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91 years of trusted experience
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Reviews
4.4103 Reviews
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Showing 51-75 of 103 reviewsJoy D.
02/2012
foundation repair
+ -1 moreThey had to repair my foundation a couple times because they didn't do it properly the first time and now I have to repair it again.
Description of Work: I had them do warranty work from when I hired them in the past.
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Joseph K.
02/2012
concrete repair, foundation repair
+ 0 moreThey broke a lot of our concrete and did not fix it. They also tore the limbs off of a tree and severed the roots of the tree which caused it to fall. They fixed the foundation but caused a lot of other problems and did not come back to fix them.
Description of Work: We used them for foundation repair.
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$5,000
Response from Olshan Foundation Repair
Pat P.
11/2011
concrete repair, foundation repair, hardscaping
+ 1 moreThey were fine. They did a good job. The initially they came and were pretty responsive. A year or so later I had a problem and he said it would take me three months to get on his schedule. I told him that he had already done the work and why would it take so much time for somebody to come and answer couple of questions. After they got the job done their customer service was not that good. However, they did send somebody out after I made the statement and it did take them a month or two to come out.
Description of Work: We used Olshan Foundation Repair Co six years ago for foundation repair. They put in some piers for me.
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Yes, I recommend this pro
$4,000
Response from Olshan Foundation Repair
Carol D.
11/2011
foundation repair
+ -1 moreThe people at Olshan with whom I dealt were all accommodating and helpful.
Description of Work: The company who had originally done our foundation work sold their business to Olshan who assumed complete warranty service for our foundation for as long as we own the house (for a fee, the warranty can be transferred to new owner). Olshan has done additional work, under warranty, and has inspected and checked the foundation for any further shifting.
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Yes, I recommend this pro
Louanne T.
10/2011
plumbing
+ -1 moreMy washing machine and dishwasher were both backing up into my sink. This company had previously installed my hot water heater at a reasonable rate and excellent service, so I called them out again. He was running late because he got caught in the 635 5pm traffic coming out of his last call in Lewisville, but called to let me know. Once he arrived, he apologized, but I told him it wasn't a problem, which it wasn't. He ran a camera down the 1st clean out drain, saw no problems with the pipes (other than build up), and then snaked them out. He then went to the kitchen clean out, ran the camera and saw quite a lot of build up, so he snaked it out. After snaking, he checked the pipes with the camera again, and then tested by running the dishwasher and draining it. He reported back to me that he had checked the pipes all the way to the T. I had a $50 coupon from when I used them previously, and he already knew to honor it when he wrote up the bill. I am very happy with this plumbing company and plan to use them from now on. They are reasonable, do very thorough and efficient work, are professional, and seem to want to do a good job because that is how they work, not just for a good review.
Description of Work: Snaked the plumbing pipes on the north side of the house (2 clean outs) and checked with camera for any pipe breakages and leaks.
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Yes, I recommend this pro
$135
Jessica W.
10/2011
foundation repair
+ -1 moreNo call , no show, need I say more?
Description of Work: Scheduled an appointment for an estimate weeks ago because I needed a Saturday appointment and this was the first available date. They did not show and did not call.
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Anne B.
09/2011
concrete repair, foundation repair
+ 0 moreIt went well. The team was very clean and picked up after themselves. They did break one sprinkler pipe. They provided the service as described. When presented with the bill for the sprinkler break they paid it promptly. The team they send out is always good.
Description of Work: Olshan Foundation Repair Co did foundation repair.
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Yes, I recommend this pro
Frank A.
08/2011
concrete repair, foundation repair
+ 0 moreThere was nothing that I disliked about them. I thought they were easy to work with. I think their service is good. They were very professional. They were organized and they were generally pretty easy to work with. We will use their services again in the future.
Description of Work: We used Olshan Foundation Repair Co. We last used their services sometime in the summer of 2010. When we moved into the house, half of the exterior foundation was already done by them. We had them come out to do the other half. They did some warranty work as well.
