Great! I found them through Angie's List, and have used them several times for cleaning oriental rugs
Description of Work: Several oriental rugs cleaned, purchased new pads also
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
lynn G.
06/2016
2.0
oriental rug cleaning
+ -1 more
unknown
Description of Work: area rug had to be cleaned twice; smelled sour after first cleaning. a bit better second time around but still smelled.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0
$450
Judi K.
04/2016
5.0
carpet cleaners, oriental rug cleaning
+ 0 more
unknown
Description of Work: Cleaned Karastan rug 4ft 4 inches by 6ft 9 inches.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$141
John S.
12/2015
5.0
carpet cleaners, oriental rug cleaning
+ 0 more
unknown
Description of Work: They were a pleasure to do business with and we would definitely use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
William M.
04/2015
2.0
carpet cleaners, oriental rug cleaning
+ 0 more
I sent out all my rugs to be cleaned at this company after reading good reviews. The people on the phone were nice and the delivery guys were great. However, the process was very h****** my rugs. My hand knotted rugs survived OK, but my largest rug ( a sumack) was ruined. The cleaning brought removed the top layer of weave in different areas of the rug, leaving white loose strands which appear like debris on the rug's surface. It looks like it was harshly scrubbed in those areas. The rug was in perfect condition when picked up. It did not even look dirty. I just sent it in to make sure rug was fresh and clean for family. I brought the white fibers to the attention of the delivery guys. They said it was just debris that would vacuum up. It absolutely is part of the rug and will not come off. The rug is dark colors so it is very visible. In the company's defense, I did not initiate a claim of any kind because a family situation demanded my time for months after. I would be happy to provide photos.
Description of Work: Picked up and cleaned all my rugs.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0
$1,100
Response from Persian Rug & Carpet Cleaning Co
Dear [member's name removed] I would like to thank you for your comments. We have received your note two years after the fact. It trouble me why you have waited so long to express your dissatisfaction. There is a better explanation for the white dots on your rug. The base of most rugs is cotton. The filament is not a continued string rather is tied to extension by a knot. When the rug is aged and soiled, these knots are not visible and when is cleaned they become obvious. I am sorry on your dissatisfaction. If you had told us about this matter, I assure you, we would have done whatever possible to earn your trust back. With respect, For Persian Rug Cleaning Ron Rais, Mgr
David C.
04/2015
5.0
oriental rug cleaning
+ -1 more
unknown
Description of Work: Cleaning and minor moth damage repair of our oriental rug. |They were very knowledgeable of what was needed to be done. |I would recommend this company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Persian Rug & Carpet Cleaning Co
Dear [member name removed], on behalf of all of us at Persian Rug Cleaning, I thank you for fine comments. I hope you enjoy your rugs in good health for many yrs. to com. Ron
Sandra D.
04/2015
5.0
oriental rug cleaning
+ -1 more
unknown
Description of Work: Brought in a 1980's inexpensive rug, but not stained & in good condition. It had apparently been rolled up for some time as it was dusty. Some of the fringe was gone. They cleaned the rug, fixed the binding on some sides and trimmed the fringe. The rug was really dirty and now looks good. This is the secone time I've used Persian Rugs. They do what they say.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$182
Response from Persian Rug & Carpet Cleaning Co
Thank you for your encouraging words. All of us at Persian appreciate your comments. Ron
Vivian T.
07/2014
5.0
oriental rug cleaning
+ -1 more
I began working with Ron at this company last year when he picked up and cleaned all of my oriental rugs in my entire home. He also did excellent repair work on one of my Persians that was unraveling in a particular place at one end of the rug. The people he uses are exceptional and very professional. They also were caring and friendly. When they returned to deliver the cleaned rugs, they did an exceptional job placing the rugs back on the floors and actually knew exactly where they were when they picked them up; they laid them in the exact same place to the T. I also brought Ron a rug to have cleaned that was synthetic and he did an excellent job on that as well and was timely in all of his work for me. His place of business is a pleasure to go to if you simply want to drop a rug or two off and/or to get rug liners cut to size. His prices are extremely reasonable which is also very important to me. highly recommend Ron and his company without hesitation.
