Metro Service

heating & cooling contractor

About us

With over 20 years of experience in the HVAC industry, Metro Service, is your go to team of professionals dedicated to beinging quality services to all of our customers. We specialize in a level of dedication that can't be matched by our competition. Give us a call today and let's get started! 24 Hour Emergency Services Available!

Business highlights

13 years of trusted experience
Emergency Services Offered
Se Habla Español

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.7217 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
11%
3
2%
2
3%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.5
responsiveness
4.7
Showing 51-75 of 217 reviews

Jose M.
11/2019
5.0
Amazing family-owned and operated company! David and his crew are very professional. Called the same day I submitted the request. Fast service. Got everything installed (using a crane), removed the old equipment and left everything very clean. Excellent service and better pricing. Highly recommended. I will definitely hire them again for other AC jobs in the future. No wonder they have great reviews. Don't think it twice, Call them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$5,000

Juan A.
11/2019
5.0
I had an appt scheduled for the day after. However, David had time and decided to swing by to fix my heater. Thanks so much. Now I am ready for this cold season....and better to get it fixed now before the real cold weather days get here. Peace of mind with Metro Service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Diana L.
10/2019
5.0
Kept us informed about costs and job precisely. Very courteous and knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Scott G.
10/2019
5.0
Metro Service was on the spot quickly. The tech was brilliant and found the issue imediately within 15 minutes. Turned out to be a loose wire. I highly recomend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Erich T.
10/2019
5.0
Fast and effective

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$550

Joe H.
10/2019
5.0
Very knowledgeable, very good communicators. Fair pricing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Johnnie R.
09/2019
5.0
The Technician was very professional and knew right away what the problem was, that s the kind of experience I like, i recommend this HVAC Company.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

James B.
09/2019
5.0
Excellent service man

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$450

Nicole M.
09/2019
5.0
I was contacted immediately. Service was prompt. They explained what was wrong & how they were going to fix it, step by step. My A/C went out on Saturday evening & Metro Service was able to fix it the next Sunday morning. Prices were very reasonable. A/C is working great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Scott L.
09/2019
4.5
Did a very good job of cleaning out condensate lines. Very thorough and blew out the line several times to be sure. Arrived when they said they would. I thought the charge was a little expensive for the work performed. However, not having any other experiences with A/C repair, I don't have anything to base it on. I expected about a third less than he charged. But, I would rather have good dependable service than a shoddily done repair. Talked to them about some future business. Family-owned business who cares about their customers and the job they do.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro
$150

Trenton M.
09/2019
5.0
The technician immediately diagnosed our capacity issue and did a thorough job cleaning our coil. I felt like the owner was a little arbitrary in his pricing, but that's probably to be expected.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$270

Frances W.
09/2019
5.0
Very prompt & proffesional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Terrence D.
08/2019
5.0
On time and quality job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$750

Angela C.
08/2019
4.0
They were late for a scheduled appointment but did finally arrive. Did a good job and provided good services

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Curtis A.
08/2019
5.0
Anibal was friendly and informative and quick.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$275

Rita W.
08/2019
4.5
David, the owner, is wonderful. Workers were on time and very reliable. Quality of work very good.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$2,500

Abeer A.
08/2019
5.0
He was quick and knew exactly the issue

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Hai V.
08/2019
4.5
It is good and fast service, it don't take my time to wait

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gregory K.
08/2019
5.0
Great service at a great price. Showed up on time and completed the work in a timely manner. Installed a new A/C coil, paid attention to detail and even addressed some minor details missed from the original system install. Gave me practical tips on preventive maintenance. Overall great service call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,600

Susan C.
08/2019
4.5
Quick response time

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Kevin H.
07/2019
5.0
Air went out and they were here within the hour - fast, professional, courteous and inexpensive A++ Awesome!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$250

scott s.
07/2019
5.0
My AC went out while I was away on a work trip. I returnes to a 90 degree home. Metro was at my house within 1.5 hours of my Homeadvisor post. They had my AC running in no time

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$530

Contact information

2402 Arcady Drive, Dallas, TX 75398

http://metroservice-ac.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

heating & cooling contractor

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Metro Service accepts the following forms of payment: CreditCard
Yes, Metro Service offers free project estimates.
No, Metro Service does not offer eco-friendly accreditations.
No, Metro Service does not offer a senior discount.
Yes, Metro Service offers emergency services.
Yes, Metro Service offers warranties.

Contact information

2402 Arcady Drive, Dallas, TX 75398

http://metroservice-ac.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day