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Yes, I recommend this pro
$13,000
JENNIFER C.
07/2011
foundation repair
+ -1 moresorry, I put it in the wrong box. See explaination for both in the previus question.
Description of Work: We had some cracks in the wall board in a couple of the rooms inside our house. We also had a big tree next to the foundation of the corner of the house where the cracks were located. The inspector was very nice. He did a thorough inspection. He suggested the cause was from the tree (and ofcourse some shifting from the soil we have here in N. Texas.) He mentioned that we had minimal damage from settling, but the foundation was not damaged as of yet, but would be if not repaired. He suggested that we needed 8 piers be placed under the corner of our home, on the corner of the rooms where the damage and the tree was located. The price, $4,400. He also advised us that his company was the ONLY company that guarenteed their work for life and was transferable. He explained our options for financing, which included an option to pay the balance due in 6 months, interest free. Once we agreed to have the work done, he expalined that we would have to call the number he gave us for approval of a credit card, which (if approved) would be approved for approximately $8,500. (That sort of put up a red flag there for me.) I checked them out on BBB but had some concerns with the results. So, we decided to get a second opinion. The next company we scheduled an inspection with told me (again), we had minimal damage (cracks in the walls) from settling, and found a couple of cracks on the other side of the house, which we (not Olshan) noticed. They suggested installing 13 piers, to stablize the entire house. They said you never want to put piers on just one corner or one side of the house, because that can cause further damage. He also stated that his company provided a lifetime transferrable warranty on their work (So Olshan is NOT the only one who offers that I guess). This estimate was $6,700 (for 13 piers). He also mentioned that if not repaired, the foundation would eventually be damaged. But, we didn't go with that company because (according to BBB rating) they have received alot of complaints about warranty issues. At this point we were very frustrated and untrusting. We had the trees removed from around the entire foundation of our house, and then decided to get a expert opinion from an "Independent" Structural Engineer who is not affiliated with any foundation repair companies. This would assure us that they have no benefit and having repairs made to our home. After searching Angies list I found one with excellent reviews. I then checked out their BBB rating, and licensure to make sure he was current. All recsults were outstanding. The result? Good News!!! (We never told him we had received estimates from 2 foundation repair companies) He admitted (just like the 2 previous foundation inspectors) that we have minimal damage from settling and did NOT recommend piers be installed. (A savings of up to $7,600) . He said we did the right thing in removing the trees, and then explained that we need to water properly, and how and when to water (i.e. soaker hose, etc.) He also explained that we need to shift the soil in the garden around the house to make sure it's sloping away from the house, so that the water drains correctly. Also, he offered to come back in 6 months (for FREE) to re-examine our house. So, we don't need piers at this time. Will we in the future? I don't know. But we will do everything we can to make sure we continue with the watering instructions, etc. What I learned is to make sure you do your homework. Just like Angie advises us to do. She's right. I'm so glad I did. And, make sure you get more than one (or two) estimates. It's worth the time (and cost, if applicable).
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Bob W.
06/2011
concrete repair, foundation repair
+ 0 moreThe ground under the slab shrunk and we had some deformity with the slab which makes doors difficult to close and causes cracks in walls. They have done a really good job and honored their warranties.
Description of Work: They have done the foundation repair/ slab repair. They did the initial work 5 years ago but have been back to do touch up work under the warranty.
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Yes, I recommend this pro
SUSAN S.
05/2011
foundation repair
+ -1 moreThey showed up when scheduled and performed as contracted. Workers were professional and knowledgeable.
Description of Work: Foundation repair
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Yes, I recommend this pro
$6,000
JAMES D.