Description of Work: Picked up, cleaned, returned all oriental rugs. Cut rug liners for several of m rugs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Persian Rug & Carpet Cleaning Co
Dear Mrs. [removed member name], comments such as yours is the real moral buster for all of us at Persian Rug. Thank you for taking time to reward us with such a comments. Respectfully, Ron
Ella O.
05/2014
5.0
oriental rug cleaning
+ -1 more
I spoke with Mr. Rais on Monday, April 28th, told him my rug needed cleaning and the fringe repaired. He assured me that it could be fixed, without seeing the damage. His team picked up the rug on April 29th. They were polite and professional. My rug was returned in beautiful condition after eleven business days. I was so thrilled with the outcome, I called Mr. Rais to tell him how pleased I am with the results. NO one else will take care of my rugs.
Description of Work: Cleaned and repair fringe on my nearly 30 year old, Oriental rug.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$489.2
Response from Persian Rug & Carpet Cleaning Co
Dear [member name removed] I truly appreciate your comments. I take great pride in our works and wonderful patrons such as yourself. Thanks again for encouraging words. At your service, Ron
Paula H.
02/2014
5.0
oriental rug cleaning
+ -1 more
I'm very pleased with the result. Picked up and delivered. Price was very reasonable.
Description of Work: Cleaned my 8x10 wool Persian rug that had not been cleaned in several years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Response from Persian Rug & Carpet Cleaning Co
We at Persian Rug Cleaning co appreciate and value your comments highly. Look forward to serve you again. Thanks again Ron
Carla M.
02/2014
5.0
oriental rug cleaning
+ -1 more
They were professional and friendly and explained the process in detail. In order to eliminate all stains and odor, they recommended a series of cleaning treatments and explained that the process would take a bit longer. Since we were storing the rug, we were not in any hurry and agreed that getting an excellent result was more important than the timing. They redelivered the rug to us, rolled and wrapped, but left the ends open so that we could add moth crystals during storage. We would highly recommend them to anyone.
Description of Work: They picked up, cleaned and delivered a large Persian wool rug. The rug had pet stains and needed to be thoroughly cleaned and prepared so that we can store it for future use. They called before arrival and arrived on time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Persian Rug & Carpet Cleaning Co
[removed member name] On behalf of everyone @ Persian Rug & Carpet Cleaning Co I thank you for your comments on Angie's List. That is truly our best reward. Thanks again. Ron Rais
Kate G.
10/2013
4.0
oriental rug cleaning
+ -1 more
I had checked around on Angie's list looking for professional Persian rug cleaners. That's the only type carpet I have in my house so I wanted to only have a specialty company to clean my rugs. The Persian rugs and Cleaners fit the bill. The nice thing is that came to my house and picked up each rung to take back to their shop to then clean it and deliver it back to me. That was included in the price. So Persian rugs came out to pick up all 3 rugs and about a week later called to let me know they were done. Since we were having some other things done in the house I asked if we could wait an extra week for delivery and they agreed. So the day came when they delivered the rugs and they positioned them just the way I wanted and left. They all looked clean and much newer after not having been cleaned in 15 years. In my small office is where one of the rugs was laid and I noticed an odor and determined that the rug has a somewhat sour smelling. I was going on vacation and thought I would leave it until I got back thinking it just needed more airing. When I came back from vacation, the rug still didn't smell very nice and s0w I smelled the other 2 and the second small rug also smelled. I call the Persian rug company and talked to the owner and let him know what I found and asked him to come back and pick the 2 smaller rugs up again and wash them. They came out the next day and picked them up, no questions asked. About a week later they call to deliver the rugs and they smelled so much better. Not sure what happened the first time with the rugs but I was very happy about them re-washing them without much complaint and I only gave them a "B" rating because the 2 small rugs were not cleaned properly the first time. Other than that, they were great and I would recommend them.
Description of Work: Cleaned 1 large and 2 small Persian type rugs
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$342
Sandra D.
