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On Wheels Computer Repair

Computer Repair, Computer Training, Computer Sales

About us

O.W.C.R.is a full service computer center. Carry in or in home/office repairs. We offer custom built systems built to fit you home and office needs. We also so offer offsite Data Storage with up to 2.5 million gig of storage. This is our service offering not third party. Network setup and services designed around your budget and needs.

Business highlights

32 years of trusted experience
Emergency Services Offered

Services we offer

Computer repairs, new computers, gently used computers, software repairs and assistance, Network service and upkeep, stock as well as computer builds designed to fit your home or business needs, offsite data storage on our own servers here in Texas not in India or somewhere else. Your data is safe with our service. One key service we DO OFFER, that is The Old School Way Of Doing Business, Do what you say your going to do, When you say your going to do it and at a price that is fair to all.

Services we don't offer

Competition with big box stores.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.25 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
0%
2
0%
1
20%


Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.2
responsiveness
5.0
punctuality
5.0
Showing 1-5 of 5 reviews

Ellen M.
12/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: They saved me from a terrible potential identity theft virus, cleaned two computers and added new virus software to one computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$303

Max K.
11/2014
5.0
computer repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda W.
11/2013
1.0
computer repair
  + -1 more
I took my laptop to the shop for repairs. I was told the hard drive needed to be replaced. When I asked how much this would cost, I was told approximately $120.00. That seemed reasonable. When I came back to pick up the laptop, the cost was $270.00. When I asked why so much higher, I was told the $120.00 only covered the cost of the hardware. This did not include the cost to reinstall. I don't know if the Owner intentionally misled me on the cost, or, if he thought I should know what computer repairs cost. Lesson learned....if you need a quote, get it in writing.
Description of Work: Replaced hard drive

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$270

Jean M.
10/2011
5.0
computer repair, computer training
  + 0 more
Prompt. Knowledgeable. Listened to me and didn't make me feel stupid because I'm not a computer whiz. Didn't try to up-sell me or talk me into more stuff than I really needed. Came back promptly to address an issue with sound on my computer. Custom built my unit within a 24-hour period and they are there remotely and in person if I need them.
Description of Work: On Wheels Computer Repair promptly answered my request for someone to check my computer. I had connectivity issues and it was running very slowly. PJ, the tech who came to the house, arrived on time, diagnosed the problem and advised me on options. Within a day, I had a new, custom-built computer with only the options I needed, plus 'room to grow.' The price I paid was very reasonable and the quality of the new unit is superior. I very much appreciate their professionalism and their quick response time. I highly recommend them to people who rely on their home computers for business and professional needs. You'll get response much more quickly and economically than you would with other 'on-wheels' companies with bigger marketing budgets. I know, I've called around.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

DEBORAH W.
06/2011
5.0
computer repair
  + -1 more
If you miss the good old days of amiable customer service and having an ongoing friendly relationship with neighborhood professinals you can trust, then this is the company for you. Forget the fast-talking razzzle-dazzle of the big box retailers who try to push every new and overly expensive gizmo at you whether you need it or not. These are real gentlemen who give you the real low-down, great help, and good pricing. No kidding!
Description of Work: Several things. My old computer had crashed, and they got it up and running quickly so I could save my files, and it was FREE. I tried to pay them, and they just wouldn't hear of it. My goodness. They gave me excellent advice about getting a new computer. and I needed one badly, and after much research I decided to buy from them, because not only were they great, they were honest!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$930.84

    Contact information

    PO BOX 550942, Dallas, TX 75355

    http://www.OWCRonline.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 3:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Training,
    Computer Sales

    FAQ

    On Wheels Computer Repair is currently rated 4.2 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 10:00 AM - 3:00 PM

    On Wheels Computer Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    No, On Wheels Computer Repair does not offer free project estimates.
    Yes, On Wheels Computer Repair offers eco-friendly accreditations.
    No, On Wheels Computer Repair does not offer a senior discount.
    Yes, On Wheels Computer Repair offers emergency services.
    Yes, On Wheels Computer Repair offers warranties.
    On Wheels Computer Repair offers the following services: Computer repairs, new computers, gently used computers, software repairs and assistance, Network service and upkeep, stock as well as computer builds designed to fit your home or business needs, offsite data storage on our own servers here in Texas not in India or somewhere else. Your data is safe with our service. One key service we DO OFFER, that is The Old School Way Of Doing Business, Do what you say your going to do, When you say your going to do it and at a price that is fair to all.
    Competition with big box stores.

    Contact information

    PO BOX 550942, Dallas, TX 75355

    http://www.OWCRonline.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 3:00 PM