05/2011
foundation repair
+ -1 moreI needed minor repairs to my foundation and only needed 4 concrete piers. Called Oshan for a quote and told them my circumstances. No problem and they would be out as soon as possible. Estimator was prompt, understood the problem, offered to install 4 piers....but then lowered the boom stating that they had a job minimum of $3600. $900 per pier is more than double the going rate. I think he saw the shock on my face and after a few minutes agreed to lower the minimum to $2600. Well it was still $1,000 over my next highest quote. I had clearly told the lady that answered the phone what I was looking for, the size of the job, etc., but she never mentioned their minimum job price. (Which in hindsight seems pretty flexible) Thanks, but no thanks, in overpaying for this project.
Description of Work: Estimate only for minor foundation repair.
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Response from Olshan Foundation Repair
Anne B.
02/2011
foundation repair
+ -1 moreI called in August to set up an appt to get the foundation checked due to cracks in the wall. It was a month and a half to get a person out to survey the problem. I was disappointed I waited until vacation was over to call. I could have gone on 3 vacations while waiting for the survey. The engineer came over and gave me a report of the problem areas and the suggested repairs. I compared with other companies and the assessment and price were the same. I decided to go with Olshan because I had used them before and they did quality work. The team came out and did the work in one day. They were very neat and the yard did not get torn up at all. I was happy with the work done.
Description of Work: The company installed 5 piers to correct foundation.
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Yes, I recommend this pro
$3,500
Mary R.
01/2011
plumbing, foundation repair
+ 0 moreWe used them because they did kind of a complimentary plumbing check after they did some foundation work. We had trouble finding a company that wanted to come out and do the second part of the work, which was actually finding the leak. Olshan was willing to come do it, so we went on and gave them the job. They did OK. They did cut some electrical wires for our sprinkler system, so that part of if we were not happy about. They just covered the wires up with dirt, so I would not use them again. It took us awhile to figure out why our sprinkler system wouldn't turn on. We did contact them. We told them we thought that they might have done something to the sprinkler system, and they came and looked, and looked, and looked actually couldn't find anything. Then, later on, someone else while digging found the broken wire. They did come out and were willing to try to fix it, so I will give them that. If they could have figured out what they had done, he was going to fix it. They get a D for quality because I feel if you damage something in someones house, that isn't good. They were OK on punctuality. It was just the individual workers that messed something up and tried to hide it and that's not cool. The management and everybody was fine and tried to fix it, but they just aren't hiring good people.
Description of Work: Olshan Foundation Repair Co came out when we had a big plumbing leak and needed some foundation repair.
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Theresa W.
01/2011
landscaping, hardscaping
+ 0 moreAlthough the representative indicated they were quickly available, the weather did not cooperate and their schedule backed up. I realize this was beyond their control. We orginally decided on a certain holly tree but changed this tree for another tree that was darker in color and denser. The original trees were delivered and this was not discovered until the others were in place. The new shrubs were dropped off weeks before they could begin the project. Some of the trees and shrubs were placed in our front yard near the curb, others were placed in the backyard. I notified my Olshan sales person that they had arrived. The large ones fell over and stayed that way for weeks, until the crews came to do the work. Having the tree containers on top of our grass for this period and then having the workers walk back and forth over the grass to access our back yard caused us to lose the grass in this area. They did not replace this grass although the sales person indicated they would. Crews were not good at following the landscaping plan. The salesperson had to dig up and replant some of the plants because they were not planted in the correct places. The crew did a poor job spacing some of the transplanted shurbs. My sales person repositioned several of these herself. Once our pergola was installed, and a little time passed causing the Holly trees to loose some of their leaves, it was evident that the Holly trees were not spaced anywhere close to evenly. Since future plans included the installation of a fountain in the center of the pergola, the uneven spacing of these trees would be an eyesore. Within the first year after installation we called and requested that the trees be respaced. The owner refused. We also had an issue with the paver patio sinking in a few places. The owner of Olsahn responded and had the pavers reset as necessary. I hired another landscaping contractor at this point and had the Holly trees respaced. This cost me hundreds of dollars, but I am now pleased. Olshan did a good job of installing drains to keep rainwater from pooling in our backyard. I would not use them again because I believe they should have provided better warranty service.