10/2013
5.0
oriental rug cleaning
+ -1 more
I bought this rug at an estate sale several years ago and decided to have it cleaned, I was afraid it would cost several hundred dollars. The estimate over the phone was $95 as I didn't have the exact measurements of the rug. There was a minimum charge of $165 if they picked up & delivered the rug. I didn't want to pay that, so brought the rug to them myself. I didn't know anything about the rug, what it was made of, value, etc. The man who helped me told me the rug was all wool and would cost around $800 brand new. When he found out I purchased it at an estate sale, he suggested I never bring a rug into my house without getting it cleaned first. He said I wouldn't know what was in the rug. This company also repairs rugs. I failed to bring my Angie's list coupon with me when I picked up the rug and they applied the discount anyway. The rug must have had a lot of crud in it because it was much lighter weight after cleaning. I'd definitely use them again.
Description of Work: Cleaned oriental carpet 6 x 9
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110.7
Response from Persian Rug & Carpet Cleaning Co
Thank you for your comments. I hope we can serve again soon. At your service, Ron Rais,
roger W.
09/2013
5.0
oriental rug cleaning
+ -1 more
They were timely. I highly recommend them.
Description of Work: Took care of our old oriental rug. The fixed up some spots, cleaned them up real good, and put them back in the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$330
Aubrey B.
09/2013
5.0
oriental rug cleaning
+ -1 more
They did a great job, they even sent a handwritten follow up letter in the mail. They had their 50th anniversary and sent another letter which was very nice. I would recommend them to others.
Description of Work: They did some rug cleaning for us. They picked it up and also delivered
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Amy M.
05/2013
5.0
oriental rug cleaning
+ -1 more
That went very well.
Description of Work: They cleaned several oriental rugs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
KATHERINE G.
05/2013
5.0
oriental rug cleaning
+ -1 more
Persian Rug did a wonderful job. They were on time for the pickup and delivered the rug back nice and clean the day they said it would be ready. I will use them again in the future.
Description of Work: Picked up rug for cleaning and redelivered it a week later.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Renee B.
04/2013
5.0
oriental rug cleaning
+ -1 more
, The receptionist was courteous, sweet and very knowledgeable. The guys who picked up the rug were prompt, clean, friendly, careful and respectful of my floor, furniture and highly valued rug. The job was completed ahead of time. I was in need of having the rug stored through the Spring and possibly Summer, Ron, (the owner), said, "No problem, we'll just keep it and bill you at the end. We like to please the customer!" he was so accommodating, that it really shocked me. My only disappointment is that Ron doesn't clean other things like, kids, dogs, cars, and my house! Working with Persian Rugs has been a pleasure from beginning to end. I will never patronize another rug company.
Description of Work: Persian Rugs beat, shampooed, and air-dried my antique 8' x 12' wool braided rug.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$179
Response from Persian Rug & Carpet Cleaning Co
Dear [member name removed], You made my day!! many thanks, Ron
Ann L.
03/2013
4.0
oriental rug cleaning
+ -1 more
The rug came back much brighter. It didn't smell super fresh but "smell good" ingredients might be dangerous to the organic dyes. Sam was great. I've worked with him before--very thoughtful about moving furniture, etc.
Description of Work: I had a large antique oriental cleaned. It's been about 7 years since it was cleaned. I don't want to do it too often for fear of damaging it.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Diane S.
11/2012
5.0
oriental rug cleaning
+ -1 more
Pickup and delivery exactly as promised.
Description of Work: Rugs were cleaned and appearance much improved.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Claire S.
03/2012
5.0
carpet cleaners, oriental rug cleaning
+ 0 more
Everything went perfectly! Picked up rugs at appointed time, handled them with care, professional and friendly, cleaning was excellent, hand done, and delivery was right on time. Placed the rugs perfectly, were very patient while I changed my mind on positioning. Couldn't be a better experience.
Description of Work: Wonderful company, excellent cleaning of Oriental/Persian rugs, Great Pricing! Three very large rugs and four 8 x 6 rugs cleaned, pick up and delivery included, service was fantastic. Recommend them highly! Even repaired part of rug that was loose for very reasonable cost and pointed it out to me after receiving. Wonderful employees.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Evelyne B.
