Moore Sprinkler Company

It went very well. I picked the busiest time of the summer so I had to wait a few days. The day they came we had the light rain all day. They worked through it to stay on schedule. They were unable to finish and came back a few days later to complete the job. Peter was good to work with and his crew was as well. They took the time to walk me through my new control panel, and checked all sprinkler stages with me to ensure I was pleased. I got 3 bids and their bid was right in the middle and I felt most comfortable with Peter.

The two people from Moore Sprinkler fixed the head, then quickly checked the system. Within 20 minutes they were done and asked for payment. I use Moore Sprinkler services often and this was not the typical visit. Normally after a system check they walk me through the system but this team seemed in a rush to leave. Management did offer to send another team out but I declined. I will use the company again as I have great experiences before but did ask not to have this team again.

These guys were great! We had two sprinkler zones that weren't working, and they fixed that. They also moved some sprinklers that were on the wrong side of our fence, and replaced several sprinkler heads. Would definitely recommend.

Called the office and set up an appointment and they came out and in less than a few hours the problems were located and repairs were made.

I called on Monday AM and was able to schedule an appointment for Wednesday AM. The communication was excellent--something that is important to me--as I was told during my initial conversation that someone would call on Tuesday to confirm as well as on Wednesday morning. Both of these things happened as described. In fact, I remarked to my spouse that I love working with a company that is communicative and does what they say they'll do. Thus, I was irritated when Ben arrived and informed me that he had called me earlier to confirm and that even though I hadn't answered my phone, they decided to "come by anyway". I explained that I had received a call from the office shortly after 8:00 AM, had returned that call at 8:10 and spoken to someone in the office and confirmed the appointment, received another call at 8:20 (probably his) and immediately called back and got voicemail. Not really a big deal, but he argued with me about this and it seemed out of alignment with the previous excellent communication and customer service I had experienced. That said, he and Mario did an excellent job--competent, communicative and fast. During this part of the job, Ben listened well and explained well what he was seeing and what needed to be done. We look forward to using this company again for sprinkler system work and are interested in a future collaboration on landscape lighting.

Technician Ben and another associate came in to fix the issues. They both of them knowledgeable. I am happy with their work. I would recommend this provider.

They showed up on time, and after diagnosing the cause of the problem explained to me what was the cause. They were very professional and friendly.. I have used Moore Sprinkler Company for decades and have always recommended them to my friends.

They were extremely kind & prompt. The dispatcher was very patient and listened to our problem as well as took time to explain what might be the cause. We had an urgent leak and they accommodated us almost immediately to at least estimate what was going wrong and even unexpectedly completed the work same day! Their price was very reasonable. We will keep them on our short list of awesome companies to call on!

Everything was great. The office staff who makes the appointments was very helpful and courteous. We had to change an initial appointment due to rain but they rescheduled within 5 days. They were also very good about reminder calls, a call when the technician was on the way and also a follow up call to make sure the service was good. Ben showed up on time and he was very professional and got right to work. We ended up having to fix a broken pipe that was underground that I never would have known was broken, add 2 risers, add a new head with 13 feet of pipe, change out 6 spray nozzels and adjust a few others. Definitely worth the price to have the system checked for efficiency as well as for the health of my yard. I would highly recommend Moore Sprinkler Company.

I called the first of August 2015 to schedule work, due to their schedule I could not get an appointment until the 28th of August and almost did not schedule but after reading the reviews I scheduled the appointment. The office called on the 26th to confirm my appointment. I was given a time of between 10:30 and 12:30 for the tech to show up. On the day of the appointment the office called at 11:45 to tell me that the tech was finishing up a job and would at my location in an hour. The tech and his helper were here at 12:45. Went over the scope of work with the tech and he and his helper got to work. I was very glad that I had waited on Moore Sprinkler as the tech and his helper did an excellent job. The work was done professionally and the clean up left no debris behind. The tech was very knowledgeable and professional. I would recommend this company to anybody and will use them again if the need arises.

Very friendly call to set up appointments that were kept promptly. Thorough service. I'd highly recommend them.