Description of Work: Redesigned back yard landscaping using my design ideas Transplanted existing shrubs and added new shrubs per landscape design Addressed rain water drainage issues Installed a 12 x 28' permeable paver addition to patio
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$10,000
Janet M.
11/2010
foundation repair
+ -1 moreThe sales person came to the house and checked elevations. He drew up an estimate marking all areas that needed to be raised. He also made note of the previously installed areas which needed to be adjusted. These were covered under warranty. The crew arrived promptly and completed the work in two days which was what I was told would be required. For the most part they were neat and quiet. I did have to pick up a couple of soda cans and they left the back yard hose thrown in the middle of the yard. Otherwise, things were left pretty much as they found them.
Description of Work: They installed 8 piers to level front and back of house. This completed work I started a few years ago. They also re-adjusted 21 other piers installed previously and fixed a brick pillar that was uneven. They were quiet as possible and appeared to work safely. The foreman was courteous and helpful. Overall, it was a good experience.
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Yes, I recommend this pro
$4,000
Diane P.
09/2010
concrete repair, foundation repair
+ 0 moreThat visit was really nice. He said we did not really need to have any foundation work. The only thing that I noticed is that he did not bring any devices to measure like the other companies did. I did not feel quite as confident about him. I appreciate that he did not try to get any work done which was not required. We had three companies come out and two of them told we did need to get the work done and one said we dint need to. The two of them who said we need the work done measured everything with devices than just eye balling it. We ended up hiring a special engineer to come out and he told us that we not really needed it. At least Olshan made us think that we needed expert opinion on the work. It turned out that the guy asked us to wait for some time and see if we need to get the job done. In a way Olshan did make us get somebody to see because if all three had said that we had to get the job done then we might have got the job done. He was professional but if he had measured things it would have been better. I would rather have come out who could measure everything.
Description of Work: I used Olshan Foundation few weeks ago. He just came and told us if we needed foundation work done or not.
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Yes, I recommend this pro
Dana R.
07/2010
foundation repair
+ -1 moreThey were great. The foreman or salesman was actively involved and explained what they were going to do. He did it really well and I was impressed.
Description of Work: I used Olshan Foundation for foundation repair on a condominium. There were a bunch of the condominiums that needed the repair and they did a special assessment for the cost.
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Yes, I recommend this pro
$3,000
NIKIE C.
08/2009
foundation repair
+ -1 moreOlshan did major repair work on the foundation in December 2008. In June 2009, the foundation started to shift. They returned within a month to do the repair work, and the foundation is firm again, but I never received an explanation about what caused it - poor workmanship? Soil? The communcation was poor. So the grade I give them for quality is really for the December work - if it doesn't shift in a year, I will ask Angie's List to change the grade to an A. This company has been good to work with, but I can't help feeling uneasy that a) perhaps the foundation was in such poor shape it shouldn't have been repaired, and b) they may not have installed as many piers as they needed, or deep enough. I can only speculate, as I have not heard a word from them since the repair almost 2 weeks ago. I don't feel assured that this will not happen again, and little clue as to why it shifted in the first place. Also, the warranty covers the foundation but not the resulting damage to the house - we now have outside cracks to repair and inside walls and tile to repair.
Description of Work: Repair a previously repaired foundation that was shifting again.
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Jane B.
07/2009
foundation repair
+ -1 moreThey assured me that this would take care of my problem, but the drains kept stopping up and could not handle the amount of water that came on my lot when we had big rains. I ended up going with another company to have a $8000 retaining wall built. I feel like I threw away $6750. Before I knew that the drains were not going to work, I referred a friend to Olshan. I was supposed to get $100 for referral....I never saw it.
Description of Work: 14 surface drains and drain pipes to the street.
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$6,750
Philip B.