02/2012
5.0
carpet cleaners, oriental rug cleaning
+ 0 more
Persian Rug Company sent out 2 men to take 2 area rugs in to their facility to hand clean them. These 2 men were on time and very professional in their work. They swiftly & carefully moved the dinning room furniture and rolled up the area rug to take with them. They pointed out the problem with the old pad which was stuck to the floor. They recommended a new pad and suggested I speak to the owner of the company about purchasing one from them.They then removed the area rug from the den.They gave me a time frame of when the cleaning would be done. I was called the day after the work was done to schedule a redelivery time. Again, they showed up on time and went about moving furniture, laying down new pad and putting area rugs back in their original locations. Great attitudes and very professional!I will certainly use them again if I have the need. 3 area rugs
Description of Work: Took 3 area rugs to their facility to do hand washing and then return those area rugs back to original location. Also installed a new pad under one of the area rugs purchased from them.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Laura F.
06/2010
5.0
carpet cleaners, oriental rug cleaning
+ 0 more
I have used this company for years to clean my rugs and they are marvelous! They pick up and deliver and the staff couldn't be more professional. Even move the furniture to take up the rugs and lay them back down. The pads are exceptional, way better than you buy in the stores. Nice people. The estimate didn't include the pads so I was a little surprised at the price but overall excellent work. I will use them again. They also repair these oriential rugs.
Description of Work: I had 4 rugs cleaned and one of the rugs had new selvages on the edges as it was coming a little unraveled. I also purchased 3 rug pads - the largest of these rugs was 8 x 12 and the smallest 3 x 5 so they were fairly large. I had a problem with moth chewing on the rugs so not only did they clean but they worked on getting rid of the moths and their eggs. Three of these rugs were persian/oriental rugs, one fairly valuable.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Susan R.
09/2007
5.0
carpet cleaners, oriental rug cleaning
+ 0 more
They called ahead to pick up, measured the rugs, rolled them carefully, and gave me a receipt. Promised to deliver them in 2 weeks; they brought them back a few days early. Friendly service over the phone and during the exchanges. The rugs came back very clean, even the fringes. I was able to charge the bill upon delivery of the rugs and received a credit card receipt and thank you note in the mail in two days. Very professional and much less expensive than the two other oriental rug cleaning companies from whom I got estimates.
Description of Work: Persian hand-washed 7 heavily-soiled Turkish rugs for us (approximately. 250 sq. ft. carpet cleaning service).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$512
04/2004
5.0
carpet cleaners, oriental rug cleaning
+ 0 more
IT WAS EXCELLENT SERVICE. THEY WERE POLITE. THEY PICKED UP AND BROUGHT BACK MY CARPET FREE OF CHARGE.
Description of Work: THEY CLEANED ALL OF OUR NICE RUGS.
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Service Categories
Oriental Rug Cleaning,
Carpet Cleaning,
Upholstery Cleaning
FAQ
Persian Rug & Carpet Cleaning Co is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 4:00 PM
Tuesday: 7:00 AM - 4:00 PM
Wednesday: 7:00 AM - 4:00 PM
Thursday: 7:00 AM - 4:00 PM
Friday: 7:00 AM - 4:00 PM
Saturday: 9:00 AM - 1:00 PM
Persian Rug & Carpet Cleaning Co accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Persian Rug & Carpet Cleaning Co offers free project estimates.
Yes, Persian Rug & Carpet Cleaning Co offers eco-friendly accreditations.
No, Persian Rug & Carpet Cleaning Co does not offer a senior discount.
No, Persian Rug & Carpet Cleaning Co does not offer emergency services.
No, Persian Rug & Carpet Cleaning Co does not offer warranties.
Persian Rug & Carpet Cleaning Co offers the following services: Rug cleaning & restoration, appraisals, pick up delivery, & tapestry cleaning, residential & commercial, , furniture cleaning , rug storage & imported persian rugs animal hides cleaning