Perfect Pitch Piano Co

Musical Instrument Repair, Piano Tuning, Piano Movers,

About us

Wouldn't it be great if you could have your piano moved or tuned by expert piano technicians you can trust? Our experienced team of dedicated piano movers, piano tuners, & piano rebuilders utilize time-honored methods and professional equipment to achieve the level of perfection our clients expect. In addition to piano moving and tuning, Perfect Pitch Piano Co. also specializes in piano restoration, piano refinishing, and piano appraisals. We offer new and used pianos for sale in our Dallas based piano studio including a wide variety of piano care products, benches, and piano accessories. Evening and Weekend Appointments Available Upon Request.

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

Piano Tuning, Piano Appraisal, Piano Moving, & Piano Restoration. New & Used Pianos For Sale!

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.873 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
10%
3
4%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.7
Showing 1-25 of 73 reviews

Robert O.
05/2019
5.0
piano tuning
  + -1 more
The piano sounds great. With the tuning, he also appraised the piano and gave me a certificate stating the value of the piano.
Description of Work: Piano tuning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Derek P.
01/2019
5.0
musical instrument repair
  + -1 more
Great Service, would use them again!
Description of Work: Moved Piano

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Donna J.
11/2018
5.0
piano tuning, musical instrument repair
  + 0 more
It was great. A friend gave me the piano. It had been in storage for several years. I don't think it had ever been maintained, it is approximately 40 years old. It was a mess. It is now 90% correct. After it is played regularly, it will need a follow-up tune-up in 6 months. The service was awesome.
Description of Work: Piano standard tune-up, pitch correction

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

Mark E.
11/2018
5.0
musical instrument repair
  + -1 more
I am a pianist who studied piano for 21 years and had always played on a yamaha. We saw Perfect Pitch on Facebook and scheduled a tuning for the piano I traded and bam!!! Brandon and the crew were professional, courteous, prompt, reasonable and most of all brilliantly knowledgable regarding Pianos, Tuning, and moving. I would highly recommend Perfect Pitch.
Description of Work: Purchased a Yamaha Piano

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Susie P.
10/2018
5.0
musical instrument repair, piano moving
  + 0 more
Very thorough, very professional and quick to respond. Would definitely hire them again.
Description of Work: Move piano from 2nd story apartment to one story home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$345

Nancy B.
07/2018
5.0
piano tuning, musical instrument repair
  + 0 more
I have an unusual antique piano that had been in storage for 2 years. Piano was a challenge to tune due to its age. They did a great job and were very careful with the parts that were fairly brittle. Appreciated their obvious experience with tuning an antique piano and their attention to detail. Enjoyed learning from the friendly conversation too. Definitely recommend and certainly would re-hire.
Description of Work: Tune an antique piano.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Jim R.
06/2018
5.0
piano tuning, musical instrument repair
  + 0 more
The piano could no longer be tuned. The gentleman explained what had changed, and why the piano could no longer hold a constant pitch on certain notes.
Description of Work: Needed an antique piano tuned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$156.96

MATTHEW C.
05/2018
5.0
piano tuning, musical instrument repair
  + 0 more
We're in the process of moving off the continent and are trying to sell our baby grand. After finding positive reviews on Angie's list, we hired Brandon to appraise our 1970's refurbished baby grand. He came all the way to The Colony, TX, was on time, courteous, and thorough. He was so honest and thorough that he asked us for more time to complete the appraisal since our piano was a unique model of Baldwin that had only been in production for a limited amount of years. I love his honesty! We had a verbal appraisal done and later we called Brandon again for a written one. He was so very accommodating, responsive, and such a great lister on the phone. We highly recommend them for the fulfillment of your piano needs.
Description of Work: In home piano appraisal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol P.
01/2018
3.0
piano tuning, musical instrument repair
  + 0 more
As an Angie’s List member I was supposed to receive an appraisal included with my tuning. I never received the appraisal even after my follow-up inquiry.
Description of Work: Piano tuning

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0


Response from Perfect Pitch Piano Co
Hello Mrs. [Member Name Removed], I sincerely apologize for the delayed response and for the oversight on your free piano appraisal. The Christmas holidays kind of got away from us and we are terribly sorry for any hassle redeeming your Angie's List offer! We have emailed you digital copy of the piano appraisal, and we have also put a hard copy in the mail to you. Please let us know if you need anything else for your piano. We are eager to help and your musical enjoyment is our number one priority. Happy New Year!