06/2009
foundation repair
+ -1 moreMr. Cash was 10 minutes early to our prearranged meeting to access the cracks in my walls and to determine if my foundation needed work. He measured, calculated, and had a bid for me in under 30 minutes. I phoned the next morning to set an ppointment, and received a follow up call two days prior to the work being done. The work crew showed up 30 minutes early, performed the services, and were completed in less than one day. The workers did not damage any of my bushes or other landscaping, and left my lawn the way they found it. I would recommend Olshan to anyone with foundation problems.
Description of Work: Placed 8 piers around the corner and side of my house.
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Yes, I recommend this pro
$4,600
Gail H.
04/2009
drain pipe
+ -1 moreThe drains seem to still be in good shape and work pretty well. The only problem I had is that they tied the gutters into the system but the ground has shifted and the gutters are not lined up anymore. I haven't contacted them about this problem yet though. Over all the projects they've done for me it seems to be a little uneven - the work seems to vary by the crew they have come out.
Description of Work: They've come out three times to do major work within the last 10 years. The most recent visit, a year ago, was for a drainage project. They put in some drains that would drain the water out of our yard and into the street.
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Yes, I recommend this pro
$7,000
CURT R.
04/2009
foundation repair
+ -1 moreEverything went well. They advised us not to lay any tile until the foundation was done shifting and settling. The foundation is still shifting, and a couple of the doors are getting worse. We called them out to look out it, and they said they might send out their plumber to check the plumbing. Because the foundation is still shifting, my full assessment of their work is not complete. However, they were very good about what they did. They were responsive and helpful. They were careful to make the piers as stable as possible, although they could have done a better job of advising me of the depth of the piers. I have asked for a report several times and have yet to receive that. The quality of the work on the previous work, the guarantee work, is yet to be determined, although it does not appear to be as good. I will be able to more thoroughly assess their work once the foundation stops shifting, but I have been happy with them so far.
Description of Work: They did some foundation work for me.
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Yes, I recommend this pro
MARK S.
02/2009
fountains
+ -1 moreThe people that came to my house from Olshan Foundation treated me very well. I didn't have any problems. I will use this company in the future.
Description of Work: I hired Olshan Foundation to repair my foundation.
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Yes, I recommend this pro
$3,000
Judy B.
02/2009
foundation repair
+ -1 moreNow, 4 years later, I have a serious problem in my kitchen. The back door has gaps all around it and the lowest step on my porch has broken off. When I called for warranty work I had to schedule 3 months out. My warranty appointment is scheduled for February 10 and I called today to see if I could move the time due to an important one-time class and was told nothing "for warranty work" was available until April. The first thing they ask when you call is if you are a "new" customer.
Description of Work: The service was great when I was a new customer - except they cracked a beam in my kitchen and used their "we are not responsible for new cracks" clause.
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$9,500
Contact information
1614 Bluebank Rd, Dallas, TX 75229
https://www.olshanfoundation.com/regions/texas/dallas/Service hours
Sunday:
ClosedMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
ClosedDeals
Licensing
Bonded
Insured
No License Required for Trade
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Foundation Repair,
Concrete Pouring and Repair,
Drain Pipe Installation,
Concrete Leveling,
Structural Engineering,
Basement Waterproofing
FAQ
Olshan Foundation Repair is currently rated 4.4 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Olshan Foundation Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Olshan Foundation Repair offers free project estimates.
No, Olshan Foundation Repair does not offer eco-friendly accreditations.
No, Olshan Foundation Repair does not offer a senior discount.
No, Olshan Foundation Repair does not offer emergency services.
Yes, Olshan Foundation Repair offers warranties.
Olshan Foundation Repair offers the following services: Foundation Repair, Concrete Leveling, Crawl Space Recovery, Wall Repair, Exterior Water Management, Under Slab Plumbing, Commercial & Industrial Services.
Contact information
1614 Bluebank Rd, Dallas, TX 75229
https://www.olshanfoundation.com/regions/texas/dallas/Service hours
Sunday:
ClosedMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
Closed