for a house I was considering purchasing , and once for the house I just bought. All 3 times Mr. Tsao (pronounced chow) came over and took specific measurements around the entire house and property. Told me basically what he found and later mailed a hardcopy report and correction recommendation. He says if a company you hire for repairs recommends a different solution you may contact him for no extra charge to analyze the correction companies ideas and to give advice.
Description of Work: Bought a house and had Mr. Tsao come and take measurements to provide a plan of repair to house foundation and drainage correction. Mr. Tsao (pronounced chow) came over and took specific measurements around the entire house and property. Told me basically what he found and later mailed a hardcopy report and correction recommendation that I can take to people who professionally repair those problems. I like to get a structural engineer who has only a vested interest in the report and not the repair. I feel Mr. Tsao is very honest and reliable. Price depends on house size and other things. For instance, like if it is peir and beam or slab.. Or question so slight variation on prices but they tell you over the phone how much it will be before he shows up.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Structural Engineering,
Foundation Repair
FAQ
PINNACLE FACILITY ENGINEERING is currently rated 3.7 overall out of 5.
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
PINNACLE FACILITY ENGINEERING accepts the following forms of payment: Check
No, PINNACLE FACILITY ENGINEERING does not offer free project estimates.
No, PINNACLE FACILITY ENGINEERING does not offer eco-friendly accreditations.
No, PINNACLE FACILITY ENGINEERING does not offer a senior discount.
No, PINNACLE FACILITY ENGINEERING does not offer emergency services.
No, PINNACLE FACILITY ENGINEERING does not offer warranties.
PINNACLE FACILITY ENGINEERING offers the following services: ENGINEERING INSPECTIONS INCLUDING FOUNDATIONS, FRAMING, DRAINAGE, ADDITIONS, & NEW CONSTRUCTION.