Ramesh R.
10/2017
5.0
piano tuning
  + -1 more
They're always very good, very punctual. I've used them more than once.
Description of Work: It was a regular tune-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$132

Karen C.
09/2017
5.0
piano moving
  + -1 more
Great! Arrived within time range. No problems, arrived safely.
Description of Work: Moved a spinet piano to another house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Christine P.
09/2017
5.0
musical instrument repair
  + -1 more
Piano is now in tune and no longer has a foreign object underneath a key.
Description of Work: My piano needed tuning and had something stuck under a key. Gentleman was very helpful and informative.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

SUSAN B.
07/2017
5.0
piano tuning, musical instrument repair, piano moving
  + 1 more
I had wood floors installed in my formal living room, and the piano had to be moved until the work was completed. They came on-time and VERY carefully packed, padded and moved the piano into an unused area until the work was done. I really appreciated that they took extra precautions to make sure that everything was sealed around it, because dust was EVERYWHERE- except on (or in!) my piano. They also left extra padding to make sure that it was super protected from dings or dents. When they reset it after the work was done, they were really great about the whole "A little more to the left, now right just an inch... no wait!" thing. I had no idea how the brass had gotten - it had built up a thick, green patina from moisture (from my dogs or from mopping). But they looked NEW when they brought them back. The tuner came out about a week after, and he was great. I knew it was ridiculously out-of-tune- I had to leave the house while he was working, it was THAT bad! But he stayed until he got it perfect. My piano looks gorgeous and sounds great... These are the only guys I'm gonna use.
Description of Work: I have a 5'3" Yamaha Baby Grand Piano. I used these services to facilitate a remodel: * Pack, move and protect it until remodel was finished. * Had all the brass hardware taken to the shop to be cleaned and polished. They took the legs to polish the wood and clean the brass castors, and the pedals. * They came back out and reset the piano where I needed it to go and reset the brass pieces. * They came out a week later and tuned it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Orlando V.
07/2017
5.0
piano moving
  + -1 more
They were right on time and took extra care of my instruments. It was nice to know they had all proper equipment and a legitimate moving vehicle and trailer.
Description of Work: This company has moved pianos for me a couple of times.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

Orlando V.
07/2017
5.0
piano moving
  + -1 more
The movers were very meticulous and very careful with moving my baby grand Baldwin. It was nice to have pros come out and do the job right with all the proper equipment. I've heard of horror stories of people hiring regular movers to move their pianos and only end up with badly damaged instruments. My advice: hire real piano movers! Brandon and his crew are excellent.
Description of Work: Piano Move

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marcus S.
05/2017
5.0
musical instrument repair
  + -1 more
All is well and our piano is playing music at the right pitch.
Description of Work: Everything requested was completed at the scheduled time

