Metro Service

heating & cooling contractor

About us

With over 20 years of experience in the HVAC industry, Metro Service, is your go to team of professionals dedicated to beinging quality services to all of our customers. We specialize in a level of dedication that can't be matched by our competition. Give us a call today and let's get started! 24 Hour Emergency Services Available!

Business highlights

13 years of trusted experience
Emergency Services Offered
Se Habla Español

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.7217 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
11%
3
2%
2
3%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.5
responsiveness
4.7
Showing 176-200 of 217 reviews

John J.
05/2018
4.5
They were very courteous and did a good job. They did a full system change on the same day as I called with the problem. I will use them again.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$4,000

Ben K.
05/2018
5.0
Friendly, professional, fair! Definitely recommend

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Huan C.
05/2018
4.0
The company came out in a timely manner, got everything taken care of.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Christopher B.
05/2018
5.0
They did a good job, they accommodated my schedule on the weekend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ken H.
05/2018
5.0
The owner and his dad replaced our air conditioner coil for the minimum labor since they had to work through my home warranty company. The really established our trust!

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$1,300

Wyatt C.
05/2018
5.0
very prompt and professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$500

Ben E.
05/2018
5.0
Great

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Teresa W.
05/2018
5.0
Very quick and fact-of-matter about options

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Maritza P.
05/2018
5.0
They were awesome!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Diana I.
04/2018
1.5
I have asked for a receipt twice and both times he said I am sending it now and no receipt. I just have my credit card charge.

Rating CategoryRating out of 5
quality
3.0
value
1.0
responsiveness
2.0


James S.
04/2018
4.0
The technician arrived within the timeframe that was quoted. Performed the work quickly and professionally. Technician gave me tips on how to prevent this problem from happening again in the future.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$300

Neryssa P.
04/2018
5.0
Excellent service. Knowledgeable and efficient and friendly!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$220

Samantha G.
04/2018
4.0
It took 2 trips over 3 days to get our thermostat fixed but ultimately for $250 we got a relay replaced, wiring set up correctly after I messed things up trying to install a thermostat myself, and a used thermostat installed. My only concern was the communication around arrival times could have been more proactive about letting us know when they would be running behind. They did get out to us within 24 hours of me putting in the request though.

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
3.0

Yes, I recommend this pro
$250

Grant H.
04/2018
3.0
They fixed the problem after coming back twice. I believe they overcharged me for the needed part.

Rating CategoryRating out of 5
quality
4.0
value
2.5
responsiveness
3.0


Johnny C.
04/2018
4.5
A very well done job. I had an HVAC system install, an estimate and then next day install.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Robert K.
03/2018
4.5
The technician was very professional and courteous. Arrived on time. Tech took the time to explain what was found during his inspection. Will definitely use Metro Service again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

MIke N.
03/2018
4.0
Good but not inexpensive

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
3.5

Yes, I recommend this pro

King P.
03/2018
5.0
The part was costly.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$400

De B.
03/2018
5.0
Fast and efficient service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Judd W.
02/2018
5.0
Very quick service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sandy U.
02/2018
5.0
I bought an Ecobee 4 thermostat and needed help installing. It cost a little more than I wanted, but they were fast to contact me, came on time, and quickly installed and helped program my new thermostat!

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$295

Patti P.
02/2018
4.5
David came quickly to our house, he was a very nice and polite man who discovered the problem and had our house heating again within the hour, and at a reasonable price. I was very pleased to find this company and such a nice man, I plan on contacting him for my yearly maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ida H.
02/2018
4.0
They were very knowledgeable about their work & worked quickly to resolve my problem.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$225

David B.
01/2018
5.0
They came on a Friday night when our furnace stopped working on a night that will be in the 20's. Fixed it and had our heat going again in a couple of hours. Great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$675

Contact information

2402 Arcady Drive, Dallas, TX 75398

http://metroservice-ac.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

heating & cooling contractor

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Metro Service accepts the following forms of payment: CreditCard
Yes, Metro Service offers free project estimates.
No, Metro Service does not offer eco-friendly accreditations.
No, Metro Service does not offer a senior discount.
Yes, Metro Service offers emergency services.
Yes, Metro Service offers warranties.

Contact information

2402 Arcady Drive, Dallas, TX 75398

http://metroservice-ac.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day