I need them to work hand in hand with my landscaper, Peter told me this was not an issue the landscaper and the the sprinkler co each talked and set up a time that they could get there jobs done so that the new plants would get watered when they were put in. well this sounded like a plan, unfortunately Peter forgot to call dig tess to get the lines marked. this caused a delay of 4 days and the plants we already going in. i was not going to be in town for the 4 days to keep the plants alive. Peter did accept responsibility and showed up at my house to hand water the plants over the 4 days. i was very happy with him for doing this most companies would have walked away and said it is your problem. they installed it Monday morning did a great job very fast. Peter took the time to fully explain the system to me not just the timer but the whole system. (and i almost forgot that he spent a week working with my city to see if we could increase the flow from the city water supply so we could use less valves and heads) Great guy's Thanks. PS. the first contractor said it could be done in five stations it a good thing i did use the first guy

We had quite a few estimates before we settled on Moore Sprinkler. We felt comfortable with them and they were very professional. We had them put in a full rotary sprinkler system in the front and back yard plus sprayers in the flowerbeds. I believe we have 8 zones. They did a great job and in just a few days they were done. We even got a personal tutorial on adjusting the sprayers and the controls. We are very pleased with everything and haven't us any issues yet. And our yard looks amazing now that it gets even waterings. We live in east Dallas.

The employees were on time and courteous, and did an excellent job. I've used this company before and have always been pleased with their work.

Everything went great, the work was done very well.

Felipe was exceptional - he walked me through the system (we're new to the home), gave me several suggestions for watering schedules, and walked the system with me to check the coverage and flow on all 11 zones. Overall, the service took 2+ hours and he repaired/replaced several components. I can't emphasize enough how knowledgeable, professional and helpful Felipe was. I will definitely hire Moore in the future and will request Felipe.

It was great. They were just really friendly and thorough. They had accidentally cut our cable line and they took care of getting it fixed and paid for getting it fixed without us thinking about it. At some point the permit from the city, they had some questions about and they took care of everything with that too and made a couple of trips out here to just make sure we knew how to use the system properly. It was reasonable.

They did a good job. I was happy with them and I didn't have any complaints.

All my concerns were adequately addressed. The hourly 2-man rate matched that of a competing vendor that I had recently used. Moore employees were very professional and punctual.

They did a wonderful job. They arrived on time and went straight to work. They consulted with us regarding the different zones for our sprinklers and explained how they could improve the water flow and performance. They were very efficient and did exactly what they said they were going to do, which included replacing a few sprinkler heads. The price was actually a little less than we had discussed when we scheduled the work. It has been several months since they came out, and our sprinkler system still works perfectly.

They were outstanding. Everything was great and they did an outstanding job. Everything was very good. Mr. Moore was very helpful and the crew did an outstanding job. I had somebody out before and they couldn't find the leak.

Moore Sprinkler Company was prompt, courteous and knew what they were doing. Chris and his assistant worked well together and were efficient in repairing my problems. I would definitely recommend Moore Sprinkler Company to all of my friends.

This is the best sprinkler company I've hired. I've probably hired 4 or 5 different companies over the past 5 summers and this was the only company that took the time to get to the root cause of my problems. I had one zone that I didn't realized covered both the back where it wasn't needed and the front. They removed the back from that zone and fixed all of the problems I had and some I wasn't aware of. If I ever need another sprinkler repair, this is the only company I will use.

We had a new sprinkler system installed in our front and back-yard. It was a lot of work and their crew managed to finish in one day! The professionalism and communication from Jack and Charles was above and beyond what I expected. After receiving 4 different estimates, I am extremely satisfied we hired Moore Sprinkler for the job. Their crew was clearly experienced and the end result has provided for a healthy yard and landscaping. It's been almost one year since installation and we've had no problems. We hired them again recently to move a few sprinkler heads for a new patio install. They sent a crew that completed this task very quickly.

I left detailed instructions and a diagram of where the broken sprinkler heads were; however, when I got home, one was not fixed. The repairman came back out the next day and fixed it.