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

David S.
05/2017
5.0
piano moving
  + -1 more
They were there a few minutes before the scheduled time. Very polite. Most importantly - very knowledgable, careful, and skillful in moving this very old piano. The gentleman in charge was training a newer person and talked him through every step, every move, lift, tilt, and turn. This gave us a little insight into how he was thinking and planning several steps ahead. Super impressed and grateful that my vintage piano was handled like an antique in the Smithsonian. Actually, I wouldn't be surprised if these guys were regularly used by museums, they're THAT knowledgable and careful. Price was also more reasonable than others.
Description of Work: Moving of vintage (1918) upright piano.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Rebecca C.
05/2017
5.0
piano moving
  + -1 more
Perfect Pitch was amazing. I can't begin to tell you how precise and remarkably smooth they handled the move of our vintage upright piano. It was a tricky series of angles but they made it look easy. Great professionals and I would highly recommend them.
Description of Work: Needed out upright piano moved to our new house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Emilia H.
05/2017
5.0
piano moving
  + -1 more
Dan the cowboy is awesome. I will never forget this gentleman as he performed the moving of our piano is such a professional and creative way. There aren't too many individuals like Dan and Tate left in this world. Do not be deceived by their size, it's the quality and attention that made all the difference. I would certainly recommend this group to anyone.
Description of Work: Moved baby grand piano from one house to another.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$355

Mark G.
05/2017
5.0
musical instrument repair
  + -1 more
I was very pleased with the ease of scheduling and the quick response. The work was well done and we were completely satisfied. I would definitely hire them again.
Description of Work: We had our piano tuned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Constance (Connie) G.
05/2017
3.0
piano tuning
  + -1 more
He's alright, I don't use the piano all the time, but he came out and tuned the piano. i'm not sure if it's totally tuned but overall good service.
Description of Work: tuned up the piano

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

Sarah H.
04/2017
5.0
piano tuning
  + -1 more
Went perfectly, my piano was in storage for about 2 years and needed much care and attention, they did an excellent job making it sound great again!
Description of Work: Piano tuned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$232

Charles I.
04/2017
5.0
piano tuning
  + -1 more
Arrived a little late because of some scheduling confusion, but once on the job the tuner did a great job. We prefered the personal tuning approach he used rather than a digital tuner. That extra level of personalization and craftsmanship was very much appreciated.
Description of Work: Retune a grand piano after it had been moved to allow house painters to do their job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$145

Brian P.
03/2017
5.0
piano tuning, musical instrument repair
  + 0 more
Piano tuning approx 2 hrs Piano repair and regulation completed over a two day period. I was very pleased with the results.
Description of Work: Piano Tuning: $125 Piano Regulation and repair: $800

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$925

Cynthia F.
02/2017
5.0
piano tuning, musical instrument repair
  + 0 more
Just fine. No problems. Sometimes it takes more than one tuning to get a piano precisely tuned - especially after a move, or a long period of time since tuning. When we got it tuned, it was maybe still half a key off, according to my husband. This was no doubt due to a move of the piano to a new house, and passage of time. The next time we call Perfect Pitch, we will do that find adjustment. I can't remember the cost, but I know that we found it to be reasonable.
Description of Work: They tuned our piano and did a nice job.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1(current)
    • 2
    • 3

Contact information

2412 Arbuckle Ct, Dallas, TX 75229

http://www.PerfectPitchPianoTuning.com

Service hours

Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 6:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Musical Instrument Repair,
Piano Tuning,
Piano Movers,
Storage

FAQ

Perfect Pitch Piano Co is currently rated 4.8 overall out of 5.

Monday: 10:00 AM - 6:00 PM

Tuesday: 10:00 AM - 6:00 PM

Wednesday: 10:00 AM - 6:00 PM

Thursday: 10:00 AM - 6:00 PM

Friday: 10:00 AM - 6:00 PM

Saturday: 10:00 AM - 6:00 PM

Perfect Pitch Piano Co accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Perfect Pitch Piano Co offers free project estimates.
Yes, Perfect Pitch Piano Co offers eco-friendly accreditations.
No, Perfect Pitch Piano Co does not offer a senior discount.
Yes, Perfect Pitch Piano Co offers emergency services.
Yes, Perfect Pitch Piano Co offers warranties.
Perfect Pitch Piano Co offers the following services: Piano Tuning, Piano Appraisal, Piano Moving, & Piano Restoration. New & Used Pianos For Sale!

Contact information

2412 Arbuckle Ct, Dallas, TX 75229

http://www.PerfectPitchPianoTuning.com

Service hours

Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 6:00 PM