Metro Service

4.7(
217
)

heating & cooling contractor

About us

With over 20 years of experience in the HVAC industry, Metro Service, is your go to team of professionals dedicated to beinging quality services to all of our customers. We specialize in a level of dedication that can't be matched by our competition. Give us a call today and let's get started! 24 Hour Emergency Services Available!

Business highlights

13 years of trusted experience
Emergency Services Offered
Se Habla Español

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes

Accepted payment methods

CreditCard

Reviews

4.7217 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
11%
3
2%
2
3%
1
1%
Rating CategoryRating out of 5
quality
4.8
value
4.5
responsiveness
4.7
Write a review
Showing 26-50 of 217 reviews
Rose O.
07/2020
5.0
They are friendly and want to take care of your needs. They are reasonable and recommend what I need to do for my ac to do a better job.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ed C.
06/2020
5.0
Iâ m a long distance LL. Very pleased with the service & process.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$400
Victor A.
06/2020
4.5
I called Metro Service to clean up AC lines and they showed up next day. They did work and gave me 30 days of warranty.
Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
5.0
Yes, I recommend this pro
$300
Roy M.
06/2020
4.0
Clean, neatly dressed, friendly
Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Kevin S.
06/2020
5.0
I arrived home at 7:30pm and discovered my house was 79F degrees. I used Home Advisor to locate Metro Services and they called me within 5 minutes. I gave them the option of coming out the next morning, but they said they would prefer to come out immediately. They were at my home 40 minutes later. David assessed the problem, made the repairs, and the AC was back in service 20 minutes later. Excellent customer service at a reasonable price. I ll be using Metro Service from now on.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Megan B.
06/2020
5.0
The rep that came out was courteous, knowledgeable and very helpful. Really appreciate all of his effort! Great job!
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$150
Mingyi C.
05/2020
5.0
The owner David is always available, and provide professional service.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Billy F.
05/2020
5.0
Incredibly responsive and attentive.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
gwen w.
05/2020
5.0
I would hire them again. Young technician was very polite and his knew his work.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Carol W.
05/2020
5.0
I would recommend this company to anyone! The service man was very conscientious and trustworthy. I will continue to use them for anything I need.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$290
COURTNEY D.
04/2020
4.5
All Good
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Eddie F.
03/2020
5.0
Come out the same day. Service man was very professional. Would recommend this company.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Rebecca B.
03/2020
5.0
Metro Service AC is the absolute BEST company to use for HVAC heating and cooling needs. Iâ ve hired them several times now and they are always quick to resolve my concerns, and at a great price! As a Property Manager I am so happy to finally have found a reliable company that offers quality work. Looking forward to working with them again soon!
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$250
James L.
03/2020
5.0
The technician that visited my home, David, was the owner of the company -- a small company that specializes in A/C issues. Can't do enough to support small businesses. Thanks, David!
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$275
Mily L.
03/2020
5.0
He tries to find the problem and repair it the same day.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$300
Jimmy G.
03/2020
5.0
He was able to find the problem and repair it same day.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
john w.
03/2020
5.0
A great crew on time and installed in a timely fashion
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jessica C.
03/2020
2.0
Once arrived at my house the men didn't seen to know what he was taking about. He also was a bit stand offish. Also I believe I was charged a bit much for what was done.
Rating CategoryRating out of 5
quality
2.0
value
1.0
responsiveness
2.0
Kimberly B.
03/2020
5.0
Timely and professional
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Wilfred K.
11/2019
5.0
Pleasant to work with. Courteous and communicative. The price was very reasonable, there was no attempt to upcost.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
darrell r.
11/2019
5.0
They were very professional, did the job right, and gave a fair price. Will use them again.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro

Contact information

2402 Arcady Drive, Dallas, TX 75398

http://metroservice-ac.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

heating & cooling contractor

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Metro Service accepts the following forms of payment: CreditCard
Yes, Metro Service offers free project estimates.
No, Metro Service does not offer eco-friendly accreditations.
No, Metro Service does not offer a senior discount.
Yes, Metro Service offers emergency services.
Yes, Metro Service offers warranties.

Contact information

2402 Arcady Drive, Dallas, TX 75398

http://metroservice-